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<pre>Array ( [var] => cut_url ) </pre> Resume for Yessy S. for Manager / Supervisor / Team Leader / Hotel & Lodging in Bekasi Selatan, Indonesia. Search More Resumes for Manager / Supervisor / Team Leader on #XAJAH4Z7W

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Resume for Yessy S. for Manager / Supervisor / Team Leader / Hotel & Lodging in Bekasi Selatan, Indonesia

Occupation: Manager / Supervisor / Team Leader Industry: Hotel & Lodging
Country: Indonesia City: Bekasi Selatan
State: Jawa Barat ZIP: 17148

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Resume of Yessy S.
Personal Details
Gender : Female
Age :
Date of Birth : Apr
Marital Status : Single
: Indonesia
: Bukittinggi
No of Children :
: Dorset Road,
Postal Code :
Contact Number
: Mobile Singapore : +
Mobile Indonesia : +
Email Address :
Career Interests
Expected Salary : Negotiable
Availability : Immediately
Executive Summary / Self Description
I would like to work in an environment where I can utilize the knowledge and skills that I have
gained over a period of time and to live to the expectations of my employer through hard work
and loyalty for achievement of both organizational and personal goals, which has get to
opportunity thru learning.
I am an hotelier professional possessing + years of total working experience. Over the years I have worked in
different companies, inlining in Hospitality, emphasize on servicing industry. I have strong personal skills in dealing
with various problems on daily basis that require independent problem solving capability. I have demonstrated that I
can be trusted, loyal and motivated worker.
Education and Professional Qualification
Highest Academic Qualification : Advance Diploma
– , IALF English course for Academic IELTS , score
– , London School of Public Relation
Advance Diploma /Managerial Public Relation
– , IKJ, Jakarta Institute of Art
Diploma III /Theater & Performing Art
Summary of Skills
Language : Indonesia native, English
Computer and Nontechnical skills :
Computer Skills : Words, Excel, Power Point, Internet, Preparing Income and Expenses Statement
Computer Skills
: Opera version , Fidelio Hotelier computer system
• Leadership course for senior Supervisors, June Banyan Tree Bintan
• Manager on Duty, August Banyan Tree Bintan
• Balance score card & SPC Corporate
• Handling complaint on alleged food poisoning
• The Ultimate service Les Clef’s d’Or, Bandung August
Working Experience
Apartment Plaza Senayan, Affiliated company of Kajima Corporation – – Jln. Tinju No.
Pintu Satu , Gelora Bung Karno , Jakarta Pusat – INDONESIA
March , – August , Contract basis
Job Position : Assistant Deputy Manager
• Assisting the Deputy Manager in all on site operation, rectification traffic, leasing, renewal, reporting on daily
and weekly report
• Handle preparation in all resident notice, including late payment and evictions
Gran Melia Hotel Jakarta, * – Jln. H.R Rasuna Said Kav X – O Kuningan Jakarta
April , – January , Contract basis
Job Position : Guest Relation Supervisor The Level, Executive Floor
• To assist the Guest Relations Manager in all aspects pertaining to the Guest Relations Department
• To provide a high profile of quality guest services
• To take a place on FIT, corporate and Walk in guest reservation, with update remark
• To assist check in/ out guests at the reception counter
• To assist group check in
• To extent best customer service skills, such promote hotel product to guest
• To maintain day to day courtesy calls and responds to guest concerns and complaints by
interacting with guests and follow up to ensure guest needs have been met
• Prepare log books, report
Banyan Tree Hotels and Resorts, * – Jln. Teluk Berembang Laguna Bintan, Lagoi –
Bintan Resorts, INDONESIA
March , – Feb , Permanent Employment Basis
Job Position : Guest Relation Manager
• To greet guests on arrival at the hotel and conduct check –in and registration procedures
• Implement and maintain guest recognition programme
• To handle guest itinerary, guest form, and related admin job particularly on VIP and VVIP
• Handle guest complaints, inquiries, and comments, log them and initiate appropriate
action and follow up
• To maintain an up to date files and information tours, sightseeing and points of general
interest and make the necessary booking when requested
• Conduct hotel site inspection as point of sales to the clients
• Entertain guests as and when appropriate
• Ensure that guest checks out arrangements are in order, and to bid the guests farewell.
PT Farallon Capital – Gedung Mustika Ratu Centre, nd Level – Jakarta Selatan, INDONESIA
July , – June , Permanent Employment Basis
Last Position : Property Manager
• Responsible for the material management and expenditures
• Managed contract and sales expansion by identifying potential purchasers
• Made economic decisions on rental returns and negotiated with Property Managers,
Tenants and Leases.
• Managed sales, expenses and inventory data
• Maximized return on capital and revenues
• Managed engineering design and recommended actions
• Managed negotiation with legal institution, public notary and related government bodies
Other tasks and Key involved as Individual Property Broker:
• Conduct market analysis
• Maintain clients relation
• Provided market research information details
Toothpak, Gedung Mustika Ratu Centre, MZ Level – Jakarta Selatan, INDONESIA
July , – Dec , Contract Basis
Last Position : Sales Representative Staff
• Helped and coordinated direct point of sales activities such as preparing product promotion and publications
• Developed and implemented domestic and international point of sales campaigns such as
Toothpak Exhibition in Hong Kong to promote a new concept of media advertising
Numbers of Well Known TV production House – Jakarta, INDONESIA
– Contract Basis
Last Position : Actress, Film Crew Parttime in addition to fulltime positions above
• Performed in Dramas, Monologue and Comedy
• Joined some production TV series and produce TV titles This demonstrated an ability
to work in front of public
• Separate sheets of acting experience available upon request*
Mr. Conrad Bergwerf [General Manager]
Gran Melia Hotel Jakarta Jln. H.R Rasuna Said Kav X – O Kuningan Jakarta INDONESIA. Phone +
Mr. Ridwan Heriyadi, [Executive Room Division]
Banyan Tree Hotels and Resorts – Front office department, Jalan.

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