I decided to take on a second job whilst at university which would enable me to develop further
skills that I would benefit from after finishing my degree. I trained and worked as security staff two
nights a week in busy, highcapacity student venues. My role included organising and carrying
out front of house duties, setting up and clearing down venues, monitoring crowd control and
dealing with any codes observed. This job provided me with training in radio protocol, first aid
and Maybo enabling me to become confident when handling emergency situations in busy
environments. It has also developed my people skills, giving me knowledge on how to adapt
communication techniques when necessary e.g. when dealing with hostile or even violent
This job has given me confidence in working through the night while still maintaining a high
standard of observation. I have also drawn skills from my degree in order to advance my front of
house skills and interaction with customers in all situations.
Mount Road Veterinary Surgery,
‘Veterinary Nurse’s Assistant, Receptionist, Kennel Maid’
I initially took on this job as a weekend job, which then preceded progress further. I was asked to
continue working at this practice during the week when on holidays from college and later when
at home out of university term time. I also still complete cover shifts today.
Mount Road Surgery is an extremely busy small animal practice with thousands of clients. My
duties here included, being first point of contact for all telephone calls, cleaning, organising files,
xrays and medical samples. My main role was to take care of all inpatients, monitor them
throughout the day acknowledging any specific requirements needed. During my time here I also
became confident with the computer systems, learnt how to run blood tests and was able to
recall a vast amount of medical information to clients and callers.
Emergencies were common and experience enabled me to respond in a controlled manner,
remembering routines and thinking on my feet. Building good client relationships is another
important aspect that I have developed through working here. It was essential to acknowledge
histories and needs of patients in order to maintain the high professional yet personal standards
of the practice.