Array
(
    [var] => cut_url
)
<pre>Array ( [var] => cut_url ) </pre> Resume for Ravinder K. for Customer Support / Client Care / Other / Not Classified in AUCKLAND, New Zealand. Search More Resumes for Customer Support / Client Care on Resumark.com #LJEDRZE7J
 

Search Resumes

Post Jobs
 


Job Seekers:
Post Your Resume


 

Resume for Ravinder K. for Customer Support / Client Care / Other / Not Classified in AUCKLAND, New Zealand




Occupation: Customer Support / Client Care Industry: Other / Not Classified
Country: New Zealand City: AUCKLAND
State: Auckland ZIP: 2025



View Complete Resume   Download Resume [
Array
(
    [name] => cut_url
)
PDF]
Share Share


< Back to search results Preview: For the complete resume and contact info please download it.

Array
(
    [var] => content
    [type] => preview
)
Array
(
    [var] => cut_url
)
Ravinder K.
, Station Rd Papatoetoe
Auckland –
Ph
Home –
CAREER OBJECTIVE
Customer Service, Sales, Collection or Administrator role with a growing organization.
Skills:
• Self motivated peak performing, effective problem solver who enjoys the challenge of
achieving goals and accomplishing objectives.
• Extensive knowledge of MsOffice MSWord, MSExcel, MSPowerPoint, and MS
Access, Windows /XP//, Windows NT ., MS DOS.
• Ability to learn quickly and apply knowledge effectively.
• Strong client and customer focus
• Strong communication, business and presentation skills.
• Multitasked and strong organizational skills
Ê
Professional Experience:
Iqor pvt. Ltd
Senior Executive June – Dec
Job Responsibilities:
• Taking outbound and inbound calls for collections for Credit cards and store cards
• Managing and updating customer & client.
• Responsible of Team performance in absence of Team Leader.
• Had been a mentor for new hires and initiated for the training.
• Responsible of new hire’s performance and give them feed back.
• Taking part time training sessions for new batches.
Ê
ÊAegis /Global Vantedge Gurgaon
Operation Executive/ Subject Matter Expert Jan – May
Job Responsibilities:
• Taking outbound and inbound calls for collections for Credit cards and store cards
• Achieved “Super Collector” title in the first months
• Taking escalated calls from juniors or new hires
• Managing and updating customer & client database
• Responsible of Team performance in absence of Team Leader
• Had been a mentor for new hires and initiated for the training
• Worked in different pilot processes and helped in deploying them successfully
Ê
Infocall solution Delhi
Telesales Executive May – Dec
Job Responsibilities:
• Taking outbound sales calls for US Customer for various products and services
• Sold credit cards for Citibank.
• Sold different memberships to existing credit card members.
• Sold Identity theft protection programs to existing card members
• Taking escalated calls for sales from juniors or new hires
• Had been a mentor for new hires and initiated for the training
• Ranked as Sales Man for consecutive months for highest sales on the floor
• Calling and interacting with customers and solving customer queries. .
• Acting as a primary interface for all customer service enquiries.
• Ensuring all unresolved faults, queries and complaints are passed onto the next level of
support.
• Fully adhering to the complaints and escalation system and procedures.
• Handling inquiries and reporting to Concerned Authorities.
• Updating customers with the latest information on a product or a service and assisting
them with their queries.
Ê
Educational Qualification:
• Pursuing Diploma in Business Studies level AWI College Auckland, New Zealand
• + from C.B.S.E. Delhi in Ê
• Graduate in Arts from University of Delhi
Computer Proficiency:
• Operating System: Excellent with Microsoft Windows , , , , Win XP, Media
Centre,
• Applications: Microsoft Word, PowerPoint, Excel, Outlook, Access.
Reference
Dr. Cecilia F Aquino PhD
Lecturer AWI College
Email –
Mobile
Ê

Cancel
Not Enough Credits
Sorry, but you don't have enough credits to download this resume.

Purchase more credits
Not Available
Sorry but this resume is not available for download. Please choose another!

Close
Confirm Download

Would you like to download  for 1 credit?

You have  credits left.

Yes No 

Don't ask me again
Confirm View Complete Resume

Would you like to view  for 1 credit?

You have  credits left.

Yes No 

Don't ask me again