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<pre>Array ( [var] => cut_url ) </pre> Resume for Jyoti K. for Manager / Supervisor / Team Leader / Hotel & Lodging in Fairfax, Virginia. Search More Resumes for Manager / Supervisor / Team Leader on #NHQU2YGVG

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Resume for Jyoti K. for Manager / Supervisor / Team Leader / Hotel & Lodging in Fairfax, Virginia

Occupation: Manager / Supervisor / Team Leader Industry: Hotel & Lodging
Country: United States City: Fairfax
State: Virginia ZIP: 22030

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Jyoti Faujdar
Phone: . . •
Fairfax VA
Dedicated professional seeking Management position that would enable me to sharpen my current
skills and challenge my various abilities in Management, Business Development and Customer
Service to the optimum level and facilitate career growth
• years plus Quality experience in Room Division management
• Building profitable and strategic relationship with companies and customers
• Excellent communication, presentation, negotiation and salesclosing skills
• Capable of working under pressure and meet the deadlines with ease and efficiency
• Dealing effectively with people within and outside the organization
Areas of Expertise
?Team Leadership ?Planning and Communication Skills
?Professional Telephone Demeanor ?Customer Service Oriented
?Staff Training & Supervision ?CrossCultural Work Environments
?Profit and Loss statements ? Competition surveys
Professional Experience
Sept Present
Technical Recruiter Freelancer/ Volunteer, Fairfax, VA
* Following full life cycle of IT recruitment: Sourcing, Screening, Negotiating, submitting
resume and closing
* Job postings on various job portals, university websites
* Networked with hundreds of professional over Linkedin & Twitter
* Have a Good Database
Feb Aug
Lobby Manager, Jaypee Hotels, New Delhi
* Coordination with other departments for achieving complete guest satisfaction and smooth
* Monitoring and controlling rooms’ position.
* Credit limit followup for inhouse guests.
* Staff training, coaching, counseling and other related administrative functions.
* Staff appraisals and career development.
* Complete control of Room Reservations, Reception, Front Office Cash, Telephones, Business
Center and Airport ServicesOperational & Administrative.
* Maintaining healthy professional relationship with corporate accounts and travel agents
* Maintaining liaison with guests to curtail complaints and ensure satisfaction.
* Ensuring of retaining the existing clientele and sourcing leads for new business for the
* Coordination of the VIP and Delegation movements to ensure smooth functioning of dayto
day services.
* Development and imparting training to the work force. Effectively supervise through
counseling, motivation and training to ensure team spirit and optimum resource allocation.
* Review monthly expense report and identify cost saving opportunities, improve economics
through process reengineering.
* Implementing and compilation of standards, procedures and policies to be adhered to within
the department.
Nov Nov
Hotel Country Inn & Suites Unit of Carlson Hotels Worldwide, Jaipur, India
Guest Relation Executive
* Entertaining inhouse guest, up selling, and upgrading the products of the hotel. Ensure
smooth functioning of the Hotel and resolving any complaints. The basic responsibilities
include back of the house operations and maintenance such as Engineering, Housekeeping,
and Security.
* Implementing and compilation of standards, procedures and policies to be adhered to within
the department.
* Maintaining healthy professional relationship with corporate accounts and travel agents
Mar Nov
Hotel ManSingh & Mansingh Towers, Jaipur, India
Junior Front Office Executive
* formulating operating Standards & Procedures, System and Formats
* Basic Front Office operation, involving Guest relation vis vis checkin and checkout
formalities and providing guest with any kind of assistance during their stay at hotel.
* As there used to be no Duty Manager in the hotel, used to keep a control on other department
with the help of Security Officer and Night Auditor.
* Ensure prompt, courteous and accurate service to guests to maximize guest satisfaction.
* Accountable for the Telephone Department of the hotel.
* Responsible for the Reservations Systems and Procedures
* Participating in Operational and Management meetings and Cocoordinating with all hotel
* Maintain the Log Book and effective follow up system. Check the Daily arrival list and
monitor all VIP movement.
* Coordinate with departments like Security and Housekeeping to ensure that all the security,
hygiene and aesthetic standards of hotel are met.
* Prepare Reports on Occupancy, Average rates, Reservations etc.
* In charge of Checkin, checkout, Travel Desk, Information of an individual shift
Feb July
Holiday Inn Jaipur,India Intercontinental Group of Hotels
Guest Relation Executive
* Escort the VIP guests
* In room checkin for VIP guests
* Room checking
* Complaint handling
* Hosting Dinner for VIPs
Education & Training
* Master degree in Arts Political Science
* Bachelor degree in Arts
* Aviation and Hospitality Management" from AHA Air Hostess Academy year Diploma
* Delegated training requirements of Front Office team
* InterUniversity Cricket National Level participant, Served as a Rajasthan University
Captain, Got selected in a side Cricket tournament International
* Ex National Level Football Player
* Badminton: Played inter University National Level Tournaments
Computer Skills:
* Operating System Windows –XP, Fidelio, Pms Opera
* Packages MSOffice, Word, Power Point, Excel, Extensive usage of Internet & Email

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