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<pre>Array ( [var] => cut_url ) </pre> Resume for Travis H. for Project Manager in Omaha, Nebraska. Search More Resumes for Project Manager on Resumark.com #863LRFXMX
 

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Resume for Travis H. for Project Manager in Omaha, Nebraska




Occupation: Project Manager Industry:
Country: United States City: Omaha
State: Nebraska ZIP: 68137



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Travis H.

Woodcrest Dr.

Omaha, NE

 

CAREER SUMMARY

 

A motivated business professional with experience in project Management. Skilled in the areas of customer service, managing projects and processes, team building, coaching, implementations, and innovation.  Recognized for establishing credibility and trust by consistently delivering as promised.  A peopleoriented individual with outstanding relational skills that values longterm commitments.  Creative and innovative entrepreneur with first hand experience in the Omaha business scene.   

SOFTWARE & SYSTEMS  

Microsoft, Project, Word, Excel, Power Point, Access, Publisher, Visio, & Outlook

Other Applications, Lotus notes, Quickr, Salesforce.com, Oracle, OnContact, & Clarify

 

PROFESSIONAL EXPERIENCE

 

West Corporation, Omaha NE                                           

West Corporation is a leading CRM solution provider, offering comprehensive customer service outsourcing programs to keep you connected with your customers. 

Implementation Service Manager

Provided postsales customer support and project management ensuring adherence to corporate and department policies, procedures and timelines.

n     Manage several medium and large projects at a time

  • Responsible for nearly several million dollars worth of projects
  • Conducted weekly WIP conferences with upper level and executive
  •       management at several fortune companies. 

     

    ACI Worldwide, Omaha NE                                                    

    ACI Worldwide is a global provider of electronic payments solutions for the world's top financial institutions, retailers and payment processors.

    Area Specialist Project Management

    Teamed up with project managers on a , hour mega project.

    n     Conducted global meetings with associates in Germany, Romania, Mexico, United Kingdom and Canada.

    n     Managed communication between team members worldwide

    n     Managed Quickr IBM collaboration tool structure for PMO

    n     Regularly reviewed the SDLC and advised project managers on process. 

      

    PayPal, Omaha NE                                                                      

    An online payments company

    Customer Service Representative,

    Assisted customers with account security issues.

    n     Maintained a % or higher quarter customer service rating

    n     Maintained the lowest phone handle time on the team

    n     Created satisfied customers by having the least amount of supervisor transfers on the team. 

     

    ACI Worldwide, Omaha NE                                                         

    A payments software company

    Business Analyst Intern

    Helped in starting a new organization within the company

    n     Successfully comanaged a team for PCI compliance. 

    n     Defined requirements for testing

    n    Created project documents and artifacts

       

    Prior work experience includes: Worked full time in summers and parttime while attending high school and college.

     

    Bank of the West, Omaha NE                                                     

    Full service bank

    Customer Service Representative

    Performed teller duties and opened accounts

     

    KFC/Taco Bell, Blair NE                                                              

    Food Service

    Cashier

    Performed cashier duties  

    EDUCATION

     

    University of Nebraska, Omaha, NE

    Bachelors in Business Management, Human Resources, and Marketing

    AFFILIATIONS/PROFESSIONAL GROUPS/COMMUNITY SERVICE

     

    Project Management Institute, Will have my CAPM by the end of the year.

    Jaycee’s

    Circle K, world wide service Organization.  Served terms on the NebraskaIowa district board.  Created district bulletin.  Managed , budget

    CEO, Collegiate Entrepreneurs' Organization. Active member for years 

    FBLA, Future Business Leaders of America.  Active member for years

    Sunny Slope Church of Christ, nondenomination church.  Serve as youth director, project manager for new facility, building and grounds director, Sound manager, CD distribution manager, and high school teacher


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