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<pre>Array ( [var] => cut_url ) </pre> Resume for heather K. for Manager / Supervisor / Team Leader / Manufacturing in Hamilton, Canada. Search More Resumes for Manager / Supervisor / Team Leader on Resumark.com #B9DQK7GSP
 

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Resume for heather K. for Manager / Supervisor / Team Leader / Manufacturing in Hamilton, Canada




Occupation: Manager / Supervisor / Team Leader Industry: Manufacturing
Country: Canada City: Hamilton
State: Ontario ZIP: L8E6B7



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HEATHER K., B.Sc. DOHS
Napa Lane, Stoney Creek, ON LE B
Res: ¿ email:
An Operations & Risk Management Professional
with experience in:
Planning & Execution, Continuous Improvement, Staff Development, Health & Safety
and Customer Service
and a track record of:
|Team building and execution. |Process improvement & optimization |
|Effective budgetting and compliance |Creation of an injury free workplace |
|Relationship management |Continuous learning |
BUSINESS EXPERIENCE
SODEXO CANADA LTD. –
DIRECTOR, SAFETY & HEALTH –
Leads both the Health & Safety and Food Safety programs within Canada. Through a national team,
responsible for support, guidance and training across all market segments, supporting the cultural journey
to Zero Harm.
* Updated programs for workplace violence, hazard assessments, workplace inspections, accident
investigation, and joint H&S committees, providing simple and effective tools for operations managers.
* Revised the personal protective equipment program, achieving a reduction in cut injuries %.
* Achieved Certificates of Recognition for Nova Scotia, Alberta and British Columbia.
* Actively prepared Ontario operations managers for Workwell Audit, achieving an .% final score.
* Constructed specific risk improvement plans for High Loss sites, reducing recordable injuries by .%.
* Developed unitopening process to support operations’ managers and ensure legislative compliance.
* Delivered training and updates to District managers, unit managers and hourly staff.
* Liaison for thirdparty auditors, risk management personnel, external professional organizations and regulatory
groups for technical questions.
MANAGER HS&E –
Act as champion for Health, Safety and Environmental initiatives within the Integrated Facilities
Management IFM accounts. Provide leadership, guidance and expertise to fullservice sites across
Canada.
* Provided effective support to all HS&E issues through site visits, various audits, training and program
implementation.
* Creation of the national Health & Safety management platform and integration into Unit Operating protocols for
the IFM platform.
* Developed facilitiesbased policies and procedures regarding Health, Safety and the Environment.
* Ensure Unit compliance with various Canadian legislation, recognized best practices and Sodexo policies and
procedures through timely site visits and operating audits.
BENJAMIN MOORE & CO., LTD. –
OPERATIONS MANAGER –
Responsible for managing a multilocation operation in the consumer goods marketplace, including a Six
Sigma facility; procurement, planning and scheduling, production, quality control, logistics and distribution
across North America, maintenance, health & safety and environmental compliance.
Strategy & Execution
* Full P&L responsibility for site; construction of annual operating and capital budgets and monthly
analysis of variance to plan. Preparation of quarterly and longrange performance reports for
management review.
* Implemented daily execution review meetings to improve team communication and daily achievement of
production plan for distribution of product across NA Supply Chain.
* Designed and implemented Disaster Recovery / Business Continuity plan for Canadian production.
* Analyzed, assessed and updated production plans to successfully identify products with inconsistent forecasted
requirements, resulting in % improvement in overall fulfillment.
* Executed an energy reduction program which included a compressed air audit and lighting upgrades, to provide a
payback period of less than . years against intial captial investment.
Quality & Process Improvement
* Simplified and streamlined key process steps to improve process throughput by % on volume.
* Developed performance metrics for raw material vendors to identify specific areas for improvement
resulted in a % improvement of ontime deliveries and a % improvement in order accuracy.
* Increased inventory accuracy by % through the development of key processes and measurement
tools.
* Analyzed and Implemented changes to raw material storage strategies on bulk and semibulk requirements which
reduced / eliminated the use of disposable drums and improved onhand reliability of key raw materials by %.
Building / Developing Teams
* Implementation of active performance management system, including upgrades to hourly performance
appraisal program.
* Developed managers / leads by teaching effective interviewing strategies, functional staff development and the
proper use of constructive feedback for performance.
* Leveraged creative shift assignments which decreased direct labour costs by .% and improved overall
production efficiencies by %.
Health & Safety
* Developed local policies for Health & Safety fundamentals, including process startup, hazard
assessment, workplace inspections, lockout/tagout and PPE. Established clear expectations for shop
floor professionalism and teamwork.
* Lead a person management team through the implementation of a behavioralbased Health & Safety program.
Analyzed monthly indicators to assess the effectiveness of this program and implemented necessary changes to
achieve days without lost time.
* Managed all activities related to plant decommissioning, including production transfer, employee transition,
phase I environmental work and crossborder transfer of capital assets.
MARKET TRAINING SPECIALIST, CENTRAL REGION
Responsible for assessing Retail operations & develop improvement strategies for Merchandising,
Inventory Management, Expense Reduction, Accounts Receivable management, Customer Service,
Recruitment & Selection and long term Business Planning.
* Assisted retailers in developing local business plans to improve inventory turns & cost control;
designed storespecific marketing plans to fully leverage coop advertising programs and increase
profit margins.
* Performed merchandising assessments to improve / upgrade use of current space resulting in an increase of %
in sales of super Premium products.
* Designed and implemented a retailfocused, behavioralbased interview process, improving the quality of initial
hire and increased the retention rate of parttime store professionals.
* Introduced formal performance review process to retailer base, to allow for development of key retail
professionals, including store managers and Color & Design consultants, providing a solid foundation
for instore succession planning.
* Delivered Retail training modules to field personnel to support a strategic, competitive advantage to retailer
base in Central region.
* Worked with Market General Manager to structure and budget for yearly training requirements to
support increased total sales and overall profitability of retail operations.
TECHNICAL SERVICE AND PRODUCT DEVELOPMENT –
UNIROYAL CHEMICAL LTD. –
PRODUCT DEVELOPMENT CHEMIST AND CUSTOMER SUPPORT
Market Services Representative
Process Support Chemist
DEB CANADA INC. –
PRODUCT DEVELOPMENT CHEMIST
EDUCATION
Bachelor of Science, Chemistry – University of Waterloo
Diploma, Business Administration – Wilfrid Laurier University
Diploma in Occupational Health & Safety – McMaster University
PROFESSIONAL ASSOCIATIONS
Association of Chemical Profession of Ontario
International Facilities Management Association IFMA
Canadian Society of Safety Engineering CSSE
TRAINING

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