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<pre>Array ( [var] => cut_url ) </pre> Resume for Susan M. for Government Officer / Agent / Insurance in Clawson, Michigan. Search More Resumes for Government Officer / Agent on #5U9Z3MDI2

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Resume for Susan M. for Government Officer / Agent / Insurance in Clawson, Michigan

Occupation: Government Officer / Agent Industry: Insurance
Country: United States City: Clawson
State: Michigan ZIP: 48017

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Susan M.

Dreon, Clawson, MI 


  • A professional who has helped HR departments become a strategic partner
  • Delivered hands on benefit expertise in a variety of capacities
  • Provided a warm and welcoming HR resource for employee populations and management staff


    McGraw Wentworth, Troy, MI      / /

    McGraw Wentworth is an insurance broker specializing in employee health and welfare benefits for employers with to , employees

    Employee Benefits Account Manager

    Serviced assigned clients employees

    Managed relationship between client and insurance carrier

    Delivered open enrollment presentations at client site

    Advised clients on government regulations such as:

    Consolidated Omnibus Budget Reconciliation Act COBRA

    Employee Retirement Income Security Act ERISA

    The Health Insurance Portability and Accountability Act HIPAA

    Guided clients in resolution of escalated benefit related issues

    Coordinated selection and implementation of wellness programs 

    Arrow Strategies, Bloomfield Hills, MI / /

    Arrow Strategies is a staffing company

          Contractor at Blue Cross Blue Shield of Michigan

    Analyzed contractual forms and documents to establish a “source of truth” for BCBSM document library – Business Analyst on Data Integrity Project

    Analyzed insurance certificates and documents, broke down medical benefits into essential elements to build a database of benefits for various certificate of coverage – Business Analyst on Benefit Package Summary

    GKN Sinter Metals, Auburn Hills, MI      / /

    GKN Sinter Metals is the world largest manufacturer of powered metal products with , employees across facilities in North America

    Benefits Analyst

    Instituted the RX Challenge which resulted in a % increase in generic and mail order utilization

    Administered benefits for , employees including: Pension and K Plans, Medical selfinsured and fully insured products, Dental, Vision, Life, Disability, wellness programs, and Employee Assistance Plan

    Created and conducted open enrollment sessions

    Developed an Access database for financial tracking, budget preparation, and bill reconciliation

    Facilitated Workers Compensation Committee

    Provided recruiting assistance on a variety of positions

    Planned and facilitated employee events

    Participated in policy development 

    Hutchinson FTS, Troy, MI       / /

    Hutchinson FTS designs and manufactures air conditioning components and has , employees across facilities in North America

    Corporate Human Resources Generalist

    Administered corporate benefits – k and health and welfare

    Conducted multistate open enrollment sessions and processed open enrollment paperwork

    Hutchinson FTS, Troy, MI Continued

    Consolidated multistate location benefits into one national plan

    Administered COBRA

    Published employee benefits newsletter

    Investigating and resolved employee relations issue

    Updated and maintained Human Resources data in Infinium Software

    Conducted Employee orientation presentation and paperwork completion

    Recruited and screened candidates for a variety of positions

    Facilitated employer safety committee 

    Classic Design, Troy, MI        / /

    Classic Design is a privately held engineering firm with employees

    Human Resources Manager

    Administered Medical, Dental, Vision, and Life insurances

    Implemented Short Term and Long Term Disability insurances

    Administered COBRA

    Administered Worker's Compensation Insurance

    Established HR department for organization

    Investigated and resolved employee relations issues

    Conducted employee orientations

    Recruited and screened technical candidates

    Supervised administrative personnel

    Organized employee events

    Maintained employee files

    Coordinated employee events

    Obtained HB Visa’s

    Produced a monthly employee newsletter 


    Caribou Job Club        / present

    Caribou Job Club is a successful group providing support for individuals in transition

    Founder/Job Search Coach 

    Founded group

    Helped individuals develop job search strategy

    Prepare individuals for interviews

    Secure various speakers for meetings 


    BS Business Administration Major: Personnel & Labor Relations Wayne State University, Detroit MI 


    Microsoft Word, Excel, Outlook, Access, Publisher, Internet Explorer, Mozilla Firefox, PowerPoint, ADP, Ultipro and Infinium 


    Accounting and Finance for Human Resources Professionals Passed September  


    Available upon request

    LinkedIn profile: 

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