[var] => content
[type] => preview
[var] => cut_url
I am an excellent team player because I work well with others in both leadership and subordinate roles. I handle pressure well, and I work efficiently. I have good interpersonal skills and I complete my work with attention to detail. I am proficient with all Microsoft operating systems, technical support features, and programs such as Word, Excel and the Internet. I am applying for this position because I feel that I would do well in upholding the high standard that is expected of its employees. I am unbiased and fair, and I believe that I would be able to perform the work required without any type of supervision. I always have the need to strive harder and improve my skills to perfect my position and move up to the next level.
//// Red Cliffs Regional and Rehabilitation Saint George, UT
Certified Nurse&;s Aide
For years I worked on the Rehab hall my responsibilities included Meeting and greeting residents welcoming them to the facility making them feel at home and comfortable and at home for the optimal healing environment. My duties included but not limited to:
Performing and recording vital signs, moving patients, assisting with some medical procedures, feeding patients, and monitoring food and liquid input and output. As a CNA I am the eyes and ears of the nurse, which requires always having ability to act quickly and have strong knowledge of emergency procedures and be able to stay calm in stressful situations. Performing and recording various duties necessary to provide complete care within established standards, policies, and procedures. These may include giving complete and partial baths, positioning patients, giving enemas, making beds, ambulating, collecting specimens, and determining intake, output and mass. Assisting with admission, transferring, and/or discharge of patients by transporting, lifting and positioning patients while following necessary safety precautions. Contributing to the development of the patient plan of care. Observing patients on a day to day basis for any change in condition. Communicating patient care information to other health care team members, including changes noted, by verbal report and/or documentation of patient care provided according to policy and procedure guidelines. Reinforces selected patient teaching initiated by the Registered Nurse. Providing Emotional support to patients and their families. Assisting in the orientation of other staff. Assisting in maintaining patient and unit area in a clean orderly and in a safe manner. Effectively utilizes the translogic tube system, intercom system, and paging system to enhance communication. Assisting in sorting and retrieving equipment and supplies. Requiring excellent customer service by communicating effectively contributing to the partnership among fellow care givers, the patients and their families to be able provide safe and effective care for an optimal healing environment.
Iworks Technical Support // Saint George UT
Technical support representative. Answer incoming calls for server support across various products and services. Process incoming email requests. Troubleshoot and resolve issues. Project a professional and courteous image to our customers. Keep to date on latest product and service offerings, and continuously seek field related knowledge.
Albertsons Checker/Cashier / / Saint George UT
Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Greet customers entering establishments. Maintain clean and orderly checkout areas. Weigh items sold by weight to determine prices. Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners. Calculate total payments received during a time period, and reconcile this with total sales. Compute and record totals of transactions. Issue trading stamps, and redeem food stamps and coupons. Resolve customer complaints. Sell tickets and other items to customers. Keep periodic balance sheets of amounts and numbers of transactions. Bag, box, wrap, or giftwrap merchandise, and prepare packages for shipment. Sort, count, and wrap currency and coins. Process merchandise returns and exchanges. Answer customers&; questions, and provide information on procedures or policies. Pay company bills by cash, vouchers, or checks. Cash checks for customers. Request information or assistance using paging systems. Stock shelves, and mark prices on shelves and items. Compile and maintain nonmonetary reports and records. Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately. Post charges against guests&; or patients&; accounts. Offer customers carryout service at the completion of transactions
The Human Voice Kinko&;s Customer Relations // Provo, UT
Took incoming calls from Kinko&;s customers involving questions from anything about converting PDF files into KDF files, walking them step by step through the whole process, installing Kinko&;s software to removing and deleting it. Looking up information to their nearest Kinko&;s location. The biggest part of this job was taking complaints from current Kinko&;s customers if they had any type of problem at any Branch Location they had visited. This process included extreme attention to detail, ability to stay calm in a stressful situation, excellent customer service skills, the ability to follow through by communicating with the Branch Manager, if unable resolve the issue there I then would contact the District Manager for that certain Kinko&;s location in order to find the best resolution for each individual customer satisfaction. This also required a follow up call to the customer to insure their completely satisfied with the outcome, insuring their return to their nearest Kinko&;s location for service once again.
NestleProductionPrepweigher Trays and Lids. // Springville, UT
I worked on the production line as a prepweigher. Which basically included the placement of Lasagna noodles into Lasagna trays that were processed in hour. This took the ability to stand in one place consecutively for ten hours a day, four times a week. That was for the first months I then moved up in the company to opening boxes of trays and lids for the production line and the upkeep of supplying the line with of them in an hour and keeping them flowing so there was no time loss on the line. This required both physical and mathematical skills.
Pacific Bell Wireless Cell Phone Sales Rep. / / Burbank, CA
I took incoming calls for Pacific Bell Wireless customers looking to upgrade their service or phone. Signing up of new customers. This job required in depth knowledge of each specific cell phone and the calling plan assigned to the area they lived in. Excellent Customer Skills, Extreme attention to detail, As well as the patience to explain and listen to the needs of each individual customer.
* References available upon request.