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consultative and results driven management executive with extensive
expertise in financial management, strategic planning, grant management,
team building, employee development, and business relationship management.
Exceptionally skilled in developing new business opportunities and fostering
strategic partnerships that increases revenue and profitability for
an organization. Recognized as a Subject Matter Expert in identifying
and detecting fraudulent activity in credit card processing and satellite
MBA, EBusiness, University
BS, Communications Specializing
in Public Relations, Virginia Commonwealth University
Summary of Key
Department of Justice, Office of
Justice Programs / Present
Grant Management Project Manager at
the Department of Justice, Office of Justice Programs, for FM Talent
Source, a Minority Owned, A Government Contractor.
Successfully processed ,+
grants, totaling $. billion dollars for the American Recovery and
Reinvestment Act ARRA grants with a .% accuracy rate.
Examined and approved the
acceptance of grants meeting the DOJ/OJP grant award guidelines.
Managed, motivated and educated,
ten person staff in all aspects of the grant management process including
obligation, certification, notification, grant acceptance, SF /FFR
reporting, excess cash review, mailed PAPRS packages, manual payment
processing, advance liquidation, random sampling, grant close out processing
and special projects when assigned by the COTR.
Designed and developed “in
draft form” a comprehensive grant management process and procedure
manual with Visio workflow diagrams. Manual details all processes once
the grantee has been notified that their application had been accepted
through the closeout process.
Received performance rating
of “Outstanding” and “Excellent” from COTR.
Present monthly activity/results
monthly of the ARRA team to the Contracting Officer Technical Representative
COTR, and Senior Management in Finance and Accounting.
Made oral presentation to
person Office of Justice Programs panel that successfully won the
American Recovery and Reinvestment Act ARRA contract award worth $k.
LLC DBA New Millennium Recreation Company, NMRC
Managing Partner of
JDJ Associates LLC, a startup consulting technology enterprise in the
$. trillion + recreational industry:
Developed Business Intelligence
BI for Beta test site of the Country clubs members buying and playing
an agreement, in principle, to implement RIMS on a five star resort,
$ billion dollar resort development project, in the Caribbean.
Managed all critical areas
of the business operation including business development, product development,
and vendor and investor relations.
Chief designer of the Recreational
Interactive Mobile System RIMS which was developed to manage the overall
efficiency and profitability of a recreational facility.
As a ‘subject matter
expert’ in credit card processing, selected as the administrator of
the newly created Credit Card Operations department. InPhonic, Inc.
is a $m eCommerce eTailer of mobile equipment and service activations,
processing an average of ,+ credit card transactions each month.
Advisor to the CLevel executives
in the protocols of credit card transactional processing and fraud risk
Developed appropriate measures
and protocols to mitigate fraudulent transactions and chargebacks.
This resulted in the credit card processors approving InPhonic, Inc.
to continue processing credit cards through the Internet.
Substantially reduced the
volume of fraudulent transactions and financial exposure to the organization
by implementing changes to the operational procedures and by identifying
system deficiencies in accordance with the Visa, MasterCard, American
Express, and Discover standards.
Lead Business Relationship
Manager with Visa, MasterCard, Discover, American Express, Cybersource,
and Vital to troubleshoot system or credit card fraudulent issues.
Q & A Consulting
the Principal and Founder of Q & A Consulting Group, I offered small
and midsize businesses a firms and commercial organizations consulting
services in financial, administrative, and operational business analysis.
Procured commercial business
consulting engagement with a $ billion Telecommunications Company to
conduct a review of their record retention compliance policy in the
Accounting, Payroll and Finance Business units.
Recruited by the owner of
the JACI, Inc., a Government Business Development firm, to serve as
Chief Operating Officer COO and manage the day to day operations.
Recommended by a Presidential
Appointee in minority affairs office of the Department of Commerce to
the owner of Kehaulani Enterprises, Ltd. A, WO, SDV startup. Served
as the Chief Financial Officer CFO, responsibilities included executing
teaming agreements, identifying subcontractor opportunities, developing
the budget, revised the business plan and established the banking relationship.
As a Manager in Financial
Services, I promoted an environment of change management, process reengineering
and fiscal restraint.
For four consecutive years,
reduced the operating budget by an average % to % annually or approximately
$, to $, in savings. This was achieved by thoroughly
reviewing the business units’ operational processes, inviting feedback
from internal customers, implementing technology applications and empowering
staff to operate the business unit more efficiently.
Empowered and encouraged
employees to take control and further their professional development.
As a result, numerous employees completed their undergraduate degrees
and others received promotions or accepted positions within the Society
with increased responsibilities.
Reduced credit card processing
expenses by % by proactively meeting with each credit card vendor
to renegotiate existing contracts. In , I was the recipient of
the American Express "Recognition Award for Outstanding Customer
Service and Dedication to Excellence."
Chosen to lead the user
implementation team in converting the six independent operating financial
software systems into two systems, prior to YK, while streamlining
the operational procedures. Recipient of the ‘Chief Financial
Officer’s award’ for completing this project on time and seamlessly.
Selected to participate
on numerous crossfunctional teams that improved the efficiency of the
Society’s business processes and profitability. On one team, I received
organizationwide recognition for the successful implementation of the
ACS Web portal,
Served in various managerial
positions including being selected to headup the newly formed
Credit Risk & Fraud Prevention Department after personally identifying
that a Standard A satellite terminal had been cloned.
Served as U.S. Signatory
representative and COMSAT’s ‘subject matter satellite fraud expert’
on an international committee comprised of approximately Inmarsat
Signatories. The committee developed policies and standards to protect
and mitigate the International satellite community from fraudulent activities.
Successfully developed and
implemented COMSAT’s Corporate Risk management policy in accordance
with and in compliance with the International Telecommunications Union
ITU and the Federal Communications Commission FCC regulations, Visa,
MasterCard, & American Express regulations and guidelines.
The policy minimized and mitigated COMSAT’s financial exposure, and
developed quality control standards to detect potential credit card
fraud activity on the Maritime cruise ship satellite service and Standard
A terminals being cloned.
Cultivated an environment
where employee professional development was encouraged. This resulted
in numerous employees receiving undergraduate degrees or division recognition
for excellence in customer service.
Successfully managed credit
card transaction processing of $,, dollars.