[var] => content
[type] => preview
[var] => cut_url
Patricia D. R.
Archstone SmithOct, Sept, Assistant Manager
Providing superior customer service
Working closely with the Community Manager in day to day operation of the community.
Working closely with vendors and contractors to ensure quality work.
Preparing and managing a multimillion dollar annual budgets.
Coordinating vendor services and agreements, organizing inventory and supplies.
Managing all correspondence, resident notices, newsletters, etc.
Monitoring leases, rent increases, late payments, collections, evictions, tenant moveins and moveouts.
Inspecting grounds, vacancies, and common areas to ensure they are maintained in top condition.
Keeping tabs on the competition and presenting creative leasing and marketing ideas.
Building and managing a strong team.
Completing leases and lease applications, maintaining resident records and files for leases, applications, rent deposits, security deposits, bank deposits.
Maximize customer satisfaction and increase renewals, revenue, reputation and profitability.
Leading, and managing a highperforming team, including leasing, customer service, maintenance and management personnel, in order to build commitment to customer service, maximize their engagement, and minimize turnover.
Develop strategies and make decisions to increase profitability and provide
Burke & Herbert Bank;February October
Sorted checks, handled payments, returned check; manage customer service switchboard
REFERENCES; available upon request.