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<pre>Array ( [var] => cut_url ) </pre> Resume for Roger T. for Project Manager in Wildwood, Missouri. Search More Resumes for Project Manager on #NXWOGHWTG

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Resume for Roger T. for Project Manager in Wildwood, Missouri

Occupation: Project Manager Industry:
Country: United States City: Wildwood
State: Missouri ZIP: 63005

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Over years of direct software development project management managing up to people on multiple software projects.  Delivered projects on time and within expectations for budgets up to $ million.   

Proven success in:

  • Delivering complex software projects on time
  • Seeing the big picture and planning accordingly
  • Critical analysis and process review/change
  • Designing and delivering unique, competitive new software by encouraging thinking “outside of the box”
  • Managing Development Teams across the enterprise
  • Managing with standard SDLC or creating SDLC when none existed
  • Telecom event processing including: Price Plans, Guiding, Rating and Billing
  • Establishing new departments Development, QA, Technical Support, Recruiting
  • Creating a revenue generating service bureau


    √ Building and managing enterprise wide teams  √ Requirement Management  

    √ Change Management          √ Strategic Planning               

    √ Risk Management                     √ Defect Management                  

    √ Business Process Improvements      √ Technical acumen

    √ Excellent Communication Skills    √ Multiple SDLC and ITIL 


    Advanced Technology Group St. Louis, MO       / Present


    As Director / Senior Delivery Leader for ATG:

  • Successfully managed projects at multiple clients
  • Successfully placed consultants at client sight
  • Successful generating new clients / business
  • Assist developing Statement of Work
  • Assist developing proposals
  • From November, – March Served as Project Manager at Savvis for a project to improve QuotetoOrder processes and software.  Software used Envision interfaced with SAP – Insight, CRM and Vantive.  Envision is a Java application that used SOAP for the interfaces to the SAP applications.

  • Created and maintained Master Project Plan
  • Prepared weekly Executive Status Dashboard
  • Established priorities for work to be performed
  • Managed scope and schedule for project deliverables
  • Managed Issue and Risk identification and mitigation planning
  • Provided guidance and support to team to proactively plan for issues
  • Managed requirements and Change Request deliveries
  • Oversaw/facilitated Process enhancements and training for Sales Force
  • Collaborated with and led cross functional team consisting of Business, IT, HR and Organization Change Group
  • Oversaw IT delivery of requirements solution, test cases and testing
  • Facilitated the correction of defects
  • Responsible for implementation to production
  • Developed:
  • Project Charter
  • RACI
  • Roles and Responsibilities
  • Project Plan
  • Business Requirements
  • Executive Status Reports
  • Share Point Web Site for the Vice President

    From October, – October, Served as Defect and IssueRisk Manager at CenturyLink on the merger of CenturyTel and Embarq.  Project is to convert million subscribers from Embarq legacy systems to CenturyTel’s Amdocs Ensemble system. 

  • Prepared weekly Executive Status Dashboard
  • Managed scope and schedule for project deliverables
  • Managed Issue and Risk identification and mitigation planning
  • Provided guidance and support to team to proactively plan for issues
  • Created and maintained Project Plan for Price Plan / Feature mapping and creations
  • Created and automated Defect Management for all application areas to improve reporting and to identify duplicate defects
  • Created and maintained management defect status and statistical reporting
  • Created and implemented a Root Cause Analysis process with Reason and Cause Codes
  • Created and documented a Change Management process to manage conversion activity changes to software, data and environments
  • Created, documented and automated an IssueRisk Management Process for all conversion areas
  • Automated the weekly management status report generation
  • Established and facilitated daily defect triage meeting

    From October, – September, Served as Requirement Manager for SprintBoost Prepaid System.  Prior to October served as a Subject Matter Expert on the Unified Billing Project with primary interface responsibilities between Sprint Nextel IT and Amdocs and Sprint Business and Amdocs.  These roles supported the OSS/BSS requirements and solutions provided by Amdocs and other rd party vendors for a Tier Telecom provider. 

