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N. Fox Run Place
Chula Vista, CA
/ Present: Owner/President, Contents Evaluation Specialists
Responsible for evaluating personal property and commercial inventories.
Operate a home
inventory program for preloss properties throughout the U.S. Work with
independent adjusters to calculate and resolve all contents claims and
appointed umpire for appraisals. Prepare total loss inventories for
non salvageable personal
property including pricing with depreciation for settlement. Evaluate,
restore and provide storage for salvageable personal property previously
Appraise contents and dwelling losses and present award settlement recommendations.
//: Property Technical Specialist, St Paul Travelers Insurance
Responsible for handling large commercial and homeowner property losses
thru settlement. Territories included San Diego, Orange, Los Angeles,
Imperial Counties. Responsibilities included contact, obtaining and
inspecting/scoping damages at loss location, preparing xactimate estimates,
assign subrogation and/or salvage issues to home office and negotiate
conclude loss. Duties also included assigning vendors, catastrophe duty,
determination, commercial business income losses. Performed all duties
residentialhome office with minimal supervision.
/ /: Catastrophe Team Leader/Sr.
Claims Representative, First American
Property & Casualty Company
Handle homeowner catastrophe/ total
fire loss claims. Train and supervise four
homeowner property claims adjusters, two Claim Assistants and one clerical
employee. Review and audit all claims handled in Cat unit. Responsible
and closure of all large property losses in excess of $.
Senior Claims Representative, ATI Claims Services Inc.
Responsible for handling
large multiline Auto, Commercial Property and Homeowners Damage claims
from origin through settlement for various, major insurance companies
on long term assignment. Responsibilities have included estimating commercial/
residential losses, negotiating, investigation and settlement of all
losses. These also included Auto total losses and Liability claims.
Input/ verification on all CRT systems including Windows. Negotiated
settlements with attorneys and handled coverage inquiries while interpreting
policy laws. Met and exceeded production standards for received claim
vs. closed claim ratio.
Senior Claims Representative, Claims Overload Systems/Arrow Claims Management
Handled large multiline
Auto, Property and Homeowners claims from origin through entirety. Responsible
for negotiating, investigation and settlement of total losses, coverage
inquiries in meeting all company and state deadlines and objectives.
Interpreted all policy laws while assisting existing agencies. Input/verification
on CRT systems. Negotiated settlements with attorneys within budget
while meeting company objectives/procedures. Negotiated commercial property
losses through entirety.
Plate Supervisor, Graphicomm Corporation
Liaison between client
and customer service representative, ensuring all transactions and job
order specifications were met. Supervised five employees to inspect
all quality techniques and procedures. Ensured all production and time
management objectives were met within a given deadline for release to
the customer. Responsible for all final negotiations and specifications.
Human Resources Manager, City Wide Tool Inc.
Handled all insurance benefits
plans including HMO, Dental, Optical, K, retirement plans, benefit
program planning and development, Workers’ Compensation laws and procedures.
Negotiated settlements with provider and third parties, interpreted
and clarified specific coverages for employees nationwide. Managed
a staff of employees in Toronto, Canada and Detroit Michigan. Developed
training and employability programs.Accomplished all budget objectives
in compliance with the department. Interpreted and clarified all EEO
laws, policies and procedures.
Claims Representative, Transamerica Insurance Group
Responsible for handling
large multiline Auto, Property and Homeowners Damage claims in states
from origin through entirety. Estimated commercial/residential losses,
reported, investigated, settlement with attorneys, clients an all major
liability/casualty claims. Served as special disaster coordinator on
all major catastrophes throughout the United States. Input/verification
on IBM, Hewlett Packard CRT systems. Assisted in the writing of an implementation
of all policy laws and assisted agency/customer relations nationwide.
Reported to home office management.
//: Senior Claims
Representative, State Farm Insurance Company
Handled large multiline
Auto, Property and Homeowner Damage claims from origin through entirety.
Negotiated settlements with attorneys/ clients on liability claims.
Served as special disaster adjuster on all major storms throughout the
United States. Cross trained unit members, Input verification on Hewlett
Packard CRT system, conducted agency visitation programs and also assisted
in negotiation of Workers’ Compensation settlements and Auto claims
Unit Manager, Allstate Insurance Company
Managed a staff of one
supervisor and seventeen technical employees to ensure training,
staffing needs and the development of all employees were in compliance
with the company’s objectives. Accomplished departmental objectives
within a given budget while maintaining established levels of production
and quality. Developed and recommended new methods and procedures which
improved department effectiveness. Coordinated the coding, input and
verification of data through the Alert Data Entry System for Auto/ Homeowner
Jr. College, Terrell, Texas
University of Texas,
Courses: INS , .
Lawrence Institute of
Technology, Southfield, MI
Courses: CPCU I, II.
San Diego, CA
Course: CPCU III.
Invitational Tournament Most Valuable Player
Round Supplemental Hardship Draft PickKansas City Kings
to San Diego Clippers, NBA
San Diego Insurance Adjusters Association Board Member
National Basketball Association
Lifetime American Federation of Television and Radio Artists
in Basic Fire and Casualty Claims,
in Residential/Commercial Building Estimating,
in Intermediate Liability Fire and Casualty,
Certificate in Xactimate Estimating Course Update
FEMA Certified Inspector/ ID
be furnished upon request.