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<pre>Array ( [var] => cut_url ) </pre> Resume for Olena G. for Translator / Interpreter / Hotel & Lodging in Konstantinovka, Ukraine. Search More Resumes for Translator / Interpreter on Resumark.com #F4LKBU1ES
 

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Resume for Olena G. for Translator / Interpreter / Hotel & Lodging in Konstantinovka, Ukraine




Occupation: Translator / Interpreter Industry: Hotel & Lodging
Country: Ukraine City: Konstantinovka
State: Donets'ka Oblast' ZIP: 038113



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   Olena  G.

   NovoSadovaya Ave,Konstantinovka,Donetskou reg,Ukraine,

   Phone...

   Email:   

  SUMMARY OF SKILLS AND EXPERIENCE 

   • Academic and professional background in International Tourism, Hotel and Hospitality industry

   • Excellent communication skills and very strong work ethics, selfstarter and quick learner

   • Knowledge of MS office,Internet and the operation of standard office equipment.

   • Ability to handle several situations at once with confidence.

   • Flexibility and adaptability.

   • Organizing and planning skills

   • Attention to detail.

   • Stress tolerant. 
 
 

  PROFESSIONAL EXPERIENCE 

  

   La Forme,Beauty salon,Doha,Qatar

   July July ,Receptionist 

                          

  • Answered, screened and directed inbound phone calls

   • Received and assisted guests and escorted them to correct destinations,hear stylists.

   • Performed general secretarial duties, including – scheduling meetings, appointment, faxing and mailing.

  • Received and sorted email and electronic deliveries.

   • Maintained meeting diary – manually or electronically.

   • Accepted letters and packages delivered to the front desk and distributed to appropriate staff.

   • Handled general requests for information and data.

   • Interact well with the public.

   • Handled delicate situations, such as – customer complaints.

   • Performed basic customer service practices.

   • Coordinated the maintenance of the front desk reception equipment, including – furniture and brochures.

   • Maintained a pleasant appearance of the reception space. 
 
 

   Intern, Bratislava Hotel,Donetsk, Ukraine

   April – June ,Guest relation

   Specific responsibilities include:  

   •Responsible for the Guest Relations Desk in the hotel lobby

   •Keep up to date on all hotel services

   •Project a professional manner with an emphasis on hospitality and guest service

   •Check the guest arrival reports in advance and liaise daily with Housekeeping on room allocation for VIP guests

   •Responsible for special room assignments and suite occupancies

   •Welcome and check in of VIP guests, escort them to the Executive Lounge and their room

   •Ensure all VIP room standards are met and amenities are in place before arrival

  •Maintain the inventory of guest amenities 
 

    
 

   Administrative Assistant, Pan Ukraine Tour operator, Kyiv, Ukraine

   August September  

   •Handled all incoming calls and correspondence

   •Planned and organized meetings with partners and customers

   •Effectively and accurately interpreted during important Trade and Tourism Fairs

   •Translated correspondence, contracts and other documentation key to business development

   •Conducted informative guided tours around Kiev for foreign tourists 
 
 

     EDUCATION

     

      Donetsk Institut of cosial aducation

      Major: International Tourism

      Minor: Translation/ Interpretation EnglishRussianUkrainian

      September February

      Relevant courses: International Economic Relations, Diplomacy, International Tourism, British Councel English courses, Hotel and Hospitality Business 

     COURSES, Trainings, Certification: 

      •Societa' Dante Alighieri Donetsk, Ukraine Certificate of Advanced English

      •Certificate of completion the AMADEUS booking system course

      •BUSINESS BREAKFAST training at BTG group, Kiev, Ukraine 

    LANGUAGES: Fluent English, Russian, Ukrainian,basic Germany and Arabic 
 

    Interests:

      Sports: swimming, horse riding;

      Reading, music, international relations, policy, languages.


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