SAMEER.P.N.
Mobile:, +
; ≈ Telephone:
EMail:
Senior level positions
in Learning & Development with organisations of repute
Professional
Profile
An accomplished professional
with rich cross functional experience in Training & Development
as well as Business Development, Key Account Management, New Market
Development and Channel Management in a career spanning of
nearly years.
Currently with
Reliance Life Insurance Co Ltd., Bangalore as Sales Training
Manager.
An exemplary communicator
with proven skills in designing & conducting customised training
programs geared towards optimising knowledge and operational efficiencies
of Client organisations.
Expertise in conducting,
Training Programs, Workshops in the areas of Team Building, Leadership,
Selling Skills. Excellent track record in imparting end user and developer
training.
A proactive planner with
abilities in devising effective strategies for augmenting business,
identifying and penetrating new market segments, promoting products
for business excellence.
Demonstrated abilities
in developing Dealer network infrastructures and effective Channel Management.
An outofthebox thinker
with excellent leadership skills and demonstrated abilities to meet
deadlines & work under pressures.
Areas of Expertise
Training &
Development
Training Training
Need Analysis Competency Mapping & Profiling
Training the Trainer
Concern Validation Study Reality Learning
Soft Skills
e Learning
Performance Enhancement Solutions
Career Highlights
Demonstrated
leadership in recruiting, training and mentoring dynamic Sales Teams.
These have not only reported
consistent escalation in productivity but have been acknowledged as
one amongst the top performing teams.
Acquired expertise
in breaking new avenues & driving business growth activities;
conducting opportunity analysis by keeping abreast of market trends
and competitor moves.
Expanded market
share through the establishment of a chain of Partners in the geography.
Designed schemes
& promotions
to increase distribution width & depth for all products.
Employment
Detail
Reliance Group
of Companies from Sept Onwards
Apr’ Onwards
with Reliance Life Insurance Co Ltd.,
as Sales Training Manager,
Accountabilities
in both of the above responsibilities :
Conducting Training Programs
as per IRDA specifications for the agents and advisors.
Facilitated in development
of Content and implementation of e Learning.
Giving much importance
on training on Sales, Customer Need Analysis and Solution Centric approach
to provide a suitable solution to customer needs by customising the
products.
Accomplishing management
training on leadership, customer care and selling skills for the Front
end Sales and Branch Managers.
Managing and conducting
trainer program for newly inducted trainers.
Supervising and coaching
the Sales Managers and Agent Advisors on the sales process and providing
them with the feedbacks on the same.
Preparing training calendars
and schedules and ensuring adherence to the same.
Executing customer satisfaction
surveys and training need analysis.
Development of Training
Content based on Training Need Analysis.
Leading a team of trainers
at multiple locations.
Highlights:
Successfully achieved
% licensing and % new agent productivity.
Awarded by Deputy CEO
for outstanding performances.
Recipient of
Zonal Business Head Rolling Trophy for best performance for
consequent months.
Recipient of Best performance
Awards twice in activating Inactive Channel representatives at Zonal
Level
Andhra &
Karnataka
Sep’
– Apr’ with Reliance Communications Ltd. NIS Sparta as Training
Effectiveness Consultant, Bangalore and Reliance Industries Ltd.,
Bangalore Retail Business as Manager Talent Transformation
Accountabilities
in both of the above responsibilities:
Entire training life
cycle from Competency Mapping, RAG, Training
Design, Content development, Pilot and Delivery
Conducting training programs
and educating frontline executives, managers on soft skills and selling
skills, key account management, operations and products & processes
of the company to augment business and
ensure customer satisfaction.
Ensure proper technical spec
is adhered to while maintaining proper learning capacity levels to support
adult learning principle with the targeted audiences
Design, author and/or delivers
Sales, Total Solutions and Revenue Generation vitality, focus group
and other need based training programs as per business requirements
Facilitating leadership
development programs and delivering Change Management programs to middle
level management at Reliance Infocom and Reliance Retail.
Conducting training programs
on attitudinal change, customer satisfaction survey, communication skills,
situational leadership and selling skills.
Engaging in formal and
informal coaching and mentoring activities.
Lead and participate in crossfunctional
meetings to support proper allocation of equipment, curriculum
and training needs
Executing Training Need
Analysis, Content Development and training for Telecom, CDIT and FMCG
vertical.
Preparing training calendars,
scheduling the training programs and conduct Post Training Audits.
Generating certification
processes for the participants and carrying out Customer / Business
concern validation post training program.
Ensuring % results
in the Process Audits and People skills.
OJT on operations during
Store Launch on initiating and implementing processes.
Training and booting
the cotrainers on new products and training programs.
Conceptualising and creation
of role wise job aids based on job description and process.
Development and implementation
of e Learning
Apr’
– Augt’ with ICFAI University, Hubli
as Branch Head
Accountabilities:
Responsible for Branch
Profitability, Business Development & Team Management.
Managing the branch operations
of ICFAI Study Centre.
Accountable for academic
delivery & maintaining processes.
Organising and implementing
product promotions
Executing the task of
marketing & communicating of product rollouts to the channels.
Handling corporate tieups
for promotion of Professional Education programs.
Nov’
– Mar’ with APTECH Computer Education Hubli as Network Business
Manager
Accountabilities:
Training the Marketing
and Academic team on product delivery.
Executing Sales, Business
Development, Key Account Management in different Corporate and Industrial
Sectors.
Defining goals for the
franchise sales team.
Supporting with required
guidelines for establishing quality objectives and making them operational.
Devising overall business
strategies to innovate ‘Leap forward ' solutions.
Assisting the management
for planning, initiating, organizing and controlling the functions of
the franchise network and to provide a synergistic organization in the
process.
Generating and executing
Channel Expansion plans for APTECH Computer Education and Asset International.
Responsible for smooth
delivery of the educational product designed by virtue of training and
certifying trainers of the above mentioned centres. Handling the task
of new product launching.
Jul’
– Sep’ with Cyber Technologies at Hubli A franchise
of APTECH as Managing Partner
Accountabilities:
Managing centres in
the schools of Hubli and outside.
Ensuring smooth operation
of the organisation and quality delivery of product to the school students.
Recruiting and training
the staff and managing the HR.
Facilitating academic
and technical support to all the centres.
Aug’
– Jun’ with Yellow Pages at Hubli as Sales Executive
Accountabilities:
Focussing the target
customers.
Attaining the targets
in terms of No. of Clients and Revenue.
Ensuring target circulation
of the Yellow Pages is achieved
Education
MBA eBusiness CSMIGS
Part Time
B. Sc Electronics
Karnatak University
IT Skills
MSOffice,
VB , Oracle.
Personal Dossier
Date of Birth : th
October,
Address : No , Rotsan
Homes, Behind Ashoka Apartments
Vivekananda Colony, Keshwapur, Hubli
Karnataka
