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Lionel H. S. ╗Driving highperformance technology solutions
.. s s
Landsdown Place s Las Vegas, NV
Senior Technology Executive
directing the architecture and implementation of cuttingedge technology
for global corporations. Excels in empowering employees to exceed potential
and launch revolutionary solutions to overcome market volatility, achieve
capital advancements, and accelerate enterprise efficiency and productivity.
~ Directed +member
worldwide team on $M call center project ~
forging highperformance teams in startup, rapid growth and maturing
Architected $M Visa Global
Customer Assistance Services project; transitioned eight international
call centers from legacy systems to workflowbased computer telephony
integration cutting operational costs %.
Directed SME team in originating
initiative of designing new Visa Edit Package to support existing format
and Visa Markup Language, while overseeing system development of offshore
vendors and inhouse developers.
Initiated RUP objectoriented
system development techniques for assimilating member services system
using Mac OS X, WebObjects, Java, and OpenBase SQL.
optimizing innovative management approaches to drive sustainable
Saved $M in operation costs
by transforming VisaNet activity system to AbInitio and MicroStrategy
environment, galvanizing territory expansion and increased customer
Delineated largescale deployment
of Visa Travel Money first world pilot Olympics, generating global
Fasttracked $M stateoftheart
Visa Markup Language worldwide transaction format initiative via creation
of new generation XML, stimulating product diversification, market enhancement,
and digital information growth .
updating corporations with a competitive edge by progressive technology
Saturated competitor territory
and upgraded customer orders from to ,+ in three years with
the invention of Pacific Bell/SBC business process by redeveloping
a new order entry and tracking system strategy.
Reduced cost of merchant
pricing concept changes from $.M each to $K; stabilized merchant
revenue with American Express global pricing strategy to interface system
with existing organization, including data warehouse.
Redesigned Visa’s Clearing
Systems QA and Production Readiness organizations, abating failed installations
BS Information Systems
Management, University of San Francisco
Project Management Institute
Management, Stanford University
RUP, OOA & OOD/XDE
for WSAD/ Architecting Software Systems, IBM Rational
Architecture/OOA & OOD, Sun Microsystems
Smart Card International Manager s Elan
Vital, Inc / Words of Peace International Present
Manages highcapacity +
global team, augmenting staff productivity and strategic quality service
Slashed operational budget
% by rightsizing staff, achieving capital improvement and workforce
Optimized sustainable productivity
and programmer efficiency improvements % via Ruby on Rails implementation
of a reengineered business process.
Project Manger s Inovant/Visa
Championed $K initiative
garnering national prestige by engineering Data Warehouse BRP prototype
Achieved enterprise security
remediation for +NT and Linux servers with ESM and Shell scripts
for CISP/PCI compliance, internal, commercial network, and lab audits.
Boosted capital $M by
orchestrating JEE architectural development for Webbased security
Led strategic, powerhouse
JAD sessions with information security team, instigating highperformance
Senior Systems Architect s Visa
Clearing and Settlement Division
Invented Visa transaction
format based on XML to adapt to pointofsale needs; increasing efficiency,
reducing network costs %, and winning support of banks around the
world by giving persuasive presentations.
multienterprise technical infrastructure for improved processing for
Conducted tactical negotiations
with IT technicians on transaction systems accepting Visa Markup Language.
C.E.O. s S. Solutions Corporation
Executed astute business
strategy for Pacific Bell/SBC, leading teams in integration of communication
Manifested progressive IT
vision, technical architecture, and migration plan for worldwide nonprofit
Created curriculum for Visa
professionals, teaching expertise on utilizing project management methodologies.