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<pre>Array ( [var] => cut_url ) </pre> Resume for Jagath P. for IT / Technical Support in Mt.Lavinia, Sri Lanka. Search More Resumes for IT / Technical Support on Resumark.com #EEKDR8VIJ
 

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Resume for Jagath P. for IT / Technical Support in Mt.Lavinia, Sri Lanka




Occupation: IT / Technical Support Industry:
Country: Sri Lanka City: Mt.Lavinia
State: Colombo ZIP: 112



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J. DESMOND P.

C/o. P.O. Box , Dubai

Tel:

 
 

OBJECTIVE

Seeking Lead position to utilize combined experiences in System Administration, System Analysis, System Testing, IT network, Information Technology Security Implementation and Audit, Design and Management of IBM AS/, RS, Microsoft Products and Net working. Strong Information Technology, Data Centre and Project Management skills and Disaster Recovery plans.  
 

EXPERIENCE Summary

Overall I.T. experience of years with plus years on the AS/ using mainly RPG IV, ILERPG, RPG/ and CL Programming, Query Manager, Midas Kapiti Banking package, Sub files and SDA etc.

  • Diversified experience in systems analysis and design, development tools, Utilities, requirements definition, software development, tuning, implementation, installation and configuring, system migration, documentation, administration, performance monitoring, debugging, maintaining existing programs, user training and support.
  • Managed the AS/ Systems Administration, DB, SQL databases and report archiving.
  • MIMIX software installation and maintenance.
  • Maintained security for systems and user access for IBM and Microsoft servers.
  • Effective team leader/player worked with various teams in different capacities and roles.
  • Sufficiently used office automation tools.
  • Developed budgets and monitored expenditure.
  • Evaluated new software and hardware to be in the newest and latest versions.
  • Excellent user communication skills managed developed and evaluated operations and associated staff.
  • Organised and conducted inhouse training programs to professional staff.
  •  
     

    PROFESSIONAL DEVELOPMENT 

    RPG and CL Programming    AS/ Security Implementation

    AS/ Management Workshop    AS/ Advanced Operations

    AU – AIX Ver. Basics plus    AU – AIX Ver. System Administration

    DB/ Workshop     RS/ UNIX Operating System 
     

    SYSTEM EXPERIENCE

    Hardware: IBM AS/, RS/ IBM S/ and S/, Sun, NCR and DIEBOLD ATMs, TRANS, Microsoft Mail Servers and other Servers.   

    Software:  OS/, DB, UNIX, Lotus Notes, Query/, Sub files

    O/A Tools: Microsoft Word   Microsoft Excel   Microsoft Project

          Microsoft PowerPoint Microsoft Office

    Development in: RPG ILE, RPG IV, RPG/, RPG II/III, SDA, DDS/, CLP/, COBOL, CL,   

                                         DBASE III, DB, SSQL SERVER

    Banking Packages: Equation Banking Package by Midas Kapiti

          Loans Processing System, Front office teller managements and Branch  

    PROFESSIONAL EXPERIENCE

    Network Management and System Support, MultiPlan Inc., Rockville, Maryland   

    Provided system administration, analysis, programming, hardware support and overall responsibility of the Information Technology Department.

  • Created and maintained user profiles and passwords.
  • Upgraded Operating and Software on RS and IBM machines.
  • Responsible for Maintaining regular Backups and offsite storage with Iron Mountain.
  • Responsible for maintaining licenses and license keys for all authorized products in the organization.
  • Providing reports and suggestions regularly to the management on Disaster Recovery plans.
  • Heading the Disaster Recovery team and plan offsite tests with simulating organization real time data and networking as required by the Audit and reporting directly to the Management of the outcome.
  • Extracting confidential and sensitive reports current and past as and when requested by the Management.
  • Responsible for all the secured high profile passwords in various systems.
  • Responsible for entire company network across all the states in USA and to make sure zero down time.
  • Suggesting to the Management regarding the upgrade to the existing systems and software.
  • Responsible for periodic maintenance of the backup Power Generator to the Computer room and to the entire building.   
  • Provided user support, maintained Microsoft Mail and other types of servers.
  •    

    Manager, Computer Operations, Al Ahli Commercial Bank, Manama, Bahrain    

    Managed the bank’s Information Technology department of twentyone professional staff.

  • Managed two IBM AS/ series, two RS/ machines, two Sun machines and ATMs.
  • Arranged and scheduled new projects, ensuring efficient and timely completion of projects.
  • Tested and implemented the new version of the Operating Systems on AS/ machines for faster processing.
  • Monitored IT infrastructure and application migration, tuning and performance monitoring.
  • Provided Banks Internet support and design of the web page.
  • Provided project management and end user support on Midas Kapiti Banking package. Awards received for successful completion of projects.
  • Participated in decisions concerning staffing and promotions.
  • Reviewed daily operational procedures, error logs and reports.
  • Interpreted policies, purposes and goals of organization to subordinates.
  • Contracted with management and technical personnel, vendors to solve problems.
  • Ensured standards for quality and quantity are met.
  • Evaluated new software and hardware to determine usefulness.
  • Implemented and provided user support on Microsoft Windows and Microsoft Office.
  • Designed and implemented IT department archive system for efficient archiving.
  • Managed overall security of the department and user access.
  •  
     

    System Administrator, First Gulf Bank, Abu Dhabi, United Arab Emirates   

    System Administrator for production and the backup unit of the AS series.

  • Implemented the direct link with the branch offices.
  • Maintained and supported Midas Kapiti Equation banking package and frontend software Branch .
  • Provided onsite technical support and liaison with vendors.
  •  

    Manager, Data Centre, Information Technology, Bank of Oman, Bahrain & Kuwait,  

    Muscat, Oman

    Managed sixty branches and ATMs, fifteen system operators, network management personnel and AS series machines. Skilled in implementation, conversions, project management, migration from NCR to IBM AS. Handled IT infrastructure, application migration performance monitoring and tuning.

  • Ensured smooth transition of Midas Kapiti banking software within schedule for improved customer service.
  • Tested and implemented latest OS/, BEAM, Branch , inhouse programmes and other software packages.
  • Designed and implemented the Archive systems Optical Discs, cartridge tapes, units etc.
  • Designed and supervised connectivity of all Branches and ATMs with the main frame.
  • Implemented Consolidated System Florida CSF ATM software and new ATMs.
  • Responsible for system security and user access implementation.
  • Attended to daytoday operational problems of the network, ATMs and Reviewed System error logs.
  • Prepared and managed budget and forecasting activities.
  • Direct responsibility for installation and bringing up new Branches and ATMs online.
  • Conducted user training sessions, user acceptance test and user support during and after implementation.
  • Developed and maintained department standards and procedures ensuring product quality and consistency.
  •  
     

    PROFESSIONAL ASSOCIATIONS

  • PostGraduate Diploma in Chartered Institute of Bankers, London & Sri Lanka
  • Diploma, Computers in Modern Management, New Jersey, England
  • Institute of Chartered Management Accountants – Part I, London, England

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