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<pre>Array ( [var] => cut_url ) </pre> Resume for Jennifer M. for Customer Support / Client Care / Recreation & Sports in Leawood, Kansas. Search More Resumes for Customer Support / Client Care on Resumark.com #6LXT4CELG
 

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Resume for Jennifer M. for Customer Support / Client Care / Recreation & Sports in Leawood, Kansas




Occupation: Customer Support / Client Care Industry: Recreation & Sports
Country: United States City: Leawood
State: Kansas ZIP: KS



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Employment

  • The Kansas City Royals
  •       February Present

    Customer Service Representative

  • Handle Multiple Customer Service Call and Emails on a daily basics
  • Work directly with customers on any day of event issues or problems
  • Department works with ,+ plus season ticket holders as their primary contact
  • JCrew
  •       May Present

                      Sales Support

  • Work directly with customers to meet their needs
  • Handle the cash registers and ensure a seamless shopping experience
  • The ALS Association
  • June October

    Assistant Walk Coordinator

  • Organized and Ran the day of event Walk to Defeat ALS is Lawrence, KS and Richmond, MO
  • Met and Supported with Team Captains for the Lawrence, KS, Richmond, MO and Kansas City Walks with face to face meetings, phone calls and emails to meet fundraising goals
  • Set up a Team Captain and Fundraiser Newsletter
  • Organized and planned the Team Captain Kick Off Luncheon and The Team Captain and Fundraiser PostWalk Awards Night.
  • Pacific Sunwear
  • November May

    Associate Manager

  • Oversaw the productivity of the store, by budgeting hours and managing staff members.
  • Made sure that every customer had a positive customer service experience when shopping at the store.
  • Responsible for balancing and checking the opening and closing of registers on a daily basics
  • Recruited new members for the team at all times, helped spot potential staff members
  • American Diabetes Association
  • November May

    Gala Intern

  • Ran the day of event activities for the Gala, including volunteer management and placement, setup and teardown
  • Collected all items from the live and silent auctions, by using past connections and going out and soliciting new donations in the community. The auction surpassed its goal despite being a bad economy.
  • Helped create a social media plan and educate staff members in different social medias; facebook, twitter, ect.
  • Created Marketing items for the Gala
  • Education

  • University of Kansas, Lawrence, KS
  • Graduation: Spring

    Bachelors

    Majors: Communication Studies and American Studies

    Emphasis: Political Science and Psychology

  • Blue Valley North High School, Overland Park, KS
  • Spring

    Leadership

  • Alpha Delta Pi Sorority Tau Chapter
  • New Member Educator

    Fall Fall

    Educated and helped college age women adapt to sorority and college life; responsible for the first impression

          Philanthropy Chair

    Spring Fall

    Increased overall participation in campus philanthropic events

          Blood Drive Chair

    Fall

    Organized volunteer and donation times, achieved most participation among all chapters on campus.

          Historian

    Fall Fall

    Kept records of events happening in the sorority throughout term

    Skills

    Efficient in Microsoft Windows Applications Work, Excel, Outlook  and Power point

    Worked in CRM

    Using Fundraising trackers Donor Pro and Raiser Edge

    Extensive Knowledge in Social Media Cites: Facebook, Twitter and Linkin  


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