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Jutta H. | Larkspur Loop Bend, OR
| |QUALITY MANAGER
+ years’ success leading / administering QA operations within diverse manufacturing platforms
Reputable for establishing excellence in quality systems within global production environments, playing an
instrumental role in product performance and overall throughput. Expertly identify and target operational
areas in need of improvements, optimizing compliance with regulations, procedures, and standards. Skilled
in leading implementation of Six Sigma, ISO, and Total Quality Management TQM practices focused on
minimizing product defects. Provide team members with the training, support, tools, and guidance to
surpass objectives. Advanced communicator with all levels of staff, management, and clients in English
HIGHLIGHTS OF EXPERTISE
|System Testing / Inspections / Analysis |Environmental Management Systems |
|Field Services Operations |Process Improvement / Optimization |
|Process Auditing / Relations |Client Relations / Customer Service |
|Reporting Systems Optimization |Data Management Systems |
|Performance Tracking Systems Development | |
IDATECH LLC, Bend, Oregon
Promoted to drive quality management system operations manufacturing, sales / marketing, engineering,
supply chain, and field services for leading global producer of hydrogenbased fuelcell systems and fuel
QUALITY MANAGER / to Present
Orchestrate optimization and maintenance of ISO , quality management system encompassing
full product development lifecycle from design to manufacturing and delivery. Plan and coordinate
quality improvement projects to address customer needs. Generate annual quality objectives. Lead
and handle internal / external audits as well as related customer communications, root cause analysis,
and implementation of preventative processes. Deliver reports, presentations, proposals, and
recommendations to executives. Train and evaluate internal auditors in ISO :, maintenance
module utilization, corrective actions, and root cause analysis.
o Cut labor hours % with improvement of remote monitoring feature of installed systems.
o Currently in the process of enhancing quality and maintenance module of the organization’s
MRP / ERP system.
o Directed implementation of ISO environment management system within factory in
Mexico as well as Bend, Oregon headquarters. Certification is planned for /
o Facilitated rapid and smooth handling of potential product failures with development and
implementation of a database designed to record, track, and analyze field service events.
o Served an instrumental role in the quality servicing and retention of one of the
company’s key clients in the Latin America region by cultivating productive
o Chosen to coordinate efforts of an international field service team a threeyear
assignation comprised of specialists in Germany, Mexico, and the US.
o Achieved superior levels of commendations / awards from customers and leaders.
o Played a key role in the implementation of Epicor Maintenance Module and Supplier
IDATECH LLC, Bend, Oregon
Provided expert inspection / testing of products and prototype systems encompassing use of voltmeters,
chemical balance scales, and gas chromatographs among other instruments.
TEST TECHNICIAN / to /
Contributed to manufacturing and product development operations. Prepared and presented
comprehensive factory conformance / reliability test reports with a strong focus on ensuring quality
excellence. Modified / enhanced verification and longterm testing processes. Conducted electrical /
mechanical troubleshooting as well as supported D.O.E., quality assurance QA, statistical analysis,
product evaluation, and reliability analysis.
o Positively impacted corporate performance in the areas of testing, inspections, and evaluations
of finished goods / subassemblies with the introduction of processes / procedures improvements.
o Reduced reporting labor time by % with the automation of reliability / product testing reporting
utilizing Visual Basic database queries.
HONEYWELL INTERNATIONAL INC., Cupertino, California
Led team of international product testers focused on this global leader’s Pulp and Paper division,
specializing in the design / production of measurement and control systems for the paper industry.
SQA SENIOR CONTROL ENGINEER / to /
Managed creation of test strategies in compliance with functional requirements. Conducted integration
/ regression testing focused on software such as Data Historian SQL, GUI LabVIEW, .Net, Data
Links, and Operator Reports and Controls. Reported performance, communicated priorities, and
recommended solutions to issues.
o Delivered over $K worth of savings per product release with the implementation of process
changes that streamlined test reporting operations.
o Generated % defects improvements per system through expert testing / analysis.
o Completed + comprehensive test reports test items based on IEEE
o Achieved two successful product releases encompassing . million lines of code each.
Sr. Control Engineer / to / Honeywell International, Cupertino, CA
Application Control Engineer / to / Honeywell International, Phoenix, AZ
Sr. Application Engineer / to / Honeywell International, Neuwied, Germany
EDUCATION & CREDENTIALS
ASSOCIATE DEGREE IN PHYSICS
Rheinische Academy, Cologne, Germany
Professional Development: ASQ ISO : Implementation Training, ASQ ISO : Lead
Auditor Course, ASQ Day Reliability Training, Honeywell Six Sigma Green Belt Training /
Certification, Honeywell Six Sigma Black Belt Training
Technical Proficiencies: MS Office Word, Excel, PowerPoint, Outlook, MS Access, Epicor MRP / ERP
system, SQL / Access Queries, Visual Basic, Data Historian SQL, GUI LabVIEW, .Net, Data Links
Affiliations: American Society of Quality