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<pre>Array ( [var] => cut_url ) </pre> Resume for Ahmed S. for IT / Technical Support in Al Iskandariyah, Egypt. Search More Resumes for IT / Technical Support on #BTFCJ34SM

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Resume for Ahmed S. for IT / Technical Support in Al Iskandariyah, Egypt

Occupation: IT / Technical Support Industry:
Country: Egypt City: Al Iskandariyah
State: Al Iskandariyah ZIP: 21532

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Dear Sirs,
I'm Professional IT Person with university grade "major Management Information
Systems", working as IT Manager for Sheraton Montazah Hotel. I have ability to manage
complex projects, subordinate staff, and ontime issue solver. Also I have experience in
Server Administration, Network Administration, Software Development & Programming,
Database Administration & Development, Project Management, Budget Preparation,
Training & Development, and Hotel Systems such as Opera PMS, Micros POS. Please
see my below resume.
Hope to meet your expectations
Ahmed S.
Marital Status : Single
Military Service: Exempted
Ahmed Ibrahim Abdallah S.
Citizenship : Egyptian ▪ Date of birth :
Tel : +
Mobile : +
email :
web site :
Mohammed Iqbal Street, Louran, Alexandria Egypt
Objective Seeking a challenging career in reputable organization, whereby I can utilize my work
experience, skills, qualifications and academic studies in order to accomplish
professional growth and achieve company goals.
Availability weeks from announcement.
Education & Academic Qualifications
BSc. in Business Administration from Faculty of Management and Technology –
Arab Academy for Science, Technology and Maritime transport AASTMT
Alexandria, Egypt.
Major: Management Information System MIS.
Score: EXCELLENT with HONOR Third Position – GPA ./..
– till now
Attending Master of Information System.
Work Experience
July Present
Sheraton Montazah Hotel Starwood Hotels & Resorts Worldwide, Inc. Full Time Job
Position: Information Technology Manager
Work ResponsibilitySame as Information Technology Administrator Plus:
• Manage, assign tasks and motivate subordinate staff to achieve high levels
of job satisfaction and productivity.
• Preparing short and long term planning for IT operations with Director of IT
to meet organization needs.
• Recommend budget and manage expenses/margins within approved
budget constraints
• Reporting any issue in used systems to the Director of IT, Director of
Finance and GM.
• Responsible for implementation and daytoday operations of all hotel
technology components, processes and related areas.
• Ensure the professional and effective running of the daytoday technology
operation in accordance with all Brand Service, Global and Divisional
Technology Standards and in line with Starwood Hotels and Resorts
Policies and Procedures.
• Provide for the professional development and training of subordinate IT
August – July
Sheraton Montazah Hotel Starwood Hotels & Resorts Worldwide, Inc. Full Time Job
Position: Information Technology Administrator
Work Responsibility:
• Daily work such as daily reports of backup tapes from VERITAS Backup
Exec Symantec Backup, manage these backups and manage all quarterly
& monthly reports depends on SOX Documents and Starwood Policy
• Manage, administrate, monitor and control different hotel systems such as
Opera PMS “Hospitality System”, Micros Fidelio “POS System”,
Material Control “Inventory System”, Scala “Accounting Back Office
System”, NasPro HITS “Human Resource System.
• Manage, monitor, and control servers and users through Windows Server
, Domain Controller, Group Policy, and Active Directory.
• Provide daily support to all systems and hardware PCs, or POS
• Manage, and update the software such as MS Windows through WSUS
and antivirus McAfee through EPO Console as per company's policies.
• Develop programs Using C Programming language to help and improve
employee’s daily tasks.
• Manage and administrate DBs on My SQL, SQL Server , , and
• Install, configure, and support the organization's local area network LAN,
wide area network WAN of a network system, and VPN Remote Access.
• Manage and control internet traffic by “Cymphonix Network Composer”.
• Manage the IT network and desktops for + users.
• Ensure that all security, dataprotection and dataprivacy requirements are
met to the best level possible.
• Provide support to guests on their issues.
• Provide x oncall duties as required.
• Have an expert experience in disaster and recovery plans “Contingency
Plan Policy”.
• Resource and coordinate effective training to enable all staff to carry out
their use of technology systems to a high degree of effectiveness.
Accomplished Projects:
• Print Values on Chique tool – C.Net and Crystal Reports.
• Employee Relationship Management Developing phase DB & Interface
program C ASP.NET, Designing phase Dreamweaver C – Photoshop
C and administration, Deployment & Security phase IIS v – Windows
• Administrative Console System for Employee Relationship Management.
• Banquet System “ICalendar” to manage banquet reservations.
Network and Server Administration:
• Reinstall Hotel Network Infrastructure.
• Deploy and reinstall Servers Hardware, and Software as per upgrade plan.
February –
Search Co. For IT Solution
Full Time Job
Position: Head of Software Developer & business analyst contribution
Work Responsibility:
• Help analysts team in analysis phase in many projects.
• Develop programs and websites applications depend on customer
requirements using C language
• Develop databases to this application if needed.
• Responsible on development team.
• Manage tasks of project and delivery all these tasks to subordinate staff.
Accomplished Projects:
• Build and develop website application for Allineg Co.
using C ASP.NET & administrator wizard interface.
• Small Enterprise Resource Plan ERP System Program DB & Interface
program C Win Form.
November –
Maridive Co. For Martine Service
Full Time Job
Position: System Analyst & Developer
Work Responsibility:
• Create Crystal Reports v from main DB to help employees.
• Develop new programs to help and guide stuff on their work.
• Enhance and maintain the old created programs.
• Develop, manage, and administrate the main DB and all sub DBs.

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