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<pre>Array ( [var] => cut_url ) </pre> Resume for Martha L. for Customer Support / Client Care / Other / Not Classified in agia fyla, Cyprus. Search More Resumes for Customer Support / Client Care on Resumark.com #5G7D2JQEB
 

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Resume for Martha L. for Customer Support / Client Care / Other / Not Classified in agia fyla, Cyprus




Occupation: Customer Support / Client Care Industry: Other / Not Classified
Country: Cyprus City: agia fyla
State: Limassol ZIP: 3117



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Martha L.
Permanent Address: Argostoliou , Lyki Lefkothea, Limassol, Cyprus
Telephone: Area Code
Email:
Date of Birth: ..
Nationality: Cypriot
EDUCATION:
October October University of Sheffield. MSc in Psychology and Counselling.
Result : Pass
• Independent Research Project The effect of social ties on cognitive decline in old age
• Analysis of how the presence of social ties decreases the decline speed of various areas of
cognition in year old individuals.
• Fully certified as an ecounsellor
• Direct experience of counselling through role as Coordinator of EHelp Website:
October October University of Essex, UK, MA in Psychoanalytic Studies. Result :
Pass
• Independent research on the criminal mind. –Psychoanalysis of the serial killer ‘tick.’ A
study of Ted Bundy. A Psychoanalytical evaluation of his motives to kill.
• Developed in the psychoanalytic though, psychoanalytic concepts and psychoanalytic
patient/client therapy.
Sept June : Westminster University London, BA Psychology and Criminology
Result : :
• Independent research project DNA Data banking Aimed to investigate whether the DNA
databank acts as a deterrence of crime or if it simply helps solve crime investigations.
• Quantitative and qualitative analysis of complex, varied information
• Developed Project Management skills
• Variety of courses taken including: Forensic Psychology, Business Psychology,
Introduction to Law, Woman Studies, Self and Society, Penology.
Sept June : American Academy Private School, Limassol, Cyprus
• June : Alevels: Art , Ethics and Philosophy , English Literature, AS History.
• June : GCSE’s: subjects at grades BC including English, Double Science and
Mathematics
• Apolyterion, Greek Ministry Awarding Body ./
WORK EXPERIENCE
September March Tadawul FX Online Forex BrokerCustomer support.
• Support clients
• Importing data of clients, daily transaction,
• Dealing with pending documents,
• Allocating support emails, and client leads.
• Dealing with potential clients and promoting the companies offers.
August September VSI Technical support BroCo Investments. Personal Broker
• Support clients with account opening
• Interpersonal communication with clients and guidance.
• Introducing new clients to company.
• Research on areas of companies beneficial interests.
February February Private Practise in the Limassol Wellness Clinic. Psychologist
Counsellor
• Registered as a member of the PanCyprian Society of Psychologists.
• See clients with different issues on a daily basis.
October May , Psychology Teacher at the American Academy Private School,
Limassol.
• Teach the Psychology As level syllabus for year students.
• Guide them through individual research of their own choice, dealing with Psychological
testing and gathering data to prove certain psychological concepts.
January February , Volunteer at the Old Hospital Limassol in “Anosi”
• Help keep individuals who are going through a drug detoxification program busy with
different group sessions which helps distract them from the situation there are in while
simultaneously helping them handle certain situations.
• Sessions include discussing techniques on how to identify certain feelings trapped within.
• Areas covered include: anger management, art therapy, drama therapy etc.
February October EHelp Counsellor for City Liberal Studies, Affiliated Institution of
the University of Sheffield, Greece, Thessaloniki.
• Greek CoCoordinator of EHelp online website.
• Responsible for the communication of the Greek letters from clients to peer advisors.
• Uploading of letters on website.
• Responded to various letters in request of counselling advice.
June Sep , Family Liaison Assistant to Mrs Kristiana Cleanthous. Legal Services
• Gained direct hands on experience in working with troubled families facing legal
separation/domestic tensions
• Dealt efficiently and professionally with the public when conducting facetoface
interviews and supervised consultations
• Retrieving information in a nonintimidating and neutral manner and assessing the long
term mental health drawbacks on conflicted family members
Oct Feb : PAS Prisoners Advice Service Volunteer
• Monitoring and maintaining correspondence from prisoners serving their sentence and on
probation
• Providing support to management on any ad hoc tasks and taking a diplomatic and
sensitive approach when giving out practical advice to prisoners regarding their
legal/personal issues
JuneSept : PSG Dynamic Systems Ltd Secretary for PC Trades and Imports
• Working quickly to a high level of accuracy, diary management and minute taking in
meetings, regularly updating the company’s database
• Maintaining polite professionalism, meeting and greeting clients
ADDITIONAL SKILLS
Besides my work in my field of studies, I have further worked within the sales field and client
support teams for online Forex companies thus have built on my communication skills and
interpersonal communication skills with potential clients.
My strengths lie within people communication, understanding, listening, teamwork and meeting
my challenges.
I can efficiently run computer packages regular user of Microsoft Word, Excel, and Outlook.
Languages Perfectly fluent in written and spoken English and Greek
References: Available on request

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