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<pre>Array ( [var] => cut_url ) </pre> Resume for Jack V. for Project Manager / Professional & Consulting Services in Essen, Belgium. Search More Resumes for Project Manager on Resumark.com #SDBBTOMZ8
 

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Resume for Jack V. for Project Manager / Professional & Consulting Services in Essen, Belgium




Occupation: Project Manager Industry: Professional & Consulting Services
Country: Belgium City: Essen
State: Antwerpen ZIP: 2910



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Curriculum Vitae 

Name   :  Jack V. 

Role/Function : Senior Project Leader 

Availability  :  Immediately 

Languages  : English, Dutch, German 

Telephone:   : + or +  

Email    :  

Email:     
 
 
 
 
 
 
 

Profile Description:

  • Senior project manager with years experience in Project and Program management.
  • Banking ABNAMRO, BNP Paribas – FORTIS and financial experience Visa, MasterCard.
  • Worked according to MSP, Prince and ITIL principles.
  • Excellent communication, negotiation and stakeholder management skills.
  • Ability to work under pressure, without losing sight of budget, quality, milestones and scope.
  • Performed needs analysis and designed training requirements
  • Effective communicator & leader with strong analytical, problem solving & organizational abilities
  • Skilled in conducting business in multinational and multicultural environments and managing and coaching virtual teams..
  •  
     
     
     
     
     

    If you want to discuss this candidate please contact:  

     
     
     

    MBA 

    University of Maryland 

    Methodologies:

    MS Project, BPO, PMI, PRINCE , PMBOK, Matrix, Clarity, Sharepoint,  ITIL.V&, ERP, PPM, CMDB,CMMI, ITSM, OWB, PMO, HPSD, Visio

    Environments: 

    MSOffice, PLANVIEW, WATERFAL, Trillium, MSoperating system, ORACLE, UNIX, Ethernet, VLAN 

    Professional Experiences 

    BNP Paribas Fortis        Nov. – Mar.

    Sr. Project Manager PMO

    In merger of Fortis bank with PNB Paribas I performed  a number of relevant tasks

  • Reviewed PMO organization and designed groupwide training on PMO processes ITIL based.
  • Managed stakeholder communications and reporting such as update meetings for project board
  • Performed Analysis on various segments of Global Business group in preparation for Project bid
  • Manage regular reporting to Project Board and participate on Change Board
  •  

    VISIONPHONE INTERNATIONAL LIMITED – EMEA                   Febr. – Sept.

    Programme Manager

  • Coordinate Restructuring Project sustainability activities
  • Implemented ITIL Incident Management project delivering on time and within budget
  • Dealt with Risks Management and improved stakeholder communication thereby achieving increased benefits of commercial project objectives.
  • Coaching and training of Project Managers to gain and enable project sustainability
  • Report to Board on progress and compliance
  •  

    TSYS Card Data processor for acquiring business           Oct.  – Feb.

    Visa, MC, Interpay

    SR. Project Manager BAU

  • Managed escalation issues and risks using improved escalation procedures
  • Performed role as SPOC for clients  Equens PaySquare and communication with the client
  • Managed BAU processes and system upgrades and mentoring global development team performing upgrades on MS ops system.
  • Managed Stakeholder communications during software testing
  • Successfully implemented IT Service desk application ITILITSM at customer Business PCI compliant.
  • Responsible for managing multiple full life cycle projects and the coaching of PM’s
  • Produce reports on precalculated Interexchange fees
  • Manage testing schedules and coordinate testing between York, Cyprus and Utrecht
  • Discuss data transmission delays with Equens/Paysquare
  • Chair meeting wit regards to connectivity design
  • Merchant statements delivery schedules
  • Attend to Firewall configuration testing
  •  

    European Commission               Aug. – Sept. 

