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<pre>Array ( [var] => cut_url ) </pre> Resume for vivek K. for Manager / Supervisor / Team Leader / Insurance in Gwalior, India. Search More Resumes for Manager / Supervisor / Team Leader on #4HTRBIHOB

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Resume for vivek K. for Manager / Supervisor / Team Leader / Insurance in Gwalior, India

Occupation: Manager / Supervisor / Team Leader Industry: Insurance
Country: India City: Gwalior
State: Madhya Pradesh ZIP: 474009

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|Vivek K. |EMail: |
| |Email: |
| |Phone: +, |
Career Objective
• To work in professional and dynamic work environment and work for organizational goal, along with all round
Work Experience
M G R G Automobiles Pvt Ltd:
Designation : Manager – Body and paint:
|ICICI Lombard General Insurance Company Ltd |
|Designation: Customer Service Manager |
|From June – Nov . |
Job Responsibilities are as under:
Responsible for processing own damage motor claims, marine claim, transit loss and home insurance claim for
Gwalior and Guna location.
• Handling Claim Team of employees and External surveyors.
• Maintaining Turn Around Time for disposing off claims.
• Maintaining Stock in Hand.
• Maintaining Disposals.
• Maintain Loss Ratio: In this activity I have done Breakin Survey, fraud Filtration, hire and reward
repudiation in cases of private cars, No claim bonus confirmation, Repair versus Replacement and
• Introducing new cash less garage for customer convenience and minimizing loss ratio.
• Counter visit and activation with Sales Team for generating Business and good relationship with our client.
• Activate new straightedge clients; educate them for Red Carpet Scheme and Motor Claim procedure.
Achievements :
• Nominated in MD Club year for outstanding performance in Customer Service,
Awarded by Mr. Bhargav Das Gupta MD ICICI LOMBARD GIC LTD.
• Nominated Two Times in year as Saving Guru/Cool Guru for good saving on Repair
Vs Replacement and got appreciation from National Manager Claims Mr Eshwer Natrajan.
• During this tenure I have repudiate claims and save approx Rs lack for company and
get appreciation from the company for fraud filtration, these were different type of fraud at
which we have repudiate the claim like Misrepresentation of facts, Close Proximity case,
Wrong NCV Declaration, Parts Manipulation/parts fitting, fake claim etc.
• During Health Drill I have sold Rs k in a month of icicilombard health insurance policy in
|Heritage Honda Pvt Ltd Honda Siel Cars India Ltd. |
|Designation: Service adviser From Nov |
| June |
Job Responsibilities are as under:
Was responsible for entire work shop related activities and body & paint department.
• Managing work shop team for vehicle service.
• Preparing daily report for smooth functioning of the service centre.
• Managing the spare parts department for the supply of requirement to service department.
• Scrutinizing and rectification of errors in vehicles to attain the customer satisfaction.
• Arranging the camps at different locations for sales and service.
• Managing the warranty department for customer problem resolution.
• Imparting technical training to the entire team for better performance.
|D D Motor Pvt Ltd. |
|Designation: Service Advisor From|
|Sep – Oct |
Job Responsibilities are as under:
Was responsible for providing customer service related to work shop.
• Job card opening for preliminary vehicle inspection and maintaining job sheet for smooth functioning in
each department.
• Supervising the team at each level for quality check.
• Coordination with customers for the vehicle services.
Academic Qualification
Three year Diploma in Automobile Engineering from D.E.I. Technical College Dayal Bagh
Agra Deemed University with First Division in .
• Major Project – Establishment Of Maruti Workshop.
• Enrolled for Surveyor License in IRDA, Enrolment No:
Intermediate from UP Bord Allahabad with st Div
High School from UP Board Allahabad with nd Div
Computer Skills
• Packages worked on MS Office and Open Office.
Personal Information
Date of Birth: ..
Father’s Name: Mr. Rameshwar Dayal
Permanent Address: Vijay Vihar Colony, Alvatia Road, Shah Ganj, Agra U.P.
Temporary Present Address: Divakar Enclave, City Centre, Gwalior M.P.
Language Known: English, Hindi.
Marital Status: Married

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