Seeking a suitable position in an organization where discipline and high tech environment will
ensure fast career development and congenial atmosphere will enable to achieving unparallel
business skills and new ideas are inspiring to develop managerial qualities to take challenges
and Commitment to achieve result.
Present EmploymentTeamleader Sr. Executive customer Service.
Checkpoint Systems Bangladesh Ltd. Checkpoint Systems is a global leader in shrink management,
Checkpoint is global leader in security product RFID CHIP, Security Tag, and Alarm Tag of apparel
industry .in Bangladesh Checkpoint main business apparel labeling solutions. Company Location: Plot
& , Adamjee Export Processing Zone
A. Lead the customer service team and to develop and implement tools and techniques for increasing
customer satisfaction and support sales team with an aim to achieve corporate objectives.
B. Report to factory Manager and operation manager and overseas offices and various dept if
C. Identify customer need and fulfill those needs in an efficient way.
D. Visit retail office, buying office and factory on regular basis.
E. Work as a demand planner and Assist supply chain to in house all the raw material prior to getting
F. Nurture relationship with existing client and develop new client using reference.
G. Help Product development department to develop new product and assist sales team to get
approval from retail business office.
H. Attend on all sort of customer query, complain and get back with positive attitude.
I. Prepare weekly report win, loss and send it to respective manager and analyze market trend
local & global for business projection. Also analyze competitor strength & weakness and their
. Executive, Sales and customer service May – April
Braiform – Incorporating Braitrim & Plastiform, Part of Spotless Group, Australia, One of the retailer service
divisions of Spotless Group, Australia; is operating through direct offices worldwide. Main business of
the company – Supply of garments accessories for display & packaging for exclusive retail stores in
Europe & America Target, C&A, Peacock, H&M, Marks & Spencer, Matalan, Mervyns, Heatons, Wal
Mart, Primark etc are the names of few.
Company Location: Gulshan, Dhaka.