Resume for Nawal J. for Manager / Supervisor / Team Leader / Personal Care, Apparel, Fashion & Beauty in Jimeirah, United Arab Emirates
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Nawal G J.
Date of birth: December ,
Citizenship: USA , Middle Eastern decent
English, Fluent in Chaldean Aramaic, semi fluent in conversational Arabic
I have designed, developed, opened and operated mid to upscale Salons and Spa’s. I have administratively
directed spas with staff ranging from . I have implemented protocols and complete Salon/Spa
renovations with full accountability for all aspects of functional and operational success in high volume
Spas. I have been responsible for budgets of five hundred thousand to million annually. I have over
years of experience overseeing multiple locations. Responsible for increasing sales and reducing overhead
throughout my management career.
I have strong leadership qualities, excellent teamwork and communication skills, along with the
capabilities to multitask in a high paced facility. Experience in achieving business success through the
implementation of policies and procedures. Highly skilled in restructuring and maintaining a high level of
customer service through retraining existing staff or fresh recruitment. Excellent organization and planning
skills, firm yet approachable. My goal is to be part of an organization that offers me the opportunity to
utilize my expertise in order to achieve maximum results, along with the opportunity for growth.
Accountability for operational duties which involve Cash handling/banking, accounting, budgeting, P&L’s,
recruiting and terminating, accounts payables/receivables, balancing, inventory, ordering, sales and
marketing, employee supervision, payroll, human resources and customer service.
Nawal G J.
St. Regina High School Diploma
Oakland Community College Associates in Business
Adult Ed OCC, Royal Oak, MI Various Business Classes
Michigan College Of Beauty Nail Technician Certification
HFS Hospitality Hotel Training
Smart Tan Network Tanning Certification
Face Up Cosmetics CPCT– Micro Pigmentation
Nova Lash Institute Certified Eyelash Extensionist
July Sept Premier Salons International
Regional Director of Operations
Responsible for over million dollars of revenue per year, overseeing locations under the
Kiva Brand Name, leased Saks Fifth Avenue accounts, Stonewater Spa accounts, Macy’s and
Sears brand accounts. Responsible for a total of + employees, including Managers.
* Reduced total labor from % to % in less than months
* Reduced COGS from .% to .% in less than months
* Initiated, developed, prepared, then executed a complete refresh of an
existing region with a minimal operating budget.
* Average Retail to Service Percentage at %% for region
* Reduced Administrative payroll to remain consistent at % for region
* Created and Implemented highly successful incentive, reward, and service performance
based plans for technicians and front desk.
Kiva Day SpaPremier Salons International Chicago, IL
Spa Director of , sq ft Chicago destination spa. Responsible for daily operations,
cash handling, banking, payroll, hiring and terminating, guest service relations.
* Reduced overhead by % the first month of employment
* Reduced total labor cost from % to % within months
* Reduced administrative payroll from % to % within months
* Increased EBITA profit by % within months.
* Complete restructure and executing a fresh action plan and achieved maximum results
* After months, I was promoted to a corporate position in which I currently hold
title as Regional Director of Operations.
Spa Director BEAU’NAY INCHowell, MI
Nail Technician, Makeup Artist, CPCT, owner as well as full time operator of the
salon. Daily duties consist of servicing clientele, cash handling, banking, marketing,
payroll, hiring and terminating, customer relations, accounting, employee supervision
HAIR & COMPANY SALON & SPACincinnati, OH
Nail Technician, Makeup Artist, CPCT, owner as well as full time operator of the salon.
Purchased the salon in , completely renovated and added sq ft of spa service
including: massages and skin care. Directly managed a staff of with a total of treatment
* Increase revenue the first year by % through staff retraining and cost management
* In , Business produced times its original revenue in .
Hotel Director of Operations
ODYSSEY MANAGEMENT CO Dearborn, MI
Regional Director, responsible for over million dollars of Hotel revenue. Responsibilities
included: driving sales, marketing and supervision of employees. Oversaw multiple
locations that were owned by the company. Increased sales throughout the Metro Detroit area.
* Reduced the theft and budget costs by more than % within the first year.
* Maintained steady cash flow and operating profits of %
Hotel General Manager
VILLAGER LODGE HOTELRomulus, MI
Hotel Manager for unit Hotel. Responsibilities included: cash handling, banking,
customer relations, payroll, hiring and terminating, budgeting and supervision of
Personal References Available Upon Request
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