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<pre>Array ( [var] => cut_url ) </pre> Resume for Vernon J. for Customer Support / Client Care / Other / Not Classified in Lisbon, Portugal. Search More Resumes for Customer Support / Client Care on Resumark.com #DDUFNO1XW
 

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Resume for Vernon J. for Customer Support / Client Care / Other / Not Classified in Lisbon, Portugal




Occupation: Customer Support / Client Care Industry: Other / Not Classified
Country: Portugal City: Lisbon
State: Lisboa ZIP: 1050-192



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CURRICULUM VITAE PERSONAL INFORMATION Name VERNON WALTER J. Birth Date September Place of Birth Kimberley, South Africa Nationality ID Number South Africa Gender Passport No. PORTUGAL NIF. Portugal Social Sec. No. Residential Permit No. Male CONTACT INFORMATION * Address Avenida da Republica º Dto , Parede Portugal. Mobile Phone Home Phone email + + EDUCATION High School Education Grade Belgravia High School, Cape Town South Africa Courses completed through Tertiary institutions see below Present Work History Company Position Held Responsibilities PERSONAL SKILLS AND COMPETENCES PlurimarketingTelemarketing Marketing Directo SA Rua Alexandre Braga, B LISBOA, PORTUGAL Customer Service Representative May February Telephonic customer support in English for the BlackBerry Smartphones and PlayBook Tablet account to customers in the following countries CANADA, USA, UK, AUSTRALIA and SOUTH AFRICA. Technical skills and competences Project Management Stellenbosch Business School Employee Relations Tshwane University ITIL Foundation Examination Foster Melliar Finance & Budgets For Non Financial Staff IIR Training Management Development Programme GIBS Cobol Programming IBM. SA In possession of valid Code Drivers Licence Communication skills Excellent written and spoken English Entry Level written and spoken Portuguese Organisational skills and competences Manager : Technical Support to July SITA Duties : Manage all risks within the Data Centre environment Financial Management Manage service level agreements with service providers Manage service delivery as per service level agreements Coordinate all capacity and disaster recovery requirements Coordinate activities within the internal business units Manage a staff complement of members Data Base Administrators, Computer Operators, Data Capturers Manager : Data Centres to Central Computer Services / SITA Duties : Manage all risks within the Data Centre environment Financial Management Manage service level agreements with service providers Manage service delivery as per service level agreements Coordinate all capacity and disaster recovery requirements Manage a staff complement of members Computer Operators, Data Capturers Other skills and competences Change Champion DS Culture Change Project Award for living the value of Service Excellence DS Culture Change Project Plan. Leading Change Management team member within Western Cape. Ability to motivate reporting team members to achieve set goals. Good understanding of team dynamics. Contactable References Additional information Ms Mary Nathoo / Mr Charles Page + + Managed private company Formiga General Trading cc October December . The company is an Events Management agency with its main function as sourcing for public and private companies. Previous Work History Company Positions Held Company Positions Held De Beers Consolidated Mines Kleinsee, South Africa Computer Operations Supervisor Computer Operations Manager Cape Argus , Cape Town, South Africa Senior Computer Operator Operations Manager

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