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<pre>Array ( [var] => cut_url ) </pre> Resume for CONSOLATA W. for Administrative / Clerical / Support / Nonprofit in Nairobi South, Kenya. Search More Resumes for Administrative / Clerical / Support on Resumark.com #ODT88677C
 

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Resume for CONSOLATA W. for Administrative / Clerical / Support / Nonprofit in Nairobi South, Kenya




Occupation: Administrative / Clerical / Support Industry: Nonprofit
Country: Kenya City: Nairobi South
State: Nairobi Area ZIP: 254



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Consolata W.
P. O. Box – , Kikuyu; Cell: + /
Email:
To contribute to the achievement of organizational mission and goals by providing effective
and efficient administration, logistical, communication and operational support to senior
management & various department and teams, thereby optimizing their productivity, and
focus on core objectives and activity plans.
Demonstrated competence in the field of general administration with over
years in busy and demanding environments spanning both the private and the
voluntary sector;
Excellent communication, organization, and interpersonal skills and ability to
function as a focal point for internal communications as well as external outreach and
liaison;
Ability to multitask, prioritize and work to competing schedules and deadlines;
Demonstrable ability to establish and implement organisational procedures to
achieve set goals and targets;
Exposure to and ability to work in diverse multicultural and multisectoral
settings;
Ability, flexibility and willingness to work different organisational shifts and
schedules as workload and organisational needs demand;
Strong stakeholder support and ability to communicate and liaise with multiple
actors and stakeholders while maintaining focus on key deliverables;
Ability to work with discretion and judgment for senior management in a wide
variety of organisational settings;
Demonstrable ability to creatively solve problems and motivate team members.
Excellent Computer Skills in Outlook, Msword, Excel, PowerPoint and Access.
:
Bachelor of Education Major Commerce & Minor
Economics, University of Nairobi, Kenya
:
Certificate in Computer Operations Msoffice
suite
International Computer Driving License ICDL Kenya
:
Kenya Certificate of Secondary Education
Kambui Girls’ High School
ACADEMIC & PROFESSIONAL QUALIFICATIONS
KEY SKILLS, STRENGTHS & COMPETENCIES
CAREER OBJECTIVE & PURPOSE
Nov – Date: African Population and Health Research Centre APHRC
Position: Temporary Receptionist/ Administration Assistant
Key Responsibilities:
Handling and screening all incoming and outgoing calls to ensure smooth flow of
telephone & fax communication between the Centre and stakeholders.
Responding to queries related to the Centre in addition to managing information
materials for distribution.
Ensure letters received from the post office are distributed to staff members
efficiently.
In collaboration with various courier companies, make certain that all outgoing mail
is sent out the same day and maintain a record of the same.
Ensuring the reception area is kept clean and attractive; furniture is properly
arranged with current Centre brochures & daily newspapers on display.
Responsible for maintenance of office petty cash ensuring timely and proper
accounting and recording of the same.
Reconciliation of the monthly flight bookings, invoices and statements from the
travel agency.
Feb – Sept : Africa Centre for Open Governance AfriCOG
Position: Administration Officer
Key Responsibilities:
Effectively and efficiently providing for the smooth administrative functioning of AfriCOG, in the areas of:
. Office & Human Resource Administration
Provided administrative support to staff recruitment including ToR development, and
assessments, inductions and orientations, secure and confidential management of
all staff files and documentation.
Created, modified and managed all administration & personnel files in the office
Worked with the Finance & Administration Manager in preparation and updating of
staff and consultant contracts
Coordinated all office meetings and ensured proper records of the meetings were
kept and distributed to staff
Managed the office admin mail and & directed the mail to appropriate staff while
responding to general external enquiries.
Ensured office supplies were always available through procurement
. Programme Support
Ensured programme files were fully updated through close working relationship with
the relevant programme staff
Ensured office supplies and request for the programmes department are quickly
attended to and provided
Ensured timely correspondence between donors and programme staff through
reminders and follow ups
. Personal Assistance to the Executive Director.
Provided support to the Executive Director in ensuring regular and effective
communications with Board of Directors
Coordinated all logistics
for the Executive Director’s travel, meetings and
appointments
Managed and updated the directors diary and contacts database
Screened telephone calls and enquiries directed to the Executive Director and
handled them accordingly
Jan – Feb :
Multichoice Kenya
Position: Customer Service Representative
Key Responsibilities:
Provided customers with product and service information in addition to up selling products and
services.
Identified, researched, and resolved customer issues using the computer system and followedup
on customer inquires that were not immediately resolved.
Researched account billing issues and completed call logs and reports.
Recognized, documented and alerted the supervisor of trends in customer calls.
Received incoming calls to respond to customer requests & directed calls to appropriate staff.
WORK EXPERIENCE
Jun. – Nov.: Horizon Contact Centres
Position: Sales Agent
Key Responsibilities:
Made Outbound calls to prospective clients in UK United Kingdom, with the aim of selling and
promoting financial services Debt Management Services.
Provided potential customers with product and service information
Established and maintained potential client relationships
Identified and resolved client concerns
– Mar. :
Church Ecumenical Action in Sudan CEAS
Position: Administration Assistant / Liaison Officer
Key Responsibilities:
Contributed to the preparation of project reports and proposals by proof reading the documents
and making necessary adjustments.
Assisted in the preparation and typing of workplans, budgets, contracts in the required format.
Ensured proper documentation and filing of all office communications, reports and contracts.
Represented CEAS at programmes related meetings and partner forums taking minutes and
facilitating dissemination of the proceedings there from.
Made certain of timely correspondence between CEAS office and stakeholders, partners and
donors
Administrated staff benefits including health insurance, group life insurance and personal accident
cover.
Maintained annual leave schedules for both the national and regionally recruited staff members
Prepared, processed travel authorizations and travel claims for the various departments and
followed up on the same.
Coordinated all logistics for seminars, conferences and team meetings.
:
Discount Securities Ltd Nairobi
Position: Administrative Assistant
Duties & Responsibilities:
Facilitated clients in opening and operating their Central Depository System CDS Accounts

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