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Lindblade Drive, Unit Los Angeles, Ca
Vibrant, organized and resultsfocused Executive Administrative Assistant/ Portfolio
Administrator with illustrious experience in delivering first class administrative support to management
teams in dynamic, fastpaced environments.
> Expertise in all facets of administration including front office and switchboard
management, client communications, diary and travel management, records management
> Strong knowledge of office policy and procedures, including development and
implementation of operational procedures to drive efficiencies and
productivity. Possess a BA in Business and a Certificate in Paralegal StudiesExtended
> Exceptional communication and interpersonal skills, effectively interacting with management,
staff, clients, vendors and key stakeholders from diverse backgrounds. Fluently read, speak and
write English & Kiswahili ; proficient in French and learning Portuguese.
> Advanced organizational, multitasking, timemanagement and workflow planning and
prioritization skills, able to balance a heavy workload to achieve % of deadlines.
> Highlevel computer literacy with fast, accurate keyboarding and data entry skills and
skilled in navigation and use of MS Officeword, excel, powerpoint,, ACT and Westlaw,
> Volunteer once or twice a month at the Women’s Shelter for abused women.
STONEBRIDGE CAPITAL MANAGEMENT, West Los Angeles, CA
Portfolio Administrator – Assistant Vice President / to /
Facilitated and processed various client or internal requests e.g., contributions, withdrawals, new accounts,
Reviewed and reconciled of accounts.
Inputted and verified portfolio pricing, corporate actions, income attribution,
Prepared client reporting packages monthly, quarterly and for client meetings
Coordinated directly with clients, their representatives, broker firms, custodians, etc.
Traded settlement, resolutions and payment arrangements
Assisted President and Portfolio Managers with cash management, scheduling, travel, etc.
Was willing and flexible to take on additional tasks as necessary.
Dealt with employee compliance and making sure that every employee was current in compliance
Promoted from Executive Assistant to Assistant Vice President Portfolio Administration in
NEXSPACE, West Los Angeles, CA
Executive Administrative Assistant, /Present
Deliver unparalleled administrative support to management team in a dynamic, fastpaced environment,
including highvolume switchboard, diary, international and domestic travel and accommodations,
incoming and outgoing mail, conference calls and meeting management. Assist with sales and marketing
activities including preparation of marketing kits and management of sales / marketing calls.
Manage office supplies and routine equipment maintenance, and perform bookkeeping functions
involving billing data entry, creating expense reports, and reconciling client charges.
Liaise with crossfunctional internal staff across all levels together with a diverse array of
customers, vendors and key stakeholders.
• Forged and nurture a positive teamwork culture amongst staff and optimize management’s
productivity by assertively and efficiently answering and screening telephone calls.
• Instrumental in securing a loyal clientele by administering ‘customer service excellence,’ including
effective follow through of concerns to achieve prompt preferred outcomes.
• Delivered first class solutions, including visually appealing,
errorfree documentation, while consistently remaining ahead of
schedule through effective workflow planning and prioritization.
• Developed and implemented operational procedures, and ensured % staff compliance
with company policies, maximizing consistencies and productivity in the workplace.
• Reputed for strong organizational and multitasking abilities, coupled
with an exceptionally patient, courteous and outgoing frontline
ICEOLOGY, West Los Angeles, CA
Research Assistant, //
Excelled in freelance role on projects with both MINI USA and Subaru of America, facilitating research
events across the United States to include primary contact with research participants before and after
events; assisting Moderator in conducting research exercises; liaising with clients to provide quality
customer support and providing quality consultation on event preparations and coordination.
MCMORROW SAVARESE, Brentwood, CA
Administrative Assistant, //
Managed front office while providing unmatched support to a senior management team, consistently
balancing a highvolume workload with changing priorities to achieve % of timeframes. Handled busy
switchboard including call screening, diary, meetings and appointments, travel and accommodation,
incoming and outgoing mail, office supplies, equipment maintenance and comprehensive filing system.
Prepared and reconciled a range of documentation including spreadsheets and reports, and conducted
marketing research via telephone and Internet.
EXTENDED STAY AMERICA, Culver City, CA
Night Front Desk Supervisor / Night Auditor, //
Managed team in dynamic front office environment, projecting a professional frontline to a domestic and
international clientele for company with + hotels across the US. Handled customer check in and outs,
and requests including special services and local knowledge, and balanced and audited room and tax
charges, cashier reports, and guest and house accounts.
Liaised with inter hotel departments to coordinate requests, convey pertinent information and address and
resolve accounting discrepancies and customer issues.
• Built and nurtured a positive rapport with crossfunctional team members, working
together to optimize customer satisfaction and achievement of shared team goals.
• Played a key role in delivering ‘service excellence’ to a diverse clientele, including prompt resolve
of issues and complaints to achieve a positive winwin outcome.
Previous experience as a Front Desk Agent with Pacifica Hotels: Holiday Inn Express, Marina Del Rey,
CA and Administrative Assistant / Receptionist for The Conduit Group, Los Angeles, CA
, delivering first class customer service and administrative support in dynamic settings.
EDUCATION AND ASSOCIATIONS
Bachelor of Arts, Major in Business,
ALLIANT UNIVERSITY FORMALLY UNITED STATES INTERNATIONAL UNIVERSITY– San Diego, CA
Corporate & Litigation Paralegal Studies ABA Certification,
CAL STATE LA – Los Angeles, CA
NALA Paralegal Association to
Word Excel Outlook PowerPoint Westlaw APL – Investing program