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<pre>Array ( [var] => cut_url ) </pre> Resume for Steve M. for Installation / Maintenance / Repair in Livermore, Maine. Search More Resumes for Installation / Maintenance / Repair on Resumark.com #BDJUOJCFB
 

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Resume for Steve M. for Installation / Maintenance / Repair in Livermore, Maine




Occupation: Installation / Maintenance / Repair Industry:
Country: United States City: Livermore
State: Maine ZIP: 04253



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Stephen A. M.
Old Leavitt Rd.
Livermore, ME
OBJECTIVE:
To join a field service team that prides itself on good customer relations, enabling utilization of proven
technical and customer relation skills.
SKILLS:
• Good at setting goals and priorities
• Excellent customer service skills
• Trained in wide array of electronic, electro/mechanical, printing, and medical equipment.
• Extensive experience with diagnostic tools
• Strong work ethic
• Dependable independent worker
• Strong written and verbal communication skills
• Computer proficient
• Military and civilian supervisory experience
WORK EXPERIENCE:
Customer Service Engineer
Glodyne/DecisionOne Corporation, Devon, PA
• Installation, maintenance, and repair of electronic equipment and systems throughout northern
New England on site at customer locations.
• Experienced with Epson wide format ink jet printers, M library security systems.
• Managed large territory and call volume to achieve maximum productivity during numerous
corporate downsizing periods, keeping excellent customer satisfaction.
Senior Service Technician
Imation Enterprises, Oakdale, MN
• Installation, maintenance, and repair of electro/mechanical equipment and systems throughout
Maine and New Hampshire on site at customer locations.
• Experienced with M wet and dry medical film imagers, Epson desktop printers, M case sealers.
• Chosen to facilitate a national seminar on “Customer Focus” to over technicians.
• Consistently achieved “outstanding” rating from customer surveys.
Master Service Technician
M, St. Paul, MN
• Installation, maintenance, and repair of equipment and systems throughout Maine.
• Developed and facilitated a training seminar, “Service Selling Service”, to teach technicians how
to actively sell service agreements. Presented throughout the eastern US to a target population of
over technicians.
• Primary responsibility of Bath Iron Works as a M million dollar customer, maintaining several
thousand dollars in service and supply revenue for M.
Service Supervisor
Harbour Business Systems, Portsmouth, NH
• Manage service staff.
• Maintain and repair M microfilm and copier office equipment at customer location.
• Improved service billing procedures to increase profit.
MILITARY EXPERIENCE:
Avionics Technician
United States Navy, VP, Brunswick, ME
• Maintain and repair of all avionic equipment on board nine PC Orion aircraft.
• Navy Achievement Medal for exemplary work.
• Supervisory experience, managing workload of Avionics Shop with over technicians.
• Quality Assurance Inspector.
Avionics Shop Supervisor
United States Navy Reserves, VP, S. Weymouth, MA
Responsible for managing workload of avionic work center.
Supervise active duty and reserve sailors assigned to the avionics shop.
Conducted training classes for junior technicians in technical and safety procedures.
Quality Assurance Inspector.
Honorable discharge with + years active and reserve service.
EDUCATION:
High School: St. Charles Preparatory, Columbus, OH
College: College of Steubenville, Steubenville, OH – year sociology major
Mohegan Community College, Norwich, CT – Associate of Science Degree
Military: numerous electronic and avionic schools.
Professional Training: Completed computer and class room based skill training
seminars, including:
• How To Deal With Difficult Customers
• How To Build A Successful Team
• Building Business Relationships
• How To Successfully Manage A Team
• Project Management.
COMMUNITY SERVICE:
• Active member of Knights of Columbus, supporting various community fund raising events.
• Americans For Prevention of Suicide “Out of the Darkness” walk participant.
• Cancer Relay for Life participant.
• Maine Special Olympics fundraiser.
REFERENCES: References are available upon request.

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