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<pre>Array ( [var] => cut_url ) </pre> Resume for lonnie C. for Customer Support / Client Care / Nonprofit in chicago, Illinois. Search More Resumes for Customer Support / Client Care on Resumark.com #QHXJPIHVW
 

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Resume for lonnie C. for Customer Support / Client Care / Nonprofit in chicago, Illinois




Occupation: Customer Support / Client Care Industry: Nonprofit
Country: United States City: chicago
State: Illinois ZIP: 60623



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lonnie k. C. jr. w. place Chicago, Illinois, Phone: RECEPTIONIST/CLIENT SERVICES Heavy inbound phone experience, very fast paced work environment. Filing, appointment setting, answered inquiries about homeless services offered by REST homeless services agency. Multitasked in a variety of projects and assisted case managers, by contacting sister agencies and arranging appointments with clients for services offered by those agencies, routed calls to appropriate parties. Distributed mail and parcels to clients and staff. Inventoried office supplies, and checked off deliveries by vendors and donors. Professional Experience residents for effective shelter transitions // Receptionist Answered phone inquiries from public, clients, vendors and potential shelter clients. Received mail, filed mail and distributed mail to clients and staff. Used Microsoft Excel to log mail. Operated copier and other office equipment. Set up office each morning, and closed down all office equipment at days end. Assisted in setting up conference room for client meetings, and staff meetings, greeted prospective job candidates and prepared them for interviews with appropriate parties. Was called upon to calm disruptive clients, and resolve conflicts that those clients might have had. Assisted with initial training for new hires such as Earnfare workers,Illinois Department of Human Services, interns and helped familiarize new case managers with their clients, re: general office procedures and regulations. Was called upon to document incident reports. Also kept logs for incoming deliveries UPS and Fedx, as well as donations from private citizens and organizations. Maintained concise accurate records, as well as keeping a clean work area. Trained volunteers for duties as front desk backup while I was ill or on vacation. RESIDENTS FOR EFFECTIVE SHELTER TRANSITIONS to ILLINOIS DEPARTMENT OF HUMAN SERVICES: Janitorial duties. ELITE STAFFING SERVICES to Machine operatororder picker. Picked orders from inventory, packaged them using Shanklin shrink wrap machine. Operated and maintained machine daily Set up work areas for employees for special projects. A.B.P. /P.O.P DISPLAYS INC. * Handled vendor and customer calls, trained and set up work areas for special projects CONWAY MILLIKAN MARKET RESEARCH CONDUCTED TELEPHONE INTERVIEWS WITH RESPONDENTS ABOUT VARIOUS CONSUMER PRODUCTS AND SERVICES EDUCATION GRADUATE OF CHICAGO VOCATIONAL HIGH SCHOOL ATTENDED ROBERT MORRIS COLLEGE

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