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<pre>Array ( [var] => cut_url ) </pre> Resume for Muhammad K. for IT / Technical Support / Internet Services & Development in Karachi, Pakistan. Search More Resumes for IT / Technical Support on Resumark.com #61B2ABQZ4
 

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Resume for Muhammad K. for IT / Technical Support / Internet Services & Development in Karachi, Pakistan




Occupation: IT / Technical Support Industry: Internet Services & Development
Country: Pakistan City: Karachi
State: Sindh ZIP: 75300



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Muhammad Azam K.      

Contact mob. +, Res+

Add: C, Rays Corner, Block N, North Nazimabad, Karachi

Email: ,  

OBJECTIVE: 

To secure a position in network administration/engineering, computer system within a dynamic & growing organization, providing incentives for professional growth, utilization of my experience, qualification and technical skills. 
 

SUMMARY OF SKILLS: 

Maintaining the organization’s internal network of windows PCs and servers 

Basic Configuration and troubleshooting of Cisco Routers and Switches 

Configure and Administration of Terminal Server, DNS, DHCP and Print Server. 

Configure and Administration of MS ISA Server, I Mail, Mailer Daemon, FTP Server, IIS Server. 

MS Windows //XP/X Server/Workstation/ operating systems. 

Network Management Solar winds Network Monitoring software 

Good verbal and written communication skills with vendor and Pfizer Inc CIT members.  
 

TECHNICAL KNOWLEDGE : 

Window Server and Desktop installation and management

Routing Protocol like RIP, IGRP.EIGRP, OSPF

Managing Traffic with Access List

Virtual LANs

 
 
 
 

ACADEMIC QUALIFICATION: 

Bachelor of Commerce from Karachi University,  
 

TECHNICAL COURSES: 

Microsoft Certified Professional MCP Win Server Network Infr & Conf

Cisco Network Associates Course from CTTC Karachi.

WEB Designing From CTTC Karachi

DATA.NET From On Wire Technologies Institute Karachi 
 

EXPERIENCE   

Working as HP SITE LEAD Deputed at Pfizer Laboratories Pakistan through HP Pakistan on payroll of International Office Products PVT Ltd and report to HP Singapore office, before transition worked as a Data Center & Network Administrator from Nov, and Helpdesk Supervisor from Feb, in Pfizer Laboratories Ltd...   

Major Job Responsibilities are: 

File and Print Servers Administration

Strong followups with vendors, users and IT top management

Solving problem of users at remote locations in different cities through VPN

WAN Link Monitoring Hyderabad, Lahore, Multan, Islamabad, Peshawar

Troubleshoot LAN/WAN links problems with local vendor/HP/CIT Corporate Information Technology Pfizer Inc Singapore.

Installation, configuration and troubleshoot WinK, Win Servers.

Cable Management Rack, Patch Panel, Switches & Routers

Network & Servers hardware maintenance, Communication Tower Maintenance, follow EHS policies within Data Center environments. 

ILO/RIB, RAID level configuration in HP Proliant servers

HP Proliant DL, ML Server Support, IBM iSeries OS/ support

Daily Backup of Servers on SDLT loader Through BrightStor ARC Serve software

Successfully done Disaster and Recovery drill in IBM BC&RS

Review and Submit Corporate Policies & Procedures

Record management to follow ITIL Information Technology Infrastructure Library Incident Management, Change Management RFC and Configuration Management CMDB  

Dec – Jan

As a Network Support Engineer in Fascom System Karachi 

Major Job Responsibilities are: 

Assist Field Engineers in Installation & Configuration of   Proxy & Mail servers.

Configure & Maintain WAN links DXX, ISDN & BROADBAND pointtopoint & point to multipoint connections, Router Configuration / Troubleshooting.

Installation, Configuration, Administration & Troubleshooting of Mail Software like I mail, MDaemon

Installation, Configuration, Administration & Troubleshooting of Proxy software like MS ISA

Installation, troubleshooting of hardware devices likes CDROMs, Floppy Drives, Hard Drives, Modems, and Sound Cards & LAN Cards etc.

Provide Technical Support to Dedicated Dialup Customers on their premises to resolve their Internet sharing and mailing problems.

Provide Telephone Support to Dialup Customers assisting them to resolve their connection, browsing & email problems. 
 
 
 

PROJECTS: 

  • Assist Pfizer Corporate and Local CIT network in the following main projects in Pfizer Laboratories Pakistan
  •  
  • Metro Fiber Connectivity between Pfizer offices Karachi West Wharf to Karachi SITE
  • Fiber Connectivity between Karachi SITE to Islamabad offices
  • Pfizer Pakistan WAN link shifting from IPVN to MPLS
  • Fiber Connectivity between Karachi to Lahore & Multan offices
  •  
  • Assist Desktop Support during Desk Management Services DMS project implementation in Pfizer Pakistan.
  • Assist CIT Management for all infrastructure documentation and knowledge transfer during HP transition.
  • Supervise DMS Image Windows XP installation including all other required software like PTCL EVO device, GRAS Soft Token users assignment and configuration on Lenovo X laptops for a Sales Automation project.

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