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<pre>Array ( [var] => cut_url ) </pre> Resume for Marilyn C. for IT / Technical Support in Wadsworth, Ohio. Search More Resumes for IT / Technical Support on #U6YQDFHF8

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Resume for Marilyn C. for IT / Technical Support in Wadsworth, Ohio

Occupation: IT / Technical Support Industry:
Country: United States City: Wadsworth
State: Ohio ZIP: 44281

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Highpoint Dr Wadsworth, OH Phone: ;
• Lotus Domino Administration
• Lotus client side support
• Sametime Administration
• Quickr Administration
• BlackBerry/Traveler/Intellisync
• Major Software/Systems Implementations
• Testing/Scripting/Documentation
• User presentations and training
• Technical Writing Manuals/System Specs
• Project Management
Medquist – Remote employee October
Application Administrator
Provided application administrator support: included the setup, configuration and administration of the Domino
clustered mail servers, application servers, Quickr clustered servers, Sametime Meeting and Sametime IM server,
Traveler server, RightFax server, and BlackBerry server. Backup Websphere Adminstrator: included troubleshooting,
portlet installation and security. Supported LDAP through Tivioli Directory services. Backup Security
Administrator: included troubleshooting for virus infestations and Kaspersky support. I also helped support Outlook for
nonproduction employees and iMail for production employees.
Key Results:
• Managed the project to upgrade of all Lotus Notes clients to .. Tested and configured upgrade tool. Trained
and provided documentation for the Help Desk Call Center on upgrading and the issues that could arise with
• Managed the project to upgrade the Domino servers from .. to .. Tested and configured the
software and applications.
• Migrated the Sametime Meeting and Sametime IM servers from . to ... This included testing and
• Project Manager for Quickr Upgrade. Tested, configured, upgraded and migrated the Quickplace places from a
. server to a new . Quickr clustered server. Created and sent user communications.
• Tested and migrated the Notrix/PowerFlow applications from a . Domino server to a . Domino server.
• Setup and administered the Domino Traveler server and trained users to up their mobile device to use Traveler
to access mail.
• Created a Standard Operation Procedure template and a runbook template to be used for system setup.
Flexsys America LP – Akron, Oh August
Lotus Notes Administrator
Global Lotus Notes Administrator: This included the administration of servers, messaging, technical support for
users, creation of databases, user training and demonstrations of Domino products across the company and supported
Sametime, Quickr, BlackBerry, MailFrontier, EasySync and RedHat Internet Mail Relay server.
Key Results:
• Project manager for the mobile client solution. With a team, determined the best solution for mobile clients.
Setup the BlackBerry pilot. Configured and administered the BlackBerry Enterprise server and BlackBerry
clients. I also administered and supported other mobile devices.
• Administered and setup the Quickplace servers. As part of the Quickplace rollout, set up a clustered server
environment between the Quickplace servers.
• Administered and setup the Sametime servers. Two Sametime serves were setup and configured for a multi
server environment. Demonstrated and trained users on Sametime.
• Project Manager for the AntiSpam solution. Setup and managed MailFrontier as the AntiSpam solution
• Set up and maintained gateways between different companies. Configured and set up the crosscertification
and replication between the servers.
• Created severs applications that were Web and Lotus Notes based. These databases included ERP Project
Management databases, Announcement databases, and MSDS databases. Most of these databases
incorporated workflow.
Kent State University
Bachelors in Music / Minor in Secondary Education
Master in Library Science
Certifications: Certified Lotus Professional Administration ND , Certified Lotus Professional Development ND ,
Certified Lotus Professional Administration ND , Certified Lotus Professional Development R, Certified Lotus
Professional Administration R, Principle Certified Lotus Professional Development R,Principle Certified Lotus
Professional Administration R, PRINCE training and certification
Applications: Microsoft Project, Microsoft Visio, pcAnywhere, LanDesk, NetSupport, Microsoft Office, Lotus
Domino, Sametime, Quickr, Quickr Connector, BlackBerry, Kaspersky, iMail.
Systems: Windows XP, Windows , RedHat Linux, Java, Javascripting, LotusScripting, WebSphere, LDAP.

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