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<pre>Array ( [var] => cut_url ) </pre> Resume for Stephanie D. for Customer Support / Client Care / Legal Services in Everett, Massachusetts. Search More Resumes for Customer Support / Client Care on Resumark.com #IU92ENYA7
 

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Resume for Stephanie D. for Customer Support / Client Care / Legal Services in Everett, Massachusetts




Occupation: Customer Support / Client Care Industry: Legal Services
Country: United States City: Everett
State: Massachusetts ZIP: 02149



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STEPHANIE D.
Autumn Street
Everett, MA
OBJECTIVE: To obtain a position which allows me to utilize my administrative skills
as well as my strong interpersonal skills.
SKILLS:
• Typing speed – WPM
• Programs Microsoft Word, Excel, Elite billing system, iManage,
Dictaphone, Microsoft Outlook, Interpersonal skills with client
contact, Customer Service
PROFESSIONAL
EXPERIENCE:
/ – / AETNA STUDENT HEALTH
Eligibility consultant – auditor
Cambridge, MA
• Made calls to insurance companies for various Universities that
Aetna carries
o Verified student status and eligibility
o Ensured student’s insurance meets school’s criteria
• Created Excel spreadsheets data entry, copied, pasted, and
alphabetized
• Reviewed Aetna’s benefit policy plans for each University
• Photocopied and organized students’ applications
• Entered referrals into system for covered students
/ – / LITTLER MENDELSON, P.C.
Boston, MA
Executive Assistant
• Maintained Partners’ calendars, emails, and contacts on Outlook
• Responsible for making travel arrangements
• Edits to documents in Word and Excel spreadsheets
• Answered telephones and spoke with clients daily
• Scheduled and set up meetings with clients
• Opened new client matter numbers
• Organized, created, and located files
• Processed Expense Reports and Check Requests
• Faxed, copied, and mailed correspondence
// MINTZ, LEVIN, COHN, FERRIS, GLOVSKY
AND POPEO, P.C.
Boston, MA
Legal Secretary – Trusts and Estates Department
• Witnessed document signings
• Filed trust documents into the filing system
• Created bible of signed documents and sent bible to client
• Booked appointments and set up preparations and conference rooms
for client meetings
• Greeted clients
• Drafted estate planning documents
• Made travel arrangements for attorneys
• Created labels with addresses in Word
• Occasionally helped out in Marketing Department putting together
pamphlets and putting them in a binder
• Mailed out marketing brochures
Trademark Department
• Answered telephones for the attorneys
• Filed applications
• Billed clients
• Organized and created files
• Faxed and copied correspondence
• Drafted letters and mailings
Corporate Department
• Created and edited legal documents
• Drafted various correspondence
• Maintained attorneys’ schedules
• Transcribed dictation using Dictaphone
• Arranged meetings and appointments
• Organized files
• Prepared closing binders
• Entered billing and time entry
EDUCATION:
/ / KATHARINE GIBBS SCHOOL
Boston, MA
Associates Degree in Applied Science with
Legal Specialization
• G.P.A. .

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