* Handled customer service operations for publication sales with external vendor and
provide direct customer service as required. Assisted in the development of customer
satisfaction surveys, reviews customer experience, and recommended process
* Prepared monthly sales reports.
* Responsible for all fulfillment activities with vendor, including preparing and monitoring
fulfillment and shipping budget lines for our publications.
* Handled the release of new publications, maintained inventory control, arranged for on
demand duplication of videos and disks, processed sole source and other legal documents.
* Provided support and customer service for all online bookstore activities, online journal,
* Worked with Authorize.net and Finance Office. Assisted the Senior Sales and Marketing
Manager with advertising for periodicals and book review mailings.
* Performed other duties and special projects as assigned.
* Uploaded publications to Google Partner, tracked activity, and monitored usage reports.
* Posted new publications to online bookstore, including text and graphics.
* Uploaded electronic publications to web area for sale and access via online subscriptions.
* Organized all aspects of exhibit planning including ordering booth space and all necessary
* Executive assistant: provided administrative support to the vice president including
arranging meetings, making travel arrangements, American Express bills, submitting
expense reports, check deposits, handle all incoming and outgoing mail, time sheets, and
maintaining confidential and administrative files.
VITAMINS PLAYWEAR / CELEBRITY INTERNATIONAL, INC.
Sales Coordinator/Executive Assistant:
* Prepared weekly sales data for President. Created and was responsible for weekly style
selling reports, highlighting best sellers and slow sellers.
* Conducted Styleout meetings with Design Dept. after every season to discuss
performance of current styles.
* Designed and organized company seasonal catalog and CD’s to be used by the buyers.
Prepared account reports and tracked their weekly sales.
* Prepared sold out style reports to be distributed to all Sale Representatives all over the
* Assisted the President and the Manager with special projects.
* Worked closely with account executives on different projects, assisted in organizing the
showroom for markets, followed up on orders, submitted orders for processing, sent
out/delivered samples to buyers, assisted sales executives in the appointments with buyers.
* Experienced with pivoting.