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<pre>Array ( [var] => cut_url ) </pre> Resume for DeOrsay F. for Customer Support / Client Care / Office Supplies & Equipment in Country Club Hills, Illinois. Search More Resumes for Customer Support / Client Care on Resumark.com #5XVVJK3SZ
 

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Resume for DeOrsay F. for Customer Support / Client Care / Office Supplies & Equipment in Country Club Hills, Illinois




Occupation: Customer Support / Client Care Industry: Office Supplies & Equipment
Country: United States City: Country Club Hills
State: Illinois ZIP: 60478



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DEORSAY F.  
Willow Court Country Club Hills, IL USA  

SUMMARY OF SKILLS   
Ability to operate and troubleshoot general office equipment e.g., copier, fax, scanner, etc.  
Considerable knowledge of business English, spelling and punctuation, customer service and office practices and procedures  
Considerable experience of preparation of invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, and/or presentation software.  
Typing: WPM, Data Entry: , KPH  
Knowledge of Adobe, Aliquest, MS Access, MS Excel, MS Live, MS OneNote, MS Outlook, MS PowerPoint, Oracle, PeopleSoft, Photoshop, Quickbooks, SAP, Windows

PROFESSIONAL EXPERIENCE 
Computer Resource Solutions, Chicago, IL / Present
Administrative Support/Receptionist Contractor
  • Greets, assists, and responds courteously to the immediate needs of visitors and callers
  • Updates and maintains the eAdvance Visitor PreRegistration module
  • Maintains conference room schedules and assist in the preparation of meetings, conferences and conference phone calls
  • Coordinates all catering orders for various meetings and special events
  • Records and coordinates all incoming and outgoing messangers
  • Redbox Automated Retail, Downers Grove, IL / /
    Inbound Call Center Representative Contractor
  • Answered inbound calls and responded to customers emails in a timely and appropriate manner
  • Researched billing issues and misapplied payments
  • Analyzed and demonstrated the best judgment in the disbursement of adjustments and credits
  • Increased the customer experience through upsell opportunities
  • Completed and submitted reports
  • Recognized, documented, and alerted the supervisor of trends in customer calls
  • Southwest Airlines , Cicero, IL / /
    Data Entry Specialist Seasonal
  • Prepared invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, and/or presentation software
  • Coordinated travel arrangements for executives
  • Ensured records were completed, accurate and uptodate
  • Processed customer service inquiries
  • Resolved problems related to transactions handled by the department
  • Prepared, and performed routine analysis and calculations of data for recurring internal reports.
  • Handled incoming and outgoing calls
  • Chicago State, Chicago, IL / /
    Administrative Clerk/Housing Officer
  • Coordinated and directed office services, such as records and budget preparation, personnel, and housekeeping, in order to aid executives.
  • Spearheaded the Residence Hall student and supporting staff recruitment processes
  • Performed daily data entry processing of incoming applications, contracts, and summer rental requests
  • Composed and distributed memos, letters, handbooks, reports, and maintained website
  • Processed incoming deposits and performed collection functions to students
  • Collaborated with Judicial Affairs and CSU Police Departments regarding evictions and suspensions
  • Supervised and coordinated all clerical functions as performed by other clerical staff, with full accountability for the results produced
  • EDUCATION     
    South Suburban College, South Holland, IL  
    In Progress in Bus. Admin/Paralegal Studies, . Grade Point Average   


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