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<pre>Array ( [var] => cut_url ) </pre> Resume for Angela P. for Manager / Supervisor / Team Leader in Florence, Kentucky. Search More Resumes for Manager / Supervisor / Team Leader on Resumark.com #WC6441PNJ
 

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Resume for Angela P. for Manager / Supervisor / Team Leader in Florence, Kentucky




Occupation: Manager / Supervisor / Team Leader Industry:
Country: United States City: Florence
State: Kentucky ZIP: 41042



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ANGELA M. P. Mt. Zion Road Apt. Florence, KY :: MANAGEMENT PROFILE Training :: Operations Oversight :: Work Flow Management :: Administration :: Human Resources Highly accomplished professional with diverse experience poised to obtain a management position with a stable company that will utilize my solid business and office background. Offer outstanding work flow management, administrative support, budget management and client service management. Exceptionally organized and disciplined; possess welldeveloped interpersonal skills and the ability to motivate and direct others in a supportive, cooperative team environment. Business administration expertise; coordinate with management, crossfunctional teams and vendors in the execution of daily tasks and functions. Generate and maintain records and reports, secure work flow management initiatives, and comply with all administrative policies and regulations. CORE COMPETINCIES * WORK FLOW MANAGEMENT * TIME & BEHAVIORAL MANAGEMENT * FINANCIAL BUDGETING & STRUCTURE * OPERATIONS MANAGEMENT * CROSSFUNCTIONAL TEAM COORDINATION * REPORTING &REPORT CREATIONS * POLICY & PROCEDURE ADMINISTRATION * MULTIPLE TEAM MANAGEMENT * CLIENT RELATIONS PROFESSIOANL EXPERIENCE STARWIND HOME INPROVEMENT, INC. Verona, KY General Manager Serve as the General Manager: managing all aspects and practices of the organization. Managing and coordinating work of the process managers, maintain budgets, expenses and cost control. Recruiting and training process managers to increase employee performance. Key Contributions: * Developed marketing strategies with sales managers to increase the company profits. * ENSURE THAT OPERATIONS RUN SMOOTHLY AND ACCORDING TO COMPANY POLICY. * Superior decisionmaking skills, problemsolving skills and conflictmanagement abilities that provides a smooth work environment. * Work with all levels of management and have superior training and delegation abilities that ensure constant growth and increased sales. * Build and maintain client relations for increased profit and long lasting client relationships. PITNEY BOWESRochester, NY Operations Manager Serve as the Operations Manager for client service centers; serving + employees in to center teams. One in Rochester, NY, one in New York City and four others within the Eastern region. Provide daily operations management/work flow management to six client service centers throughout the Eastern region. Coordinate with center employees, team leads and supervisors to ensure productivity, quality, and sales goals. Employ behavioral management; administrate policy and procedures, training, and conflict resolution. Maintaining weekly, monthly and quarterly reporting resulting in budget trimming and center efficiency. Key Contributions: * Spearheaded recruiting, training, coaching, and counseling of new and existing employees resulting in significant improvement in employee retention and sales. * Restructured center procedures resulting in increased profitability and improved crossfunctional team efficiency. * Develop, implement, and run new programs outside of departmental responsibilities. * Consistently recognized on both oral and written evaluations as "exceeding expectations" with relation to management ability, timeliness, organization, patients, and the ability to communicate effectively with employees, managerial staff, vendors, and clients. * Received special recognition from management as employee of the year, as a result of outstanding performance and the ability to function effectively in all environments and settings. CONCENTRIX CORP. Rochester, NY Business Development Manager Serve as the Business Development Manager ensuring increased sales, service metrics, and client cultivation. Responsible for the oversight of + employees within the business development team. Create an environment that increases profitability through the cultivation of new clients while maintaining current customer accounts. Manage pipeline. Manage and develop staff for top performance Key Contributions: * Forecast sales and services metrics for all programs. Create and maintain a productive team that exceeds metrics and goals set forth. * Reporting, office management, administrative support, customer service, sales * Build and maintain client relations for increased profit and long lasting client relationships. * Manage day to day operations of business development team. Maintain payroll, scheduling, department budget and training. * Act as a liaison with upper management, clients and vendors for an all around successful business development team. . REFERENCES AVAILABLE UPON REQUEST ANGELA P. :: Page EDUCATION AND CREDENTIALS Masters of Science in Business Management/ Human Resources :: Kaplan University Chicago, IL Bachelors of Science in Business Management :: Kaplan University Chicago, IL Associates of Science in Paralegal Studies :: Kaplan University Chicago, IL Professional Development Public Speaking, Meetings, and Seminars Employee Training and Development

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