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<pre>Array ( [var] => cut_url ) </pre> Resume for Claude S. for Executive Manager / Hotel & Lodging in Phuket, Thailand. Search More Resumes for Executive Manager on #W5G88JF38

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Resume for Claude S. for Executive Manager / Hotel & Lodging in Phuket, Thailand

Occupation: Executive Manager Industry: Hotel & Lodging
Country: Thailand City: Phuket
State: Phuket ZIP: 83000

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Moo Sakdidej Road, Phuket Thailand
Mobile : +
Skype: claude.S..whg
Date of birth
September years old
Fluent in French and English, working knowledge in German, Italian, Spanish
and Thai
Actual position :
General Manager, Wyndham Khao Lak Resort
Agendadriven working method based on communication, listening, commitment, guest satisfaction,
coaching, continuous improvement and customer service oriented. Very good at problems solving and
decision making.
Leading by example and hands on management while empowering the team working with me, is the
essence of my management style.
Hotel management Diploma from Hotel Management School VieuxBois,
Geneva, Switzerland
Sommelier apprenticeship
Hotel Continental, Lausanne, Switzerland
Diploma of Hotel Management School in Geneva, with distinction
Certificate of Apprenticeship / EPSIC Lausanne
March – Present
General Manager
Wyndham Khao Lak Resort
Khao Lak Thailand, Thailand
rooms, F&B outlets / staff
July – December
General Manager
Cape Panwa Hotel & Spa
Phuket, Thailand
rooms, F&B outlets / staff
September – June
Resident Manager
Cape Panwa Hotel & Spa
Phuket, Thailand
rooms, F&B outlets / staff
July , the company promoted me to the position of General Manager.
 Turn Cape Panwa into an All Suites hotel by renovating all rooms
 Fully in charge of day to day hotel operation
 Maintain and improve standards & personalized customer service in
accordance with hotels policies
 Prepare marketing plan
 Prepare budgeting & forecasting
 Responsible to achieved budget and take proper action whenever
 Ensure a firm control of costs in pursuit of profitability, efficiency and
guest satisfaction
 Optimize the HR department by improving the hiring & training
 Assist our sister property Kantary Bay Hotel in the day to day
August – August
Managing Director & Founder
Phuket Event Organizer
Phuket, Thailand
One of the first event organizer company in Phuket
December – July
Resident Manager
Impiana Phuket Cabana
Patong Beach, Phuket, Thailand
rooms / staff
 Fully in charge of the hotel operation covering F&B, Housekeeping,
Engineering, Room Division, Financial Department & Sales
 Implement F&B concepts, including outlets renovation.
 PR and advertisement on F&B side.
 Planning new F&B concepts inhouse and outside catering.
 Banqueting, incentives and conferences.
 In charge of budgeting & forecasting, menu planning, pricing policy,
purchasing policy.
Note: in , The company sends me to Koh Samui to open our sister hotel The Impiana Samui. I
was involved in the preopening phase and handed over to a new GM after the opening.
October – November
Assistant General Manager
Hotel au Lac
rooms / staff
Ouchy Lausanne – Switzerland
rooms / staff
 In charge of the hotel operation reporting to the General Manager.
 In charge of all administrative tasks: Costing, analysis, purchasing,
manpower, accounting, sales.
 Replace the Front Office Manager on his day off & holidays.
 Preparing monthly accounting reports and submits to the head office.
 Organize housekeeping & maintenance department, working with
part time staff.
 Doing all the PR activities: Medias relations, culinary guide, dealing
with local authorities, business club, associations etc…
January June
Food & Beverage Manager
Cape Panwa Hotel
Phuket, Thailand
rooms, F&B outlets / staff
 Fully in charge of F&B operations including kitchen & stewarding
reporting to Resident Manager
 F&B Budgeting & forecasting, menu & beverage Planning
December November
Food & Beverage Manager
Grand Hotel Ermitage
rooms F&B outlets

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