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<pre>Array ( [var] => cut_url ) </pre> Resume for Makanur R. for Customer Support / Client Care / Manufacturing in Dhaka, Bangladesh. Search More Resumes for Customer Support / Client Care on #XE87N6WSW

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Resume for Makanur R. for Customer Support / Client Care / Manufacturing in Dhaka, Bangladesh

Occupation: Customer Support / Client Care Industry: Manufacturing
Country: Bangladesh City: Dhaka
State: Dhaka ZIP: 1207

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Md. Makanur R. Sales Specialist


Career objective:

Continually learn and grow. Make the most of the experience and expertise. Reach the height of professionalism. I have about ten years work experience in Sales, Planning & Administration. During this time I have developed skills on strategic thinking, time management, problem solving, sound judgment and negotiation, analytical, interpersonal communication, decision making and team building. Now I want to obtain a position in the field of Sales with a company where my managerial, Sales and Planning skills would be extremely relevant. 


Qualification Institution
MBA, Marketing, . out of Daffodil International University, Dhaka
M.S.S. Held in National University, Dhaka
B. A. National University, Dhaka
H.S.C. Science, Govt. Bangla College, Dhaka
S.S.C. Science, Alamdanga Pilot High School, Chuadanga

Professional Experience:

, December – present: Sr. Executive, CRM, OTOBI LIMITED, Dhaka, Bangladesh  

Key Responsibilities:

  • To set up new Dealers and give training to Dealers sales persons.
  • To deal with all Dealers complaints effectively and efficiently.
  • To visit Dealers to discuss service issues, plan schedule of customer care.
  • To work with Marketing and Sales Department to identify Major Dealers problem.
  • To coordinate with production to ensure timely delivery.
  • To collect order and take necessary actions accordingly.
  • To meetup the sales target and prepare the sales forecast accordingly.
  • To ensure fund of the dealers and prepare requisition.
  • To responsible for monitoring and distribution of product.
  • To communicate with all Dealers as well as respective departments.
  • To develop and implement sales administration.
  • Report to the RM and QA department for all Dealers complaints.
  • Extensive field visit all over the Bangladesh.
  • To negotiate with Dealers on various issues such as product claims, short delivery, wrong delivery.
  • , November – , August:  Sales, Planning & Administrative Executive, Fermold Pte. Ltd, Tuas Basin Close, Singapore 

    Key Responsibilities:

  • Product sales plan making and maintenance.
  • Daily, weekly, monthly sales report making and update.
  • Responsible to ensure the product delivery and update.
  • Project related all kinds of basic sales data update and maintenance.
  • All kinds of sales documents received and corresponding.
  • To incharge and coordinate all the sales administrative works and documentation.
  • Report to the Planning and Project Manager for all daily sales administrative.
  • Assisting the Planning Department on the monitoring and updating of sales progress and Report.

    , February , October:  Asst. Officer, Sales, National King Electrical Industries Ltd, / Dhakeswari Road, Polashi, Dhaka, Bangladesh. 

    Key Responsibilities:

  • To look after operational activities.
  • Buildingup excellent trade affinity with stakeholders.
  • Meetup the sales target and prepare the sales forecast accordingly.
  • Forecasting market demand, sales and target forecasting.
  • Analyzing Market Potentiality.
  • Developing and implementing sales administration.
  • Coordinating production house and distribution network.
  • Handling the customers’ grievances.


  • Bengali: Mother tongue

    English: Excellent 

    Countries Visited for Work: 

    India, Singapore, Malaysia, Indonesia 

    Additional Qualification: 

  • PGDPM, , . out of , Bangladesh Institute of Management BIM, Dhaka, Bangladesh.
  • Air Lines, Travel Agency & Tour Operation Course.
  • Able to prepare different types of Reporting, Corresponding and Presentation.
  • Excellent trainer for Field Supervisor/TSO on “ Field Force & Organizer”
  • General Member of BSHRM

    Training & Workshop Attend: 


  • “Team Building Exercise” by Mr. Tanim at Sreemangol under the organization named Windmill.
  • “Team Building Exercise” by Mr. Tanim at Cox’sbazar under the organization named Windmill

    Computer Literacy: 

  • MS Word, MS Excel, MS Power Point, MS Access.
  • Proficient in email and internet use.
  • Knowledge of photo imaging and desktop publishing including Photoshop and CorelDraw
  • Competent in all Microsoft Office packages.
  • ERP, SAP

    Personal Details: 

    Father’s Name  : Late Moslem Ali Mia

    Mother’s Name  : Mrs. Suraton Nesa

    Date of Birth  : October

    Marital Status  : Married

    Sex   : Male

    Religion  : Islam

    Nationality  : Bangladeshi

    National ID No  :

    Passport No.  : A

    Permanent Address : Vill. Babupara,

            P.S. & P.O. Alamdanga,

            Dist. Chuadanga, Bangladesh.

    Mailing Address : House rdt Floor, Road ,

      Shekhertek PC Culture Housing Society,

            Mohammadpur, Dhaka



    Reference will be available upon request, Please provide two week’s notice. 

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