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<pre>Array ( [var] => cut_url ) </pre> Resume for Teri L. for HR / Recruiter / Insurance in San Leandro, California. Search More Resumes for HR / Recruiter on #TZTA9NWF4

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Resume for Teri L. for HR / Recruiter / Insurance in San Leandro, California

Occupation: HR / Recruiter Industry: Insurance
Country: United States City: San Leandro
State: California ZIP: 94577

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Farrelly Drive                                                  

San Leandro, CA                                                 


Industrious, resourceful insurance professional with over ten years experience working for a wellrespected carrier and a dynamic professional employer organization. Excellent interpersonal skills in communicating key data to employees, customers, and business partners. Exceptional skills in:  

    Life and Disability Benefit Administration                                                Account Management
    Health Benefit Administration                                                Training and Development
    Plan Implementations                                                Increasing Customer Satisfaction


TRINET, San Leandro, CA                               to

TriNet is a professional employer organization PEO that provides payroll, benefits and a full suite of human resources services. Senior Benefits Analyst

Accountable for maintaining vendor relationships and plan management for TriNet’s Life, Disability, Dental, Voluntary Benefits, Employee Assistance Program, Canadian Benefits, International Benefits and regional Medical insurance carriers.

  • Implemented a new Supplemental Term Life Insurance program, overseeing all communications, internal and external customer education and enrollments.
  • Identified and implemented cost containment business processes and contract provisions for our Group Life and Disability products.
  • Project lead during the acquisition of two PEOs working on the integration of benefits for over , benefit eligible employees. 
  • Maintained TriNet’s employeeaccessed knowledge database with all medical, dental, vision, life and disability plan information.
  • Served as the final escalation point for any client or employee issues with the benefit plans and carrier service.
  • Reviewed claim experience reports and made recommendations on plan feature changes at renewal that maximized cost containment while providing quality coverage.
  • Frequent citations for providing superior customer service to claimants and their employers often in difficult situations.
  • Project lead on all aspects of TriNet’s annual open enrollment.
  • Trained internal staff on annual plan changes.
  • Developed communications for internal and external customers.
  • Liaison with technical teams for new PeopleSoft programming requirements.

    STANDARD INSURANCE COMPANY, Walnut Creek, CA                                     to  

    Account Manager, to

  • Developed and maintained effective working relationships with clients, producers, and internal customer teams.
  • Reviewed and negotiated Group Life, Disability and Dental plan renewals
  • Implemented group plans with new customers and new lines of coverage with existing customers
  • Participated in sales presentations and employee meetings explaining plan provisions, services and claim filing processes
  •   Prepared new enrollment materials, benefits summaries and informational documents about benefits programs as well as participation in benefit fairs for employees.
  • Maintained updates on issues surrounding HIPPA, FMLA and ERISA guidelines.

    Senior Sales Underwriter, to

  • Applied sound, creative underwriting and business judgment in the timely analysis and evaluation of group insurance risks for Life, Disability and Dental plan proposals. 
  • Prepared, evaluated and submitted all new business documentation and licensing information for contract issue, final risk acceptance and producer appointment.
  • Provided oneonone instruction and mentoring to less experienced sales associates.  Cross trained for other office functions and backed up other employees as requested.

    Senior Disability Claims Analyst, to

  • Investigated, secured and analyzed information pertaining to claimants’ medical condition, occupational demands, insured status, and other policy provisions to accurately determine eligibility for disability benefits.
  • Mentored new employees; reviewed and authorized claim decisions, disability management strategies and payments on claims.
  • Key person in opening Standard’s first field claims office in White Plains, New York // with a staff that grew from employees to over .
  • Transition Team member for Standard’s acquisition of the Long Term Disability business of TIAACREF.
  • Developed and delivered training programs to large and small audiences in areas of insurance administration and systems applications.

    ADAMS & GRAY HOMECARE, Portland, OR                                            

    Payroll Administrator

  • Processed weekly payroll for home healthcare workers.
  • Acted as sole processor of payroll and resource for pay issues of personnel.


    B.A., Intercultural Speech and Communications,

    California State University, San Francisco, CA

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