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<pre>Array ( [var] => cut_url ) </pre> Resume for Denise May M. for HR / Recruiter / Internet Services & Development in Naxxar, Malta. Search More Resumes for HR / Recruiter on Resumark.com #2FG1OLLFP
 

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Resume for Denise May M. for HR / Recruiter / Internet Services & Development in Naxxar, Malta




Occupation: HR / Recruiter Industry: Internet Services & Development
Country: Malta City: Naxxar
State: Naxxar ZIP: NXR 111



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Europass Curriculum Vitae Personal information Surnames / First names M. Ms. Denise May Addresses Merhba, Flat , Triq Nutar Debono, Naxxar Malta Telephones + Mobile + Faxes + Emails Nationality Maltese and American Date of birth of May Gender Female Work experience Dates Occupation or position held Main activities and responsibilities Company Name Type of business February Human Resources Manager Responsibilities include managing three HR clerks, recruitment and selection for managerial positions, issuing of contracts and addenda, generating vacancy adverts and liaising with advert agencies, monthly payroll runs by means of Shireburn and previously Dakar, and other HR managerial duties that arise on a daily basis. With regards to training, I am responsible of compiling the training material in order to develop employees at all levels within the Company After substantial research, I also managed to revamp the Company&;s employee handbook, and implemented a series of tests by means of an online software. Confidential Online Services Dates Occupation or position held Main activities and responsibilities Company Name Type of business January → February HR Coordinator Responsibilities include recruitment and selection, acknowledgement of all applications, issuing of contracts and addenda, generating vacancy adverts and liaising with advert agencies, monthly payroll runs by means of Shireburn and previously Dakar, assist in trade fairs, and other HR administration duties that arise on a daily basis. With regards to training, I am responsible of coordinating all training throughout the Company whilst ensuring that all employees have attended for and successfully passed the required examinations that are in line with MFSA requirements. Also, I am accountable for analysing skills gaps within every department of the Company and coordinating training in order to upgrade these employees&; ability to perform over a wider range of duties within their department and personal competence. Some recent training programmes that I have coordinated are ILM Level Diploma in Management, ECDL and Excel Advanced, ELearning, and NEBOSH Health & Safety. Also, in view of the new Training Aid Framework organised by ETC in collaboration with the EU, I am also responsible of completing all TAF applications and liaise directly with the ETC. After substantial research, I also managed to revamp the Company&;s staff handbook and the performance appraisal system. I also managed to receive approval from City & Guilds to enlist the Company as a City & Guilds approved training centre. Apart from the HR tasks mentioned above, I was also entrusted to supervise the Company&;s branches and the Customer Services Officers last year for six months. GlobalCapital plc. Financial Services Company Dates September → December Occupation or position held Production Coordinator / HR Manager Main activities and responsibilities Responsibilities included coordinating employees&; production and deliveries on a daily basis in order to be able to commit to customers&; demands. Also I was held responsible for monitoring every employee&;s efficiency rate and other human resource aspects, such as sickness and annual leave, employee reward schemes, disciplinary actions, etc. Name and address of employer JTI Kordin Type of business or sector Quality Inspection Dates April September Occupation or position held Restaurant Supervisor Main activities and responsibilities Responsibilities included opening and closing of the restaurant premises, organising staff meetings in order to encourage the staff members to realise the main objective of keeping customers satisfied, and drafting of the weekly roster and beverage stock take. Name and address of employer Pintonino Restaurant Waterfront, Valletta Type of business or sector Mediterranean Cuisine Dates November December Occupation or position held HR Secretary Main activities and responsibilities Activities and responsibilities included entering sickness and annual leave data and giving monthly reports to the HR Director, entering new employees&; details into existing employee database, handling of applications and arranging any interviews, filing, filling ETC employment and termination forms, and aiding the training manager with any scheduled training sessions. Name and address of employer Intercontinental Hotel St. Julians Type of business or sector Hospitality Dates February July Occupation or position held Head Waitress Main activities and responsibilities Main activities were to handle customer orders and complaints in a democratic and effective manner. Conducting staff meetings were also a priority in order to keep the cafeteria&;s quality standards on an acceptable