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<pre>Array ( [var] => cut_url ) </pre> Resume for Katherine P. for Manager / Supervisor / Team Leader in Park Ridge, Illinois. Search More Resumes for Manager / Supervisor / Team Leader on Resumark.com #GV3XQM1M1
 

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Resume for Katherine P. for Manager / Supervisor / Team Leader in Park Ridge, Illinois




Occupation: Manager / Supervisor / Team Leader Industry:
Country: United States City: Park Ridge
State: Illinois ZIP: 60068



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Katherine P.

.

Busse Hwy.

Park Ridge, IL

 

Profile 

I am a conscientious individual with strong attention to detail and excellent oral and written communication skills. I have proven leadership abilities, analytical skills, multitasking abilities and I am a very quick study.

Education 

Master of Arts, Industrial Organizational Psychology, Elmhurst College  Elmhurst, IL, Graduated May  

  • GPA: ./.
  • Graduate Award
  • Chosen to participate in the graduate program marketing campaign 
  • Bachelor of Arts, Psychology minor Sociology, Northeastern Illinois University   Chicago, IL, Graduated Aug

  • Graduated Summa Cum Laude GPA: ./.
  • Member of Alpha Chi Honor Society 
  • Work Experience 

    Manager, Operations Research, Halverson Group     Oak Park, IL, Oct – Present

  • Successfully manage a videoanalytic research lab, located in a client’s facility, including responsibility for workflow, training and productivity of research analysts; maintain data integrity of the lab’s work products
  • Frontline liaison to our largest client, a Fortune company; conduct weekly meetings to share progress against objectives
  • Assist in the creation of video analytic research designs and budgets
  • Partner with technology team members to ensure optimal functioning of video and audio equipment
  • Aggregate databases, conduct preliminary analyses, and assist in the development of results presentations
  • Lead and participate in field research by managing cuttingedge research technology, interviewing participants, and coaching researchers
  • Managed a $k project prototyping technologies; facilitated participating vendor relationships; designed and implemented a system data validation study; analyzed system data for reliability and accuracy
  • Extensive use of Microsoft Word, Excel including PivotTables, Access, and Powerpoint, SPSS and JMP statistical software
  • Adjunct Faculty, Elmhurst College       Elmhurst, IL, June – Present

  • Assist I/O Psychology graduate students write and revise their internship thesis papers
  • Oversee a review group which includes current graduate students
  • Facilitate the reading, reviewing, and rating of student papers using Google Docs technology
  • Aggregate data from all reviewers into feedback reports for students
  • Lead oneonone sessions with students to deliver feedback aimed to help them revise their papers and grow as writers
  • Intern, Elmhurst College Partners      Elmhurst, IL, Apr – Apr

  • Wrote test items for a job knowledge test and situational judgment test for a management level position
  • Participated in the construction, pilot administration and analysis of a survey of healthcare CEOs
  • Created proposal for a marketable leadership development center for healthcare systems
  • Order Management Specialist, Lawson Products, Inc.     Des Plaines, IL, Aug – Oct

  • Served as Continuous Improvement crossfunctional team leader, part of a project to improve department processes; specially selected for participation in Lean/Six Sigma greenbelt training
  • Operated within ISO guidelines and successfully passed UL audit of personal work processes
  • Prioritized and executed multiple order expediting duties e.g. contacted ~ vendors/day for order information, investigated order issues
  • Developed spreadsheets and documents for supervisor for a variety of purposes
  • Created and edited job descriptions for positions, including entrylevel roles, supervisors, directors, and general managers
  • Finance Clerk, Lawson Products, Inc.       Des Plaines, IL, Sep – Aug

  • Constructed productivity records and method of analyzing productivity for the Credit Card Dept of , recommended use to Finance Mgr
  • Wrote job specifications and procedures for short payment investigative tasks, and updated customerfacing documents for notifications
  • Recorded bank information for financial managers
  • Provided customer service via phone and email, processing over phone requests per day
  • Assistant Manager, Two Retail Stores Forth & Towne, Claire’s Boutique  Skokie/Niles, IL, –

  • Supervised sales floor and stockroom employees, acted as shift supervisor
  • Tracked sales information during each work shift and recorded daily figures
  • Trained new employees for customer service, cashier, and stockroom tasks and duties
  • Suggested and produced motivational sales contests for location of employees for store manager
  • Promoted to Assistant Manager position from lower level positions in both companies
  • Created weekly shift schedules, which included managerial positions

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