    DGIT IT dept for email, PDA’s, Mobile, Phone

    Sr. Project Manager

  • Audited ITIL Processes. Proposed improvements to various processes to meet clients ITIL standards
  • Implemented ITILV Service desk and SLA/SLO compliance process
  • Reviewed compliancy issues and analyzed processes for disaster recovery
  • Lead team on implementation of PMO  and upgraded Incident Management procedures. 
  • Chaired meetings with development team leaders and members
  • Submitted new ITSM Service Desk escalation processes and initiated a communication plan
  •  

    Telindus/ Belgium ICT provider               Mar. – Aug.

    Sr. Project Manager

  • Successfully delivered Project to design and deliver ITIL business processes for EANDIS.
  • Wrote ITILV Capacity Plan and Change and continuity Processes including work instructions.
  • Led team to through analysis, design and implementation of ITIL Service Desk processes
  • Designed Quality Assurance ITIL process for disaster recovery and Incident Management.
  • Deployed IT Service Management at Eandis including training  internal staff
  •  

    Fortis Bank                   Jan. – Mar.

    Sr. Project Manager for CPS Bruxelles

    Spearheaded numerous large scale Infrastructure integration projects as part of Merger budgets $ million.

    Played pivotal role in achieving improvements for the following activities:

  • Preparing management for  IT infrastructure  entailing recruitment of new staff, training and coaching of staff, setting up the PMO & ITIL processes, managing the department budgets and implementing disaster recovery processes and Resource Integration management.
  • Delivering project and programs with challenging deadlines and met delivery dates on time and within budget. Responsible for  providing reports to the Project Board. 
  •  

    Monster Technologies Technology div.              Jun. – Dec.

    Senior Program Manager – Europe –Quality Management

    Responsible for establishing and implementing Quality assurance for BI  Process Team

  • Designed and introduced new processes for a new team of data management resources 
  • Managed the Infrastructure changes for the eContent management integration.
  • Initiated meetings with both internal and global outsourcing software development teams working on the network virtualization VLAN’s
  • Designed Change Management processes for implementation to other European companies
  • Successfully handled trials of  CRM, emarketing software development to facilitate ease of use.
  •  

    DHL Information Services, Prague European IS Service centre Jan – May

    Project Manager, Delivery Manager

  • Oversaw successful completion of a substantial virtual project budget of million Euro on integration and migration of inhouse service facility to deal with SFA implementation on UNIX ops system.
  • Dealt with extensive reporting cycles for the management board in Prague on a monthly basis.
  • Successfully led various programs for setting up Global PMO processes aligned with ITIL.
  • Managed multiple virtual project teams Service Desk and BI Data migration using multiple offshore vendors deployement on SUN servers and CITRIX farm
  • Lead on global Identity Access Management project using virtual project teams managing global projects
  • Ensured timely delivery of migration of a global ITSM service desk application,  Q&A delivery of SFA application upgrades as well as various aspects of a resource pool development.
  •  

    FP International Consulting, Europe ITC Consulting    Dec. – Dec.

    Project Director; Operations Manager

  • Implemented appropriate project risk escalation procedures throughout the organization.
  • Managed appropriate resources for all projects within Europe supervised coaching
  • Performed the lead role in BPR Project for NUON/ESSENT managing budget of $. M
  • Presenting proposals at board level to the Imperial Group in Geneva and KPN Telecom in the Netherlands achieving success in these instances with project budgets of $ Million and $ Million.
  • Managed staff including project managers and business analysts.
  •  

    Proudfoot Management Consulting, Europe             Dec. – Nov.

    Sr. Project Manager

  • Managed extensive $ Million change project in auto parts manufacturing under diverse circumstances.
  • Carried out sales force analysis for Beek HomanGermany
  •  

    Pink Roccade:       Dec. – Aug

    Principal Consultant KPN/ENW/Lucent Tech 

    KPMG –South Africa: Ned Bank/Standard Bank/ESKOM       May – Oct.

    Lead Project Manager   

    Languages

    English Native

    Dutch  Native

    German Good

    Afrikaans  Good

    French             Basic


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