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<pre>Array ( [var] => cut_url ) </pre> Resume for Jacqueline C. for Customer Support / Client Care / Legal Services in Perris, California. Search More Resumes for Customer Support / Client Care on Resumark.com #IB9PZ4C9D
 

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Resume for Jacqueline C. for Customer Support / Client Care / Legal Services in Perris, California




Occupation: Customer Support / Client Care Industry: Legal Services
Country: United States City: Perris
State: California ZIP: 92571



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Jacqueline C. Mt. Verdugo Lane Perris, Ca Objective: To Secure an Administrative position where office management experience, sound communication and diplomacy skills can be used to improve operations. Summary of Qualifications: * years of progressive customer service experience with Honda Motor Company * Resolved dealer and customer complaints * Administered, processed and paid claims for damaged vehicles * Produced statistical reports * Proficient with MS Word, Excel, Outlook, and Key by touch * Experienced in listing properties, negotiating contracts * Excellent ability to solve problems * Remarkable ability to communicate effectively, both orally and in writing * Deep ability to compile information and prepare reports * Immense ability to schedule appointments and maintain calendars * Excellent ability to make administrative/procedural decisions and judgments * Strong analytical skills, communication skills, team player and ability to work under pressure * As a Licensed Real Estate Agent I have working knowledge of Real Estate Rules and regulations and fair housing laws. Professional Experience July Present: Client Development Secretary, Darling Law Offices, Riverside, Ca * Handle all new/potential client calls * Follow up on all new/potential calls and contacts * Supervise the set up and readiness of all inside seminars * Arrange, schedule, and confirm all outside seminars * Schedule New Appointments * Handle all potential referrals from other professionals * Respond to request for information packets, and other literature * Follow up on all cancellations and no shows * Make reminder calls on all new appointments * Maintain Attorney Calendar * Greet Clients and visitors, handle their inquiries December July : Sales Coordinator, SDA Security, Riverside, Ca * Resolve customer&;s complaints * Schedule installations activities on a daily/weekly basis service/install * Process timesheets, and process billing service/install * Process Service Tickets * Assist in implementing the work order process * Prepare accurate and timely reports and other assigned activities to the appropriate person for submission to Operations Manager * Process Purchas Orders * Order Office Supplies * Data Entry * Review work orders and sales orders * Assist with Sales contract and assign leads * Supervise the administrative activities * Greet visitors and callers, handle their inquiries * Assist with on the job training for new office employees December November : Realtor: Tarbell Realtors, Moreno Valley, Ca * Assist homeowners and prospective buyers with the sale of property * Responsible for listing properties into MLS * Digitally photograph property and place ads * Schedule Open House * Schedule Office Caravan * Create high impact brochures * Submit Virtual tour * Collect purchase deposits, negotiate purchase and sales price with clents * Provide market analysis based on current market prices * Confer with title/escrow companies to meet specific closing dates * Counsel clients on financial literacy and budgeting * Assist clients with drafting hardship letter * Regular follow up communication with all past/present clients * Maintain and update comprehensive database and files May May : Senior Claims Analyst, American Honda Motor Co., Torrance, Ca * Resolved dealer complaints, day turnaround * Analyzed dealer warranty authorization requests * Verified and processed dealer transportation damage claims, claims daily * Researched and debited incorrect claims * Conducted research for district sales managers, insurance companies and other legal entities * Issued credit/replacements on damaged vehicles within hours * Authorized the destruction of heavily damaged vehicles * Authorized claim payment in excess of $. * Prepared monthly damage analysis reports * Trained and mentored new employees Education: Compton High School Cerritos College . GPA L.A. Southwest College . GPA Special Skills: MS Word, Excel, Symphony, Outlook, Data Entry, Typing References: Furnished upon request

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