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<pre>Array ( [var] => cut_url ) </pre> Resume for Veronique G. for Manager / Supervisor / Team Leader / Mining & Metals in Montreal, Canada. Search More Resumes for Manager / Supervisor / Team Leader on #TOGLBU9H5

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Resume for Veronique G. for Manager / Supervisor / Team Leader / Mining & Metals in Montreal, Canada

Occupation: Manager / Supervisor / Team Leader Industry: Mining & Metals
Country: Canada City: Montreal
State: Quebec ZIP: H3C 6S2

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Career Profile

Mrs G. has more than years of experience in training field. In her current position she is a part of the HRD Department as a HRD Support Services Superintendent for a new aluminum company. She is responsible for the needs identification, development and training delivery of all employees across the organization. She has also been involved in the SAP and MES Manufacturing Execution System training. 

She has been working for CGI since as a training specialist/team leader in the information systems area.  Much of her experience has been in the design and development of enduser documentation and training material for largescale SAP ERP implementations.   

In her experience she has been involved in the design and development of hybrid training solutions that include virtual classrooms and elearning modules.   

Ms G. is recognized for her versatility as well as her analytical, project management and communication skills.   

Maitrise en Economie

Université de Nice, France

Additional training
  • Leading for Improvement Lean,
  • PRINCE® Practitioner,
  • Course in « Design pédagogique pour la eformation en entreprise » at the graduate level, University of Laval, completed, fall
  • Course in « Design des interfaces en affaires électroniques » at the graduate level, University of Laval, completed, winter
  • SAP Bootcamp, functionality and configuration FI, CO, MM, SD, Omnilogic, completed,
  • Business Communication course, Concordia University, completed,
  • Course in Technical writing , Concordia University, completed,
  • Spanish Conversation Level , Concordia University, completed,
  • Course in Japanese Level , McGill University, completed,
  • Basic Editing Practices course, Concordia University, completed,












    Work Experience
    Sohar Aluminium

    Sohar, Sultanate of Oman

    HRD Support Services Superintendent
  • Provide support to the implementation of the Leading for Improvement Lean program in the organization.
  • As part of a corporate goal, actively participate in organizing, activities scheduling, and delivery of Reinduction project that consists in training all employees on HR policies across the organization. Project using the PRINCE® methodology. 
    Corporate goal = %, Achievement = %
  • Develop evaluation system for determining the training effectiveness
  • Develop a business case to propose an inhouse solution for Mobile equipment training and implement programs for the identified key mobile equipment
  • Manage training budget for all the organization Budget = million USD
  • Manage a team to deliver all training requirements Internal and External
  • As part of a corporate goal, actively participate in developing a competency framework and assessment tool in conjunction with the Services Departments: Manage consultant team, plan activities, and monitor project progress.  
    Corporate goal = %, Achievement = %
  • Define policies for Sponsorship and Graduate program
  • Develop a business case to propose an inhouse solution for English program
  • Actively participate in defining an Omanization plan
  • Analyze SAP/MES training needs required for each position across the company.
  • Define the SAP/MES training planning for identified employees across the company. The SAP modules implemented are FICO, MM, HR, and PM/PS.
  • Monthly produce the training status reports of projects under her responsibility to the training team and internal customers.
  • Evaluate compliance of pedagogical materials.
  • Organize, supervise and coach outsourced and internal SAP trainers, as well as outsourced resources used to design training material.
  • Participate to recruit outsourced SAP trainers.
  • Review deadlines of different activities for which she is responsible.
  • Link with outside service providers to ensure training and consulting services are maintained.
  • Determines the suitability and economy of inhouse training versus contract training.
  • Ensure that training data are entered in the system.
    CGI Inc.

    Montreal, Quebec

    Training Consultant
  • Design and develop training documentation for SAP FICO modules: Assets Management, AP Transactions and Closing, Logistics Invoice Verification, and Client Invoicing.
  • Design and develop training documentation for the account payable, customer management, G/L entry modules in EPICOR/SAP.
  • Design of an elearning module for time entry in EPICOR/SAP.
  • Design & develop an executive boot camp within the scope of a cultural change strategy implemented in an organization Training outline, PowerPoint presentation and activities, video presentation and elearning module using MS Producer.
  • Design a storyboard for elearning modules on processes related to SAP FI, CO, MM, SD.
  • Define an enduser training strategy for the PeopleSoft PCB module Project – Contract – Billing to identify the most appropriate training approach according the targeted audience and project constraints.
  • QA of the reference documentation to validate the accuracy of the procedures and to ensure that the writing standards and layout styles are respected.
  • Create templates used to develop procedures on PCB reports.
  • Define a process for the change request management that allows tracking of all changes coming from the business analysts and measuring their impact on the reference and training documentation.
  • Manage training activities for the CRM and PCB modules in PeopleSoft. The adopted approach was hybrid Classroom training,  virtual classroom via the Webex tool for CRM only, online training, online help using the PeopleBooks
    Clients: Bombardier, Raymond Chabot Grand Thornton, Hydro  Québec, ModusLink  
    Mentor / AGTI

    Montreal, Quebec

    Training Consultant
  • Design enduser reference documentation in the form of contextual help for SAP’s FICO module.
  • Organize, implement and animate more than virtual training sessions to review the main SAP transactions Finance covered in the inclass courses.
  • Deliver SAP training, FI module Assets Management, General Ledger, Finance Master Data, Vendor Invoices Management, Vendor Master Data, Vendor Payment Management, Allocations Management, Budget Annual Creation in SPL and CO.
  • Provide enduser posttraining support on all transactions shown during the training.
  • Translate and develop enduser training documentation French and English for SAP HR module
  • Design enduser training documentation for SAP FI module Account Payable, Allocation management, G/L account and Budget
  • Definition and entry of data required for the exercises in the training environment in the SAP training environment.
  • Curriculum definition by role for the finance courses
    Clients: Canadian International Development Agency CIDA, Domtar  
    PWC Consulting/IBM

    Montreal, Quebec

    Training consultant
  • Design templates for training documentation.
  • Develop enduser training documentation French and English for ERP systems SAP FI, CO, HR and PS modules / JD Edwards FA and JC modules.
  • Manage a QA team and coordinate the translation and QA of the French and English documentation.
  • Deliver Train The Trainer course for the following SAP modules: MM Procurement, Introduction Navigation, Introduction Business Warehouse, PS Network Implementation and Project Management.
  • Deliver Train The Trainer course to power users.
  • Maintain training documentation in EPSS.

    Montreal, Quebec

    Technical writer
  • Design user / training guides for a call centre management application
  • Design the curriculum for the different type of endusers
  • Define the document organization and created plans for development of new documentation
  • Interact with different user groups at different levels to define the contents of the documentation to be delivered and the standards
    Proxima Limited

    Montreal, Quebec

    Technical writer
  • Design user and training guides for a customer care service and billing management software
  • Design the curriculum for the different type of endusers
  • Design and edit templates for training and user’s guides
  • Supervise technical writers
  • Edit the training documentation developed by other technical writers
    Independent Consultant

    Montreal, Quebec

    Technical writer and trainer
  • Write and design several software training manuals published on the market word processors: Beginner, intermediate, and advanced levels
  • Deliver Train The Trainer seminars for trainers on WordPerfect . for Windows

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