level. Name and address of employer Caesar&;s Cafe Portomaso Type of business or sector Cafeteria/Restaurant Dates August December Occupation or position held Head Waitress Main activities and responsibilities Responsibilities included monitoring the hygiene and safety of the overall environment and making sure customer&;s demands were satisfied in the most effective and efficient manner. Name and address of employer Blue Room St. Julians Type of business or sector Restaurant Dates / / Occupation or position held Waitress and Bartender Main activities and responsibilities Main activities were to ensure that the service given to customers was satisfactory when leveled with the hotel&;s overall standards. Name and address of employer Westin Dragonara Hotel St. Julians Type of business or sector Hotel Restaurant Education & Training Dates September August Title of qualification awarded Diploma in Human Resources University of Leicester Principal subjects / occupational skills covered Dates Performance Appraisals Culture and CrossCultural Management Comparative Human Resource Management Training and Development Reward Systems Human Resources Practices October → March Title of qualification awarded Masters in Business Administration Principal subjects / occupational skills covered Thesis: Comparative HR Subjects Covered during Course: Human Resource Management Organisational Behaviour Human Resource Development Accounting and Finance Decision Making in the EU Advanced Marketing Operations Management Project Management Entrepreneurship Service Management Name and type of organisation providing education and training University of Malta Dates October June Title of qualification awarded Degree in B. Commerce Principal subjects / occupational skills covered Management and Banking & Finance Name and type of organisation providing education and training University of Malta Dates October June Title of qualification awarded Sixth Form Principal subjects / occupational skills covered Physics and Computer ALevel English, Pure Maths, Philosophy and Systems of Knowledge Intermediate Level Name and type of organisation providing education and training Sir Michelangelo Refalo Victoria Gozo Dates / / Title of qualification awarded Secondary Education Principal subjects / occupational skills covered OLevel: English, Maltese, French, Italian, Physics, Mathematics, Religion, English Literature, and Business Studies Name and type of organisation providing education and training Aguis de Soldanis Secondary School Personal skills and competences Mother tongues Maltese Other languages Selfassessment Understanding Speaking Writing European level * Listening Reading Spoken interaction Spoken production English C Proficient user C Proficient user C Proficient user C Proficient user C Proficient user Italian A Basic User B Independent user A Basic User A Basic User B Independent user * Common European Framework of Reference CEF level Social skills and competences I consider myself friendly, loyal, reliable and a hardworking individual. I am also a quick learner and able to adapt to any required changes whilst not losing foresight on any challenges that may lie ahead. Organisational skills and competences I also consider myself as a team leader and always treat my team mates in an ethical and autonomous manner. I also believe in recognising my team mates&; efforts and initiatives as this increases their satisfaction at work and their pride in what they do. Computer skills and competences I am proficient in Windows Office and I have recently attended Employment Legislation Training, First Aid, Fire Safety, Performance Management Training and a How to Be a Good Mentor seminar. Driving licence Clean Additional information Chamber of London Typing Pass with Distinction wpm with % accuracy A A B B C C U n d e r s t a n d i n g Listening I can understand familiar words and very basic phrases concerning myself, my family and immediate concrete surroundings when people speak slowly and clearly. I can understand phrases and the highest frequency vocabulary related to areas of most immediate personal relevance e.g. very basic personal and family information, shopping, local area, employment. I can catch the main point in short, clear, simple messages and announcements. I can understand the main points of clear standard speech on familiar matters regularly encountered in work, school, leisure, etc. I can understand the main point of many radio or TV programmes on current affairs or topics of personal or professional interest when the delivery is relatively slow and clear. I can understand extended speech and lectures and follow even complex lines of argument provided the topic is reasonably familiar. I can understand most TV news and current affairs programmes. I can understand the majority of films in standard dialect. I can understand extended speech even when it is not clearly structured and when relationships are only implied and not signalled explicitly. I can understand television programmes and films without too much effort. I have no difficulty in understanding any kind of spoken language, whether live or broadcast, even when delivered at fast native speed, provided. I have some time to get familiar with the accent. Reading I can understand familiar names, words and very simple