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Role/Function : Senior Project Leader
Languages : English,
Telephone: : + or
Senior project manager with
years experience in Project and Program management.
Banking ABNAMRO, BNP Paribas
– FORTIS and financial experience Visa, MasterCard.
Worked according to MSP, Prince
and ITIL principles.
Excellent communication, negotiation
and stakeholder management skills.
Ability to work under pressure,
without losing sight of budget, quality, milestones and scope.
Performed needs analysis and
designed training requirements
Effective communicator &
leader with strong analytical, problem solving & organizational
Skilled in conducting business
in multinational and multicultural environments and managing and coaching
If you want to discuss
this candidate please contact:
University of Maryland
MS Project, BPO, PMI,
PRINCE , PMBOK, Matrix, Clarity, Sharepoint, ITIL.V&, ERP,
PPM, CMDB,CMMI, ITSM, OWB, PMO, HPSD, Visio
MSOffice, PLANVIEW, WATERFAL,
Trillium, MSoperating system, ORACLE, UNIX, Ethernet, VLAN
BNP Paribas Fortis
Nov. – Mar.
Sr. Project Manager PMO
In merger of Fortis bank with PNB Paribas
I performed a number of relevant tasks
Reviewed PMO organization
and designed groupwide training on PMO processes ITIL based.
Managed stakeholder communications
and reporting such as update meetings for project board
Performed Analysis on various
segments of Global Business group in preparation for Project bid
Manage regular reporting to
Project Board and participate on Change Board
VISIONPHONE INTERNATIONAL LIMITED
Coordinate Restructuring Project
Implemented ITIL Incident
Management project delivering on time and within budget
Dealt with Risks Management
and improved stakeholder communication thereby achieving increased benefits
of commercial project objectives.
Coaching and training of Project
Managers to gain and enable project sustainability
Report to Board on progress
TSYS Card Data processor for acquiring
Oct. – Feb.
Visa, MC, Interpay
SR. Project Manager BAU
Managed escalation issues
and risks using improved escalation procedures
Performed role as SPOC for
clients Equens PaySquare and communication with the client
Managed BAU processes and
system upgrades and mentoring global development team performing upgrades
on MS ops system.
Managed Stakeholder communications
during software testing
Successfully implemented IT
Service desk application ITILITSM at customer Business PCI compliant.
Responsible for managing multiple
full life cycle projects and the coaching of PM’s
Produce reports on precalculated
Manage testing schedules and
coordinate testing between York, Cyprus and Utrecht
Discuss data transmission
delays with Equens/Paysquare
Chair meeting wit regards
to connectivity design
Merchant statements delivery
Attend to Firewall configuration
DGIT IT dept for email, PDA’s,
Sr. Project Manager
Audited ITIL Processes. Proposed
improvements to various processes to meet clients ITIL standards
Implemented ITILV Service
desk and SLA/SLO compliance process
Reviewed compliancy issues
and analyzed processes for disaster recovery
Lead team on implementation
of PMO and upgraded Incident Management procedures.
Chaired meetings with development
team leaders and members
Submitted new ITSM Service
Desk escalation processes and initiated a communication plan
Telindus/ Belgium ICT provider
Mar. – Aug.
Sr. Project Manager
Successfully delivered Project
to design and deliver ITIL business processes for EANDIS.
Wrote ITILV Capacity Plan
and Change and continuity Processes including work instructions.
Led team to through analysis,
design and implementation of ITIL Service Desk processes
Designed Quality Assurance
ITIL process for disaster recovery and Incident Management.
Deployed IT Service Management
at Eandis including training internal staff
Sr. Project Manager for CPS Bruxelles
Spearheaded numerous large scale Infrastructure
integration projects as part of Merger budgets $ million.
Played pivotal role in achieving improvements
for the following activities:
Preparing management for
IT infrastructure entailing recruitment of new staff, training
and coaching of staff, setting up the PMO & ITIL processes, managing
the department budgets and implementing disaster recovery processes
and Resource Integration management.
Delivering project and programs
with challenging deadlines and met delivery dates on time and within
budget. Responsible for providing reports to the Project Board.
Monster Technologies Technology
Senior Program Manager
– Europe –Quality Management
Responsible for establishing and implementing
Quality assurance for BI Process Team
Designed and introduced new
processes for a new team of data management resources
Managed the Infrastructure
changes for the eContent management integration.
Initiated meetings with both
internal and global outsourcing software development teams working on
the network virtualization VLAN’s
Designed Change Management
processes for implementation to other European companies
Successfully handled trials
of CRM, emarketing software development to facilitate ease of
DHL Information Services, Prague
European IS Service centre Jan
Project Manager, Delivery Manager
Oversaw successful completion
of a substantial virtual project budget of million Euro on integration
and migration of inhouse service facility to deal with SFA implementation
on UNIX ops system.
Dealt with extensive reporting
cycles for the management board in Prague on a monthly basis.
Successfully led various programs
for setting up Global PMO processes aligned with ITIL.
Managed multiple virtual project
teams Service Desk and BI Data migration using multiple offshore
vendors deployement on SUN servers and CITRIX farm
Lead on global Identity Access
Management project using virtual project teams managing global projects
Ensured timely delivery of
migration of a global ITSM service desk application, Q&A delivery
of SFA application upgrades as well as various aspects of a resource
FP International Consulting, Europe
ITC Consulting Dec. – Dec.
Project Director; Operations Manager
Implemented appropriate project
risk escalation procedures throughout the organization.
Managed appropriate resources
for all projects within Europe supervised coaching
Performed the lead role in
BPR Project for NUON/ESSENT managing budget of $. M
Presenting proposals at board
level to the Imperial Group in Geneva and KPN Telecom in the Netherlands
achieving success in these instances with project budgets of $ Million
and $ Million.
Managed staff including
project managers and business analysts.
Proudfoot Management Consulting,
Sr. Project Manager
Managed extensive $ Million
change project in auto parts manufacturing under diverse circumstances.
Carried out sales force analysis
for Beek HomanGermany
Pink Roccade: Dec.
Principal Consultant KPN/ENW/Lucent
–South Africa: Ned Bank/Standard Bank/ESKOM
May – Oct.