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<pre>Array ( [var] => cut_url ) </pre> Resume for Raj M. for Manager / Supervisor / Team Leader / Printing & Publishing in Bangalore City, India. Search More Resumes for Manager / Supervisor / Team Leader on #YTFDECIRB

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Resume for Raj M. for Manager / Supervisor / Team Leader / Printing & Publishing in Bangalore City, India

Occupation: Manager / Supervisor / Team Leader Industry: Printing & Publishing
Country: India City: Bangalore City
State: Karnataka ZIP: 560085

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J. Raj M.
No. , nd Floor, rd Cross, th Main, TBlock, Girinagar, Bangalore, India
Phone: +
Position in a professionally managed organization where my qualification, skill and experience would be
valued and my learning pursuits would be encouraged.
Key Expertise
• Six Sigma Green Belt Tools & Methods
• Production capacity & resource – planning
• Cost and effort estimation
• Statistical analysis like, project time estimation and budgeting
• Production and project management PMO
• Workflow/processflow designing
• Rampup of new projects & process reengineering
• Man management and team building
Professional Experience
Macmillan Publishing Solutions
Bangalore [May ‘ – Till Date . years]
Manager – Operations
• Creation of capacity report based on the skill level, experience of the individuals and complexity of
the project.
• Preparing monthly MIS Report covering the performance deliverables of the department
• Preparation of daily Level, weekly Level, monthly Zero Level – Sales Revenue Target and
yearly production plans.
• Production forecasting and preparation of the production plan for achieving the same.
• Analyzing and preparing the process and procedures with workflow.
• Checking productivity as a whole and also individual department.
• Reduction in overtime, absenteeism, attrition.
• Organizing daily production according to project priorities and/or Production Controllers
• Monitor the adherence of Production Plan and Execution of production in stipulated time frame/schedule.
• Organizing Launch Meetings for New Projects, planning and preparing production Charts.
• Improving customer service based on client feedback through the development of new systems
and procedures.
• Coordinating and conveying instructions coming from the client to the production team for design changes
and internal scheduling.
Customers Served: Journals
• Nature
• Palgrave
Aptara, Inc. TechBooks International [ISO :]
New Delhi – [Feb ‘ – Apr ‘ . years]
Assistant Manager – Planning Jan – Apr
• Review SLA and other Process related documents and procedures.
• Assume overall accountability for the operation and its performance.
• Conduct Team meetings, process review meetings and causal analysis along with the Team Leads
for any process deficiencies.
• Monitor and Report the Process level quantifiable goals.
• Ensure customer satisfaction by meeting the agreed SLAs.
• Coordinate with HR dept. for recruitment and training.
• Liaison with client’s representative.
• Ensure Process is executed as per QMS and is executed profitably.
• Resolve process related problems and issues.
• Ensure a copy of contract or goahead giving the details of understanding with the Client is
• Identify and Plan for the management of risks in advance with the team leads.
• Ensure collection of Metrics data as planned and analyze for effective usage during the course of
• Provide process induction to all Team Members.
• Manage and facilitate communication related to the process with the Client.
• Participate in reviews and audits.
• Review Causal Analysis Report.
• Plan for corrective/preventive action, based on the causal analysis.
• Ensure implementation of the corrective/preventive action identified.
• Arrange for additional training if requisite skills are not available.
• Manage expectations of the Team Members and client.
• Implementing QMT, Scheduler metrics, and mail communication with customer.
• Trouble shooting in Technical aspect.
• Analyzing Projects and finding the solution for the existing problem.
• Creating the process and procedure manual.
Group Leader – PPC Jan – Dec
• Scheduling and meeting deadlines SLA.
• Preparing daytoday schedules, interacting with members of the production team and contributing
opinions and solutions to inhouse problems.
• Quality Control and Verification.
• Analyzing of Production Trend/Progress, Productivity and submitting Reports to Top Level
• Analyze and report on project cost and effort overrun.
• Project time estimation and budgeting.
• Customer contact with respect of service and, new business opportunities.
Executive – PPC Feb – Dec
• Handling of New Projects for Digital Data Conversion and Conversion of STM Journals and Books of
Worlds Leading Publishers.
• Having the main responsibility of Project Analyzing, Planning & Scheduling.
• Coordinating between Sample Team and Production, to make sure all the Knowledge & Technology got
transferred to Production properly.
• Controlling production and preparing the Process/Workflow.
• Creating Time Estimation and Organizing Launch Meetings for New Incoming Projects.
• Sending preliminary queries with regard to projects to client before moving to the production Team.
Customers Served: Data Conversion
• John Wiley & Sons
• Blackwell
• Cambridge University Press
• Elsevier Science
• Received Best Individual Award for the year .
• Launched Planning Department along with Jr. Executives and taken it into the strength of
members’ team.
• Created MANAGEMENT INFORMATION SYSTEMS MISDB with the help of Software
Development Team.
• Conducted INTERNAL AUDITS for ISO : certification and Successfully Completed the
Vetri Software India Ltd. A Lason Company [ISO & ]
Chennai – [Dec ‘ – Jan ’ . years]
Sr. Rampup Executive
• Study, Analyze & Develop the given project based on the Conversion Instructions that were sent
by the Client for conversion of the project.
• Simplify the Instructions and prepare Instruction Manual for the subordinates to understand the Instructions
• Train the subordinates as well as assist them during the development of the Project.
• PreAnalysis on the Material sent for conversion. Look for any mismatch with respect to Instructions
provided by the Client.
• Send Requirements for any software tools development, in case if anything can be automated to increases the
rate of production.
• Send Clarifications if in case of any discrepancies arising with the material to be converted and the given
• Look for the daily Internal Quality Report and identify the need for Training to the Team or Member. And
refresh him for the Project of specific occurrences. In case look for those areas rejected by the Quality Team
can be atomized.
• Design Process ReEngineering for ongoing projects so that the manual interpretation of the Operator is less
and only except those areas where they should be manual.
• Successfully Rampup the Airborne Express Forms Entry Project and inducted into
Production, currently more then people are working on this project.
• Received Best Performance Award for good Communication and Coordination between Vendor
& Production.
• Received company’s PAC Perfect Attendance Club award two years in a row.
Educational Qualification
M.B.A I.T. from TASMAC, Pune [Pursuing]
M.A. Public Admin from Annamallai University []
B.A. Economics from Madras University []
Technical Qualification
Six Sigma Green Belt ISI Indian Statistical Institute from Bangalore
PGDCS SSI Ltd. from Chennai
IGNOU from New Delhi
Software Proficiency

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