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plus years of parts manager experience. Including operations, supply
chain, purchasing, customer service, product support, inventory control,
warranty, parts return, logistics experience and knowledge of all aspects
of the Forklift / Compact / Heavy Construction / Arial, Boom Lift Equipment
business. From the parts counter side of a dealership to the manufacturer,
implementing six sigma practices & methodology. Experienced in databases, Excel,
Word, Outlook & PowerPoint. Self motivated, resourceful, innovative,
HAULOTTE USA , Kennesaw, GA
/ – /
~Arial / Boom Lift Company~
Start up company,
getting parts department off the ground. Setting up parts A,B,C codes,
min / max and setting up recommended stock lists. Setting up racking,
new locations, return area, warranty area, cycle count procedures, and
using six sigma practices. Managed parts distribution center for
the USA and Canada, servicing over + dealers. Held parts meetings
on how to suggestive sell on the phone, put together excel files for
quick look up of fast moving parts. Implemented internet order system
and online manuals, setting up logistics of parts pickup.
*Managed six parts and warehouse personnel.
SOUTHERN STATES TOYOTALIFT,
Jacksonville, FL / – /
~Toyota Forklift Dealer~
Corporate Parts Manager
Five branch company,
P & L responsibility.
Educated all parts personnel, setting up policy & procedures,
buying procedures for better pricing of parts. Held parts meetings on:
selling on the phone, what questions to ask to sell more parts, putting
together excel files for quick look up of fast moving parts. *Managed
six parts and warehouse personnel.
DOOSAN / DAEWOO HEAVY INDUSTRIES,
Suwanee, GA / – /
~Forklift, Skid Steer, Heavy Construction Equipment Manufacturer~
National Parts Manager
distribution center for the USA, Canada and South America, servicing
over + dealers. Directed parts technical support group and parts authorization
group. Provided training on new models through seminars and parts meetings.
Developed a user guide for dealers and employees. Implemented internet
order system, online parts books, policy procedure manual and quick
reference sheets. Assisted the purchasing division on stocking quantities,
back orders and new model stock items. Ran parts specials for increased
sales. Visits to Korea to influence the five depots in the world on
how to service their dealers better.
*Managed twenty eight parts and warehouse personnel.
LPM OF OKLAHOMA, Oklahoma City, OK
/ – /
parts department for a forklift dealer for LPM, Nissan Baker, White,
Big Red Taylor, Prime Mover & Champ forklifts. Provided administrative
support and training for parts crew. P & L responsibility.
Developed communication between sales, service and parts so we could
work as one unit. Rearranged parts department from front counter to
*Managed six parts and warehouse personal.