[var] => content
[type] => preview
[var] => cut_url
lonnie k. C. jr.
w. place Chicago, Illinois, Phone:
Heavy inbound phone experience, very fast paced work environment. Filing, appointment setting, answered inquiries about homeless services offered by REST homeless services agency. Multitasked in a variety of projects and assisted case managers, by contacting sister agencies and arranging appointments with clients for services offered by those agencies, routed calls to appropriate parties. Distributed mail and parcels to clients and staff. Inventoried office supplies, and checked off deliveries by vendors and donors.
residents for effective shelter transitions
Answered phone inquiries from public, clients, vendors and potential shelter clients. Received mail, filed mail and distributed mail to clients and staff. Used Microsoft Excel to log mail. Operated copier and other office equipment. Set up office each morning, and closed down all office equipment at days end.
Assisted in setting up conference room for client meetings, and staff meetings, greeted prospective job candidates and prepared them for interviews with appropriate parties. Was called upon to calm disruptive clients, and resolve conflicts that those clients might have had.
Assisted with initial training for new hires such as Earnfare workers,Illinois Department of Human Services, interns and helped familiarize new case managers with their clients, re: general office procedures and regulations.
Was called upon to document incident reports. Also kept logs for incoming deliveries UPS and Fedx, as well as donations from private citizens and organizations.
Maintained concise accurate records, as well as keeping a clean work area. Trained volunteers for duties as front desk backup while I was ill or on vacation.
RESIDENTS FOR EFFECTIVE SHELTER TRANSITIONS
ILLINOIS DEPARTMENT OF HUMAN SERVICES:
ELITE STAFFING SERVICES
Machine operatororder picker.
Picked orders from inventory, packaged them using Shanklin shrink wrap machine.
Operated and maintained machine daily
Set up work areas for employees for special projects.
A.B.P. /P.O.P DISPLAYS INC.
* Handled vendor and customer calls, trained and set up work areas for special projects
CONWAY MILLIKAN MARKET RESEARCH
CONDUCTED TELEPHONE INTERVIEWS WITH RESPONDENTS ABOUT VARIOUS CONSUMER PRODUCTS AND SERVICES
GRADUATE OF CHICAGO VOCATIONAL HIGH SCHOOL
ATTENDED ROBERT MORRIS COLLEGE