sentences, for example on notices and posters or in catalogues. I can read very short, simple texts. I can find specific, predictable information in simple everyday material such as advertisements, prospectuses, menus and timetables and I can understand short simple personal letters. I can understand texts that consist mainly of high frequency everyday or jobrelated language. I can understand the description of events, feelings and wishes in personal letters. I can read articles and reports concerned with contemporary problems in which the writers adopt particular attitudes or viewpoints. I can understand contemporary literary prose. I can understand long and complex factual and literary texts, appreciating distinctions of style. I can understand specialised articles and longer technical instructions, even when they do not relate to my field. I can read with ease virtually all forms of the written language, including abstract, structurally or linguistically complex texts such as manuals, specialised articles and literary works. S p e a k i n g Spoken Interaction I can interact in a simple way provided the other person is prepared to repeat or rephrase things at a slower rate of speech and help me formulate what I&;m trying to say. I can ask and answer simple questions in areas of immediate need or on very familiar topics. I can communicate in simple and routine tasks requiring a simple and direct exchange of information on familiar topics and activities. I can handle very short social exchanges, even though I can&;t usually understand enough to keep the conversation going myself. I can deal with most situations likely to arise whilst travelling in an area where the language is spoken. I can enter unprepared into conversation on topics that are familiar, of personal interest or pertinent to everyday life e.g. family, hobbies, work, travel and current events. I can interact with a degree of fluency and spontaneity that makes regular interaction with native speakers quite possible. I can take an active part in discussion in familiar contexts, accounting for and sustaining my views. I can express myself fluently and spontaneously without much obvious searching for expressions. I can use language flexibly and effectively for social and professional purposes. I can formulate ideas and opinions with precision and relate my contribution skilfully to those of other speakers. I can take part effortlessly in any conversation or discussion and have a good familiarity with idiomatic expressions and colloquialisms. I can express myself fluently and convey finer shades of meaning precisely. If I do have a problem I can backtrack and restructure around the difficulty so smoothly that other people are hardly aware of it. Spoken Production I can use simple phrases and sentences to describe where I live and people I know. I can use a series of phrases and sentences to describe in simple terms my family and other people, living conditions, my educational background and my present or most recent job. I can connect phrases in a simple way in order to describe experiences and events, my dreams, hopes and ambitions. I can briefly give reasons and explanations for opinions and plans. I can narrate a story or relate the plot of a book or film and describe my reactions. I can present clear, detailed descriptions on a wide range of subjects related to my field of interest. I can explain a viewpoint on a topical issue giving the advantages and disadvantages of various options. I can present clear, detailed descriptions of complex subjects integrating subthemes, developing particular points and rounding off with an appropriate conclusion. I can present a clear, smoothlyflowing description or argument in a style appropriate to the context and with an effective logical structure which helps the recipient to notice and remember significant points. Writing Writing I can write a short, simple postcard, for example sending holiday greetings. I can fill in forms with personal details, for example entering my name, nationality and address on a hotel registration form. I can write short, simple notes and messages. I can write a very simple personal letter, for example thanking someone for something. I can write simple connected text on topics which are familiar or of personal interest. I can write personal letters describing experiences and impressions. I can write clear, detailed text on a wide range of subjects related to my interests. I can write an essay or report, passing on information or giving reasons in support of or against a particular point of view. I can write letters highlighting the personal significance of events and experiences. I can express myself in clear, wellstructured text, expressing points of view at some length. I can write about complex subjects in a letter, an essay or a report, underlining what I consider to be the salient issues. I can select a style appropriate to the reader in mind. I can write clear, smoothlyflowing text in an appropriate style. I can write complex letters, reports or articles which present a case with an effective logical structure which helps the recipient to notice and remember significant points. I can write summaries and reviews of professional or literary works.

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