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<pre>Array ( [var] => cut_url ) </pre> Resume for Scott M. for Executive Manager / Professional & Consulting Services in Las Vegas, Nevada. Search More Resumes for Executive Manager on Resumark.com #Q9Y15YCS6
 

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Resume for Scott M. for Executive Manager / Professional & Consulting Services in Las Vegas, Nevada




Occupation: Executive Manager Industry: Professional & Consulting Services
Country: United States City: Las Vegas
State: Nevada ZIP: 89123



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~ Executive Management ~

Known as a highly effective leader with a career history of proven expertise in directing individuals and groups to achieve maximum potential and achieve common goal. Possess exceptional management style, strategic planning, and operations management skills. Highly adept at defining goals and objectives to effectively plan, organize, and successfully execute specific projects aimed at producing bottomline results for the company. Solid ability to establish and foster positive and harmonious working relationships with all contacts within line of work.  

Selected Accomplishments  
 
 
  • Successfully generated a significant improvement in market share for Software in Asia Pacific by % and increased sales by $ million
  • Administered multimillion dollar annual budget and rendered primary direction to personnel across the US, Canada, Australia, Italy,  Japan, and China
  • Orchestrated, developed, and launched new organization with the responsibilities  to support development efforts, promoting nextgeneration advanced technology products to selected customers prior to general availability
  • Managed and maintained % employee retention rate for three years against the average % of a company’s service organization
  • Demonstrated skills in managing customer demands through consistent communication while ensuring adherence to compliance requirements
  • Collaborated with numerous organizations to achieve continuous growth within competitive and constantly changing environments
  • Established key client relationships to increase market share and drive substantial revenue growth while promoting nextgeneration advanced technology products
  • Computer skills includes MS Office suite Word, Excel, Powerpoint, Visio, Lotus notes, Windows XP, / Server, Vista and Windows, Unix AIX, SUN, HP and Linux Red Hat, Ubuntu
  •  
    Professional Experience  
     
     

    Vanguard Integrity Professionals, Inc. ▪ Las Vegas, NV

    Director, Enterprise Security Consulting Professional Services Present
  • Utilize strong leadership skills in overseeing security consultants responsible for RACF security assessments and remediation, security server conversion, and migration services
  • Coordinate hiring functions to ensure employment of high quality applicants; manage various functional areas encompassing sales, marketing, training, and development
  • Enhance teamwork and overall work performance efficiency through performance planning and semiannual /annual reviews
  • Provide P&L management including new pipeline generation; identify and capitalize on new SW sales opportunities through services
  •  

    Tivoli Software ▪ RTP, NC

    Program Director, SWAT WW Solutions

    Advance Technology Delivery Organization

  • Provided primary leadership in overseeing consultants for WW presales customer solutions within the geographic areas of Asia Pacific, Europe, and the Americas
  • Prepared proof of concept and technology demos along with executive and technical presentations; proactively involved and assisted with postsales deployment
  • Administered more than $. million annual budget for consultants based in US, EMEA, Canada, and AP; ensured achievement of organization’s quarterly revenue targets
  • Played a pivotal role in presenting IBM Tivoli's deployment methodology to prospective customers; work closely with customers and educate them on critical success factors for solution implementations
  • Coordinated programs to enhance partners’ efficiency in providing IBM Tivoli services; maintained effective working relationships between professional services, technical support, sales, marketing, and engineering
  • Involved in a team that was recognized as leading SMEs in the area of EE monitoring and appointed to handle “critsit” issues reported by customers
  • Led the development and implementation of EE solution deployment of IBM Tivoli Monitoring solution to Citigroup’s major datacenters such as New York, Singapore, and Japan
  • Monitored and ensured achievement of project objectives and collaborated with the development team in performing “quick fixes”
  • Spearheaded the solution team in the design and implementation of largescale IBM Tivoli monitoring solution for Bank of America
  • Oversaw all aspects of recovery project for the U.S. Army; coordinated specific base locations with migration efforts from IBM Tivoli Monitoring .x to IBM Tivoli Monitoring .
  • Directed the implementation of monitoring solution for Nokia’s data centers located in Finland, Dallas, and in the United Kingdom
  • Provided primary direction to consultants and assisted with evaluation, planning, and project implementation for AT&T
  •  

    Tivoli Software ▪ RTP, NC

    Team Lead, Proactive Customer Solutions / Product Introduction
  • Developed costeffective solutions and provided development support to ensure utmost client satisfaction
  • Cultivated positive relationships with customers that generated $ million in additional sales revenue
  •  

    Tivoli Software ▪ Tokyo, Japan

    Manager Customer Validation Asia Pacific
  • Oversaw all aspects of Integration Verification Test IVT, Functional Verification Test FVT, and Globalization Verification Test GVT laboratories in Japan, Korea, Taiwan, Australia, and China
  • Formulated and deployed performance matrix used to rate AP test teams; conducted semiannual / annual reviews of direct reports while ensuring accuracy of reports and final approver for all yearend performance reviews
  • Administered more than $ million annual budget through Inter Company Agreement ICA for laboratory resources assigned to test functions and yearend budget planning sessions for the upcoming year
  • Coordinated the development of “living” project plans for each product in test cycle in the AP laboratories on average of five to eight products annually
  • Directed the successful deployment of IBM Tivoli Monitoring migration from Distributed Monitoring . to ITM . for Sony Japan to monitor , servers
  • Implemented monitoring solution for Fujitsu Japan through local laboratory resources and development resources from the United States
  • Led efforts in support of product betas and new product offerings across Asia Pacific; appointed laboratory advocates to customers participating in the beta program to ensure successful completion during the evaluation
  • Dramatically reduced open customer reported defects and increased customer satisfaction; organized mentor program in collaboration with senior American and Japanese support representatives
  •  
    Education  
     
     

    Bachelor of Science in Computer Information Systems ▪ Graduated magna cum laude

    Shaw University ▪ Raleigh, NC ▪  

    Professional Training  
     
     

    ITIL Foundation Certification Defense Industry Initiation Basic Blue for Managers


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