Resume for Ajit M. for HR / Recruiter / Hotel & Lodging in New York, New York
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“MILAN”, PLOT NO. , JAWAHAR NAGAR, KADAVANTHARA, ERNAKULAM
PHONE R , M • EMAIL:
Currently – Masters in Business Administration from the
“Institute of Chartered Financial Analysis of India”, by
Passed “Hotel Management and Catering Technology” from
“Institute of Hotel Management and Catering Technology”Kerala, May .
Norwegian Cruise Liner
Onboard Training Specialist
November, – onwards
To align and drive the learning and development function for the ship, along with the business
objectives / goals. To develop people capabilities in the hotel ensuring learning and development
opportunities for employees in the unit, at all levels. To build a learning organization culture and
to foster a healthy climate for career progressions and employee aspirations.
HAMPSHIRE Hotels & Resorts, Worldwide.
DREAM Hotel, Cochin
Asst. Learning & Development Manager
January, – October
A star Deluxe room Business Boutique hotel, PreferredSummit Hotel
• TAJ GROUP OF HOTELS
th September, –th December’
. TAJ RESIDENCY, KOCHI th June, – th December’
. TAJ GREEN COVE RESORT, KOVALAM th Sept, to th June,
. TAJ GREEN COVE RESORT, KOVALAM
th Sept. to th Sept.
To manage an outlet as a successful independent profit center, ensuring maximum guest
satisfaction consistent with Hotel Standards, through planning, organizing, directing, and
controlling the Food & Beverage operation and administration. In addition, will also be
responsible for the control of the F&B service in all Outlets.
• STAR CRUISES LTD.
The world’s first global cruise liner
SUPER STAR VIRGO
A cabin luxury Cruise liner with six bars in fourteen F&B Outlets
th Sept. to August
BARTENDER IN CHARGE
• THE TRIDENT COCHIN
An Oberoi – Hilton J. V. Hotel
st May to th Sept.
FOOD & BEVERAGE ASSISTANT
TAJ MALABAR, COCHIN,
A Taj Group Five Star Hotel
May to Sept.
ADDITIONAL PROFESSIONAL ACHIEVEMENTS:
> Computer Skills: Very well versed with Ms Office and profound knowledge of Shopers,
Micros, Shawman POS, Shawman MMS systems.
> Developed and implemented the Strategic Mapping and Planning for the Dream Hotel
with the key link of the Performance Management System.
> Developed and Conducted the Train The Trainer Program for Executives.
> Developed and Introduced a Two Day Supervisory Development Program for all Junior
Managers and Senior Supervisors.
> Designed Soft Skill Program as per Hotel Standards for all levels of staff.
> Conducted ‘Sales Dynamics’ a comprehensive Sales Soft Skills Training program for the
> Coordinate various Training Programs on Fire Safety & Evacuation Training, First Aid &
Health Safety, HACCP and Food Hygiene, Wine Sommelier Training, etc.
> Designed and implemented Standard Operating Procedures for every department as part of
the PreOpening of the Hotel.
> Updating and conducting Hotel Induction Manual and Service Standard
Manual Training for all new joining team members.
> Certified Trainer with Norwegian Cruise Liners Miami
> Certified Trainer with Dream Hotel.
> Certified Taj Departmental Trainer.
> League Member of Learning & Development Department – Taj Hotels.
> Certified Crowd Management Handler Star Cruises.
> Certified for First Aid & Fire fighting from UNIVAN shipping.
> Received the Model Student Award for the year and
> Received the ‘Student with a Positive Attitude’ Award .
> Awarded for ‘Excellence in Attendance’ and
> Can fluently Read, Speak & Write English, Hindi, and Malayalam
HOBBIES AND INTERESTS
> Solving Logical Arithmetical Problems,
> Practicing Choreography
> Participating in Athletics.
> Height : cms
> Weight : . kgs
> Marital Status
> Date of Birth : th September, .
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