  • Facilitated sessions with Business, vendors and IT to develop Business and Functional Requirements that were precise in their reflection of needs
  • Facilitated review session with team to improve the overall requirements, LOE and solution process from Business to IT to Vendor
  • Facilitated Functional Requirement meetings across Business, IT, Quality, Testing and rd Party Vendors
  • Facilitated System Requirement meetings across Business, IT, Quality, Testing and rd Party Vendors
  • Ensured complete vendor coverage of requirements and a satisfactory solution by reviewing the High Level Solutions and Impact Assessments provided by the vendor
  • Ensured solution was within budget constraints by reviewing estimates from vendor and recommending approval or challenge to solution
  • Managed logging, tracking and reporting of changes, Action Items and Open Issues
  • Worked with business to identify and develop Change Requests
  • Environment: OSS/BSS, MS Suite, RM Tools, DOORS, DocShare and Share Point


    Vice President, Software Development 
    Responsible for overall OSS/BSS application development, recruitment, quality assurance and served as Customer Interface on several projects. Main responsibility was overall development for Operator Support Systems and Billing Support Systems for ClearWire.  Responsibilities included:

  • Managing of VoIP customer project to ensure client satisfaction of delivery
  • Managing ISP Broadband production to ensure stable environment and delivery of activities
  • Project Managed ISB Broadband enhancement project for VLAN & Roaming
  • Created and managed the Quality Assurance Group including processes and matrices
  • Managed recruiting of development and QA resources
  • Created, documented and oversaw SDLC processes and implementation methodology
  • Served as the primary interface for major clients
  • Member and contributor to Executive Management meetings
  • Facilitated and oversaw Requirements gathering with clients
  • Contributed to and participated in presales activities
  • Prepared and managed Resource Allocation planning
  • Responsible for a team of application developers
  • Environment: OSS/BSS, Unix, MySQL, PHP, SOAP, JAVA, Apache, Tomcat, Web Based

    MASTERCARD St. Louis, MO / /

    Project Manager Contractor 
    Responsible for Managing projects within the Virtual Data Warehouse. Primary projects were:

  • Client Data Mart designed and managed the development of the CDM to be used as a repository for Client provided information. This information included payment, inventory, customer and store information used to report sales and card use using Business Objects and Oracle. The load and validation processes were designed to be "black box" and driven by soft definitions from tables
  • Interfaced with Sponsors in New York and Montreal as well as infrastructure, DBA, and other managers in St. Louis
  • Bank of Montreal capturing and processing transactions from BMO Canada to be included in the VDW reporting
  • Environment: PM Methodologies, MS Office

    SBC St. Louis, MO / – /

    Project Manager Contractor 
    Responsible for Change Management of large network components as part of SBC's IT Data Services Project Management Office. Managing internal clients within the Integrated Program Plan to improve national data services capability and improve SBC's competitive position in the data services marketplace in areas such as product capability, service provisioning and cost.  These enhancements were to SBC’s OSS/BSS software solutions provided by Amdocs.  Responsibilities included:

  • Serving as PMO Project Manager for Billing, Long Distance, and Enterprise Integration Testing Project Plans and Change Requests associated with same
  • Manage Change Requests for the PMO for the M Conversion project and the Project Plan for conversion activities from two systems to the SBC CRIS System. These systems have over $ million budgets
  • Monitor status of individual project milestones and jeopardy reporting using SBC's EXPRESS SDLC
  • Represented Program Management Office in meetings with Business, Vendors and IT
  • The WINDS project involved multiple vendors that were providing COTS solutions in the areas of ordering and provisioning
  • Environment: OSS/BSS, VBA, EXPRESS SDLC, Oracle, MS Project, Excel, Word, PowerPoint, Visio, and Outlook.

    AMDOCS, INC. St. Louis, MO / /

    Managed software development project activities ranging from definition of requirements to implementation of product at customer site for the CLEC, ILEC, and wireless telecommunications industry.

  • Directed people on multiple projects at multiple sites generating over $ million dollars in revenue
  • Managed a software development group with a budget of over $ million
  • Managed scope and schedule for project deliverables
  • Managed Issue and Risk identification and mitigation planning
  • Provided guidance and support to team to proactively plan for issues
  • Created and maintained the Development Project Plan
  • Determined resource requirements, allocations and implementation schedules
  • Led design and development of OSS/BSS solutions
  • Director for Integrated Communications Provider endtoend product and determined roadmap for product COTS solution for endtoend Telecom ordering, provisioning, billing and service
  • Owner and manager of development activities for event acquisition and formatting, pricing catalog, guiding and rating, error management, billing, and bill presentation
  • Led development of first wire line and wireless convergent rating/billing solution for Amdocs North America, which is still generating millions of dollars revenue each year
  • Designed and led development of queuebased guiding and rating, which was used as base design for Amdocs Enabler product.  The solution is still in use at a major telecom company in North America
  • Integrated with rd party COTS solutions using IBM MQS and UNIX POSIX Queues and files
  • Made presentations and demonstrations of software and interfaced with client executives and members of client groups as sales and marketing support

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