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<pre>Array ( [var] => cut_url ) </pre> Resume for Igor N. for Manager / Supervisor / Team Leader in Bratislava-mesto, Slovakia. Search More Resumes for Manager / Supervisor / Team Leader on Resumark.com #UI3YRKGVP
 

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Resume for Igor N. for Manager / Supervisor / Team Leader in Bratislava-mesto, Slovakia




Occupation: Manager / Supervisor / Team Leader Industry:
Country: Slovakia City: Bratislava-mesto
State: Bratislava ZIP: 85101



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Europass
Curriculum Vitae
Personal information
First names / Surnames Igor N.
Addresses ULICA LISZTA FERENCA , DUNAJSKç STREDA, ,
SLOVAKIA
Telephones Mobile: +
Email
Nationality Slovak
Date of birth ..
Gender Male
Desired employment / Occupational field
Work experience
IT/Management
Dates SEPTEMBER , – PRESENT
Occupation or position held WESTERN EUROPE LEVEL TECHNICAL SUPPORT MANAGER
Main activities and responsibilities Manage an advanced level technical team in WE EMAT
Europe, Africa, MiddleEast
Service Delivery management
Customer Service management
SLA Management
KPI metrics management
Manager in a Mature Market World Wide Services Leadership team for
Western Europe
Lead a team of highly skilled engineers
People management
Managing workload
Managing budget, planning
Managing the largest customer escalations UN
Managing World Wide transitions
Planning, organizing the team
Decision making
Achieving targets
Cooperating and coordinating with teams World Wide
Reporting to executive management VP – SVP level
Metrics, management meetings
Worldwide development meetings
Problem management
Project Management
Critical situation projects
Evaluate coworkers
Working with Peers
Understanding of customer needs.
Name and address of employer LENOVO SLOVAKIA S. R. O, BRATISLAVA ,SLOVAKIA
Type of business or sector Information Technology
Page / Curriculum vitae of
N. Igor
Dates
Occupation or position held
Name and address of employer
Type of business or sector
Dates
Occupation or position held
Name and address of employer
Type of business or sector
SEPTEMBER , – SEPTEMBER
WESTERN EUROPE LEVEL TEAM LEADER
Lead top level technical team in WE EMAT Europe, Africa, MiddleEast
Contact person for Development and Product Engineering for EMEA
Managing workload
Managing World wide transitions
Changing processes
Customer facing
Reporting to top management
Lead team meetings, metrics, management meetings
Working on the largest customer rollouts, providing solutions .
Trainings
Great product knowledge on the highest level.
The highest EMEA technical support for Thinkpad and Thinkcentre and TVT
Thinkvantage Technologies expert
Worldwide development meetings
Business trips to development centers USARaleigh , JapanYamato, ChinaShanghai
Onsite customer visits all over EMEA
Work to deadlines
Lss Green belt project management trained,
Lss Yellow belt project management trained
LENOVO SLOVAKIA S. R. O, BRATISLAVA ,SLOVAKIA
Information Technology
September , – August
Support Engineer, SAP Backup nd line
Support Trade customers on nd level of SAP Backup for Hewlett & Packard co.
data protection with HP Omniback
data protection with Legato
data protection for Unix systems
data protection for NT systems
investigate and dealing with incidents
stabilize customers environment
incident management
problem management
dealing with critical situations
support worlds leading customer environments Airbus, Tetra Pack, GM
Soitron a.s., Bratislava ,Slovakia
Information Technology
Page / Curriculum vitae of
N. Igor
EDUCATION AND TRAINING
Dates
Principal subjects/occupational skills covered
Name and type of organisation providing education and training
Level in national or international classification
Personal skills and competences
Mother tongues
Other languages Selfassessment European level * Slovak
English
German
Social skills and competences
Driving licence
Additional information
Page / Curriculum vitae of
N. Igor
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|BSC Management |
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|University of London – London School of Economics and Political Science |
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|Hungarian

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