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<pre>Array ( [var] => cut_url ) </pre> Resume for Jesus S. for Other in Austin, Texas. Search More Resumes for Other on Resumark.com #HG7L2RFE4
 

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Resume for Jesus S. for Other in Austin, Texas




Occupation: Other Industry:
Country: United States City: Austin
State: Texas ZIP: 78748



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Jesus S.
Rockland Drive Austin, TX ? ?
OBJECTIVE
To work in a challenging position that would assist in achieving growth, profits and
providing customer service through maximum use of my experience and
qualifications.
SUMMARY
• years sales and customer service experience
• Fluent in Spanish
• Reliable with a strong and dedicated work ethic
EXPERIENCE
TMobile USA, Inc. November August /March
Present
Retail Sales Lead
• Delegated tasks to a team of eight and established an their trust and
friendship
• Coached representatives for peak performance readiness
• Coordinated successful Retail Reach Out events
• Encouraged customer confidence by maintaining visual appearance of
the store customer interaction and engagement
• Developed strong customer relationships
• Encouraged crossteam collaboration and set the standard for
performance
JP Morgan Chase Bank September –
March
Personal Banker
• Acquire new consumer and business accounts
• Provide account maintenance and conflict resolutions
• Develop and implement strategies for crosssales
• Assist with banking administrative duties, including deposits and
withdrawals are made as well as account transfers
• Maintain regular communication with clients to ensure customer
satisfaction
AT&T Mobility
October
October
Retail Sales Consultant
• Accomplished company goals like rate plan mix, gross activations,
feature revenue and accessory revenue, which met at % and receipt
of Gold, Silver, and Bronze level recognition
• Earned Top Retail Sales Consultant in Austin and South Texas
• Acquired new accounts through outbound calling both warm and cold
• Accomplished % in crossselling from wireless into wireline
solutions home cable, phone, and internet
• Provided customer service for existing and potential customer regarding
inquiries in the process of purchasing products and services.
• Maintained proficiency in all areas of customer service including
billing, retention, and equipment issues and over the counter exchanges.
• Managed invoicing
• Ensured store appearance was clean and presentable at all times
• Assisted with inventory duties and stocked merchandise
Vanessa’s Boutique January
August
Sales Associate
• Developed strong rapport with customers to build customer loyalty
• Managed wire transfers through "AFEX" and "SIGUE" programs
• Maintained monthly sales quota
• Maintained consistent organization and cleanliness of store
EDUCATION
Bachelor of Arts with emphasis in Political Science and minor in Criminal
Justice
• Texas State University San Marcos, Texas
Degree of Associates in Arts
• McLennan Community College Waco, Texas
MEMBERSHIPS
• Hispanic Business Student Association, Fundraising Chair
o Led a team of volunteer members to raise funds for the
scholarship account
o Awarded HBSA Most Outstanding New Member of the Year,
Spring
o Awarded Mr. HBSA, Fall
o Recruited new members to help organization reach its highest
active membership
• Lambda Chi Alpha Fraternity
o Awarded Best New Associate Member, Spring
o Supervised a group of members for annual Bobcat Build
o Recruited and educated new members
o Supervised weekly study sessions for new members

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