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<pre>Array ( [var] => cut_url ) </pre> Resume for Arhab H. for Executive Manager / Hotel & Lodging in sana'a, Yemen. Search More Resumes for Executive Manager on Resumark.com #VTKER14AE
 

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Resume for Arhab H. for Executive Manager / Hotel & Lodging in sana'a, Yemen




Occupation: Executive Manager Industry: Hotel & Lodging
Country: Yemen City: sana'a
State: Sa ZIP: 12345



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Curriculum Vitae 
 

Arhab H. ALAghbari 
 

Mobile:       +

Email:        

Date of Birth:   th October

Nationality:       Yemeni 
 
 
 

Personal Statement

Seeking a challenging in sales and marketing, Public Relation, Community Relations, very good in Hosting, working as a Team leader, Dynamic, focused, hard working and fast learner.

Skills  
  • Interpersonal skills, communication skills, and Special treatment with customers, or with VIP, and giving courses in this.
  • Organizational Skills.
  • Flexibility to work within Group and independently.
  • Ability to work under pressure and to short lead times.
  • Ability to create and establish a good relationship with the others.
  • Local and international Driving licence.
  • Education
  • Bachelor Degree: In Tourism & hotel Management, From Arab Academy for Sciences and Technology Alexandria Egypt in .
  • Additional Qualifications and Certifications grouped by date of obtained:
  • Fire fighting.   
  • Train the Trainer.  
  • First aide CPR.   
  • Supervisory skills.  
  • Professional Ethics.  
  • Well groomed employee in 
  • Certification from The Cooperation Council of Arab Gulf State for my contribute to achievement of tasks which entrusted to them in Yemen
  • Employs Evaluation.      
  • Computer Experience
  • Computer skills V. good user Windows, Microsoft Office Programs , Word, Excel, Outlook, PowerPoint.
  • Advanced in internet & email.
  • Arabic Typing. word per mint.
  • Hobbies & Other Interests.

          Reading in: Humanism Sciences, Science books, geographic & Environment, Technology.

    Sport: Swimming, fishing, hunting.

    Last work
  • Duty Manager  SHEBA Hotel Sana’a.
  •   August – October .

  • Assist Front Office Manager in preparation of any information required by the corporate office time to time.
  • Conduct briefing at the beginning of every shift.
  • Responsible for streamlining daily operations including managing rosters for about staff.
  • Direct reports to Front office manager, resident manager, and General Manager.
  • Achieve financial and operational results i.e. Increase revenue; reduce cost, higher profitability, occupancy levels, and average room rate and reduced complaints.
  • Ensure total customer satisfaction and retention.
  • Establishing rapport with the guest through constant interaction.
  • Selling and marketing of the hotel to maximize revenue.
  • Visit the companies for sales call.
  • Identify operational areas that are not up to the Standards and suggest possible solutions for the same.   
  • Liaison with other departments of the hotel.
  • To meet guest on departure and fond farewell
  • Regular monitoring of the guest feedback through GSTS Guest Satisfaction Tracking System to enhance the service at the desk.        
  • Handling of complaints effectively and guest inquires via Internet.
  • Solely handling Reservations Dept.
  • Updating and maintenance of all guest records.
  • To have updated City information time to time.
  • Taking care of room blockings and coordinating VIP arrivals. Ensuring that request if any are taken care of and standards are met.
  • Ensure staffing is taken care for the group arrival and departure.
  • Coordinate with airport representatives for flight delays, VIP movements etc.
  • Conduct training as per Training calendar for the month and also if any required in between.
  • Work History
  • Sales Executive   Mövenpick Hotel Sana'a 
  • December April  

  • Attending in the monthly meeting with the top hotel management.
  • Participating and discussing the annually sales plan.
  • Participating to determinate the companies' room rate.
  • Preparing the monthly and annually company classification the top ,.
  • Participating and cooperating with marketing manager to select the hotel promotion materials.
  • Daily sales call.
  • preparing for monthly sales plan for visiting the companies.
  • Visit the companies to sale the Room, facilities and the other services.
  • Making sales report.
  • Closing the deal with the company, depend on their request and send the confirmation letter.
  • Supervising the events & conferences.
  • Handling guest complain.
  • Attending the VIPs guests inside the hotel.
  • Introducing & making tour for the VIPs.
  • Supervising the VIPs events & conferences.
  • Checking the Rooms & Suites only for our VIPs before arrival Time.
  • Supervising for VIPs special meeting and Conferences.
  • I left Mövenpick Hotel Sana'a after I got good position from Taj Sheba Hotel. 

  • Sales Representative Mövenpick Hotel Sana'a
  •        March – December

  • Contact with companies to arrange appointment.
  • preparing for monthly sales plan for visiting the companies
  • Visit the companies to see what we can do for them Room, facilities and services.
  • Making sales report.
  • Follow up, closing the deal, depend on their request and send the confirmation letter.
  • Supervising the events & conferences.
  • I got promotion to sales executive within months 

  • Receptionist Front Office Mövenpick Hotel Sana'a
  •  

    November – March  

  • Check in & check out process.
  • Handling guest request and complains.
  • Handling guest complains.
  • Handling Cashier.
  • I got promotion to sales executive within months. 

    Career Preferences 

  • Sales & Marketing.
  • VIP Costumer Services.
  • Public Relation.
  • Preparing & arranging everything in Hosting, Convention, and Travel Services.
  •  

    Language Proficiency

  • Arabic   Native language.
  • English   Writing, Reading, & Speaking.
  •  

    Note

  • All the documents available on request.
  •  
     
     

    Appreciated for reading my Curriculum Vitae 
     
     


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