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IDENTIFICATION Name: Date of Birth: Telephone: Email: Linkedin Profile: Alexandra Maria dos Santos R. January
EXPERIENCE Mar/May Marketing and Communication Consultant Banco Kwanza Invest Angola Internal communication; External Communication; Branding. Marketing Manager ESABE Vigilância, Sucursal em Portugal Project development on Marketing Management, Digital Marketing, Communication and support to the Comercial Strategy. Independent Marketing Consultant Project development on Marketing Management, Digital Marketing, Sports Marketing and Events. Associate Director Marketing department of Banco Finantia´s Group: Management of online communication with a focus on the practices of Search Engine Optimization and Online Reputation Management: · development and coordination of company websites; · design of Google Adwords and Adsense campaigns; Management of offline communication, in addition to online and mandatory publications; Development and coordination of events, particularly in the area of Private Banking; Development of ENewsletters and emarketing campaigns; Maintenance of the functions previously performed. Associate Director Marketing department of Sofinloc: Creating, implementing and managing the annual Loyalty Campaigns, according to the business development strategy BB; Selection, coordination and technical support of loyalty events to implement: · Travel incentives group, · Conferences, meetings, seminars; Creation, implementation and management of Tactical Campaigns to correct production punctually BB; Coordination of creative graphic material support to campaigns Outbound and Inbound: · Responsible for the liaison with Marketing and Advertising agencies; Coordination of market research, particularly as regards the policy of geographical expansion to implement and the information that would be made available, as a tool, to the network; Creation of new products, coordination of its implementation in the distribution channels network and accompanying commercial; Coordination of audits such as "Mystery Shopper" Quality Control; Control of corporate image: · Implementation of the strategy for institutional advertising;
Coordination of the procurement process of merchandising and distribution within the network. : Production Assistant Banco Finantia´s Corporate Finance Department: Coordination and preparation of reports, proposals and presentations to the evaluation projects and mergers in progress. National and international contacts. Administrative Assistant in the Trainmar Project/ Unctad Mozambique United Nations Project focused on Port and Maritime Training: Operational coordination of the various seminars; Preparation of supporting documentation and teaching aids used; Maintaining links with the set of local partners UNDP and the Delegation of the EU Angola and Mozambique, the Mozambique Railways and international project Port of Luanda, UNCTAD; Update, review, correction and translation of training manuals. During the last eight months antenna of the project in Mozambique. Administrative Assistant at Pavese Consultores, a Consulting firm Mozambique: Monitoring and overseeing the management of the business center of fish processing Prestige Consultants Ltd; Logistic and administrative coordination of two units of industrial fisheries operating locally, a semiindustrial fishing unit and a fish processing unit. Set´s Managing Partner Travel Agency Mozambique: Constitution of the firm; Functional organization of the company, including assembly of the structure, public relations and contracts with suppliers; Raising and maintaining of the customer base. Head of Sundown Travel Agency Travel Agency Mozambique: Constitution of the firm; Functional organization of the company, including assembly of the structure, public relations and contracts with suppliers; Raising and maintaining of the customer base. Executive Secretary of Sage Consulting firm Mozambique: Organization and monitoring of processes at the level of the General Direction, the Planning and Development Direction, Sitel´s General Direction, the Division of Investment and Management, knowledge at the level of incorporation of companies; National and international contacts.
EDUCATION /: Postgraduated in Investment and Internationalization Strategies by ISG Superior Institute of Management. /: Marketing Management graduation by IPAM The Portuguese Marketing School /: University frequency nd year of the Languages and Tourism Technician Course by ISLA the Superior Institute of Languages and Administration PROFESSIONAL QUALIFICATIONS : Workshop Innovative Marketing by InnovMark : Workshop Commercial Training by Ideias e Desafios Workshop The Art of Networking by Filipe Carrera : Seminar Social Media Marketing by Inesting : Course Drama Expression Techniques by Cecoa
Alexandra Maria dos Santos R. July/ /
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Seminar Marketing and Advertising Legislation by Global Estratégias Seminar Benchmarking by Global Estratégias Course Expressivity and Presentation Techniques by Citeforma Course Freehand MX by Citeforma Course Teams Motivation and Management by Citeforma Course Negotiation Techniques and Conflict Management by Citeforma Seminar Marketing ROI by IIR Seminar Advanced Protocol by Global Estratégias Seminar Meetings Conduction by Cidec/ Asfac Participation on the Ist Professional Conference on Direct Marketing by Global Estratégias Course Business Objects by Eurociber Course Marketing and Product Management by Citeforma Course Excel by Cap Gemini Course Training of trainers by IEFP Course PowerPoint by Geslógica Seminar Training Management by Trainmar Project Unctad Mozambique Seminar HACCP Methods for Quality Control by SEP Mozambique Course Airline Tickets and Fares by TAP Mozambique Course Tourism in Swaziland Swaziland Course Programming Operating Systems, Basic, Cobol, C, Dbase iii, Stage of Languages
· Solid knowledge of computer programs, in the user&;s perspective, with emphasis on EXCEL, WORD, POWERPOINT, PUBLISHER, ADOBE PHOTOSHOP and and willingness to WEB environment communication.
· FLUENT IN FOREIGN LANGUAGES: ENGLISH, FRENCH AND SPANISH.
· ASSOCIATED OF APPM PORTUGUESE ASSOCIATION OF MARKETING PROFESSIONALS.
· · · RICARDO LAMY GENERAL MANAGER AT CUSTOMER º, EMAIL: ; JORGE CANCELLA DE ABREU MANAGING PARTNER AT TEAMUP INTERNATIONAL TRAINING & CONSULTING, EMAIL: ; JOÃO MARINHO FALCÃO OWNER AT VINITUR, EMAIL: .
Alexandra Maria dos Santos